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Serra Chrysler Dodge Jeep RAM Lake Orion
Lake Orion, MI
847 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
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Showing 847 reviews
February 07, 2022
The dealership staff is thoughtful and efficient Their communications and follow-ups are great and very much appreciated. They took excellent care of my vehicle. Thank you so very much. communications and follow-ups are great and very much appreciated. They took excellent care of my vehicle. Thank you so very much. More
by Mlenneking
Employees Worked With
Service - Patrick
February 07, 2022
Always top-notch. Working with George P. and Scott was a breeze. This is why I came back Milosch!! a breeze. This is why I came back Milosch!! More
by dkrause
Employees Worked With
February 04, 2022
Salesman was helpful and friendly. I was undecided about two different types of vehicle and he helped with the final decision. The leasing process was Extremely efficient and fast. Would definitely recommen two different types of vehicle and he helped with the final decision. The leasing process was Extremely efficient and fast. Would definitely recommend Milosch CJ More
by pgwandrie4
Employees Worked With
Perry Vennettilli
February 02, 2022
George Essa is the best!! My co-workers all want to work with him after hearing about my experience!!! 2nd lease and will purchase every vehicle in the future from him. with him after hearing about my experience!!! 2nd lease and will purchase every vehicle in the future from him. More
by Wfcoop71
January 31, 2022
Excellent service! My sales person was Perry Vennettilli. He was great! It was a unusually pleasant experience with everyone involved in my purchase. Vennettilli. He was great! It was a unusually pleasant experience with everyone involved in my purchase. More
by Sgiarmarco
Employees Worked With
Perry Vennettilli, Kevin Wiet
January 31, 2022
Palace CJDR was fast, efficient, and did the work in a timely fashion. They made valuable recommendations and I will be back to follow up. Thanks for restoring my faith in the dealer experience. timely fashion. They made valuable recommendations and I will be back to follow up. Thanks for restoring my faith in the dealer experience. More
by BrianB
Employees Worked With
Service
January 29, 2022
Tyler should be the face of customer service. He approached with kindness and listens. He demonstrated things with care and regard for the customer. He was fast and prompt and addressed me by name w approached with kindness and listens. He demonstrated things with care and regard for the customer. He was fast and prompt and addressed me by name with an honest respect. Palace has been a service issue over the years, I’ve had three Jeeps go through this place with unfortunate mishaps. Build a service dept around this man or have him train everyone that drives through the double doors. Class act and great face of the company. More
by williamfromm
Employees Worked With
Tyler in service
