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Serra Chrysler Dodge Jeep RAM Lake Orion

Lake Orion, MI

4.4
845 Reviews
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3800 S Lapeer Rd

Lake Orion, MI

48359

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Showing 845 reviews

June 19, 2017

Recall Service Dodge Ram Scheduled a service appointment for a safety recall.I was back to work within 30 minutes after arrival at the dealership thanks to their shuttle servi More

by JAG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason,
June 18, 2017

Happy with Service Had to take in my minivan for routine maintenance and was please with the service. Turns out I needed more work than I had anticipated but the work w More

by Grammypammie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim May
June 12, 2017

Great Service Jason is on top of it, keeping me informed and being punctual. It's the personal attention and service that makes all the difference. New Radio arriv More

by JRR73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
June 12, 2017

In twice and still not fixed Took my vehicle in to fix a noise with the brakes in the back. After the first visit, the noise continued not only in the back but now in the front as More

by soyyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Sayre
June 11, 2017

The jury is still out Brought my 09 ram in for cold start knock and rear end whining. Rear end is fixed, cold knock is still there. Not totally mad or happy More

by Irishhickj
Recommend Dealer
Yes
Employees Worked With
Not sure
June 10, 2017

Oil change Always super fast service here. I drive past many other oil change places to come to my dealership. The addition of Victoria's Delights in the waitin More

by JEspina456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure!
June 09, 2017

great service The service man called and kept us up on progress of our repair. The repair was delivered when promised. 5 star.Would highly recommend this dealershi More

by miamiken
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dion Walker.
June 09, 2017

Excellent Service Top-notch service....can be trusted to fix the problem...they are there for the customer. I always feel special when I leave. Who does car washes on More

by Paula2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Went through Express Lane
June 09, 2017

Awesome Experience!!! Came in for a normal oil change and road trip check-up-found many issues-Patrick, Ray and Joy provided excellent and efficient service!! 100% satisfie More

by oxford-Lynn123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick S., his team, Ray Hammond and Joy LaBrash
June 09, 2017

Brake check on 2015 Cherokee I had an incorrect diagnosis on my vehicle which would have cost alot of money. Upon a second opinion there was no problem so I saved myself alot of More

by Thosang01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
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