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Serra Chrysler Dodge Jeep RAM Lake Orion
Lake Orion, MI
847 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
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Showing 847 reviews
January 26, 2022
I had to drop my car off a day earlier than my appt. d/t my ride situation. They got to it early, and completed everything before my scheduled appt. time! Very much appreciated. my ride situation. They got to it early, and completed everything before my scheduled appt. time! Very much appreciated. More
by juliemk82
Employees Worked With
Patrick, Service Dept.
January 25, 2022
What experience? My vehicle still sits in the service department for months. I have been being told lie after lie. This is not right by any means; employees quitting, to many vehicles to service, back department for months. I have been being told lie after lie. This is not right by any means; employees quitting, to many vehicles to service, backed up in work, we were meaning to get your truck in but, just can’t yet. Lie’s. I don’t understand. If your that backed up, stop taking work! WHAT IS SO HARD ABOUT THAT? If you are having employees quit, and have to much work; then why are you telling people, that it is ok for them to have a vehicle towed, and dropped off at your place of business? Why, is two months, and not even diagnosed yet ok with you? Why? I’m not a millionaire, and this has caused my family hardship. I can not explain how bad life has gotten over this situation. The worst advice I have taken as an adult is to have my vehicle taken to your place of business. Shame on you!! More
by Rockenfamily
Employees Worked With
Brandon , Don Milosch Jr
January 12, 2022
Great dealership. Bought a 2022 Chrysler Pacifica and am very happy with it. George Essa made it easy very happy with it. George Essa made it easy More
by wronlewis
