Serra Chrysler Dodge Jeep RAM Lake Orion

Always top-notch. Working with George P. and Scott was a breeze. This is why I came back Milosch!! a breeze. This is why I came back Milosch!! More

Salesman was helpful and friendly. I was undecided about two different types of vehicle and he helped with the final decision. The leasing process was Extremely efficient and fast. Would definitely recommen two different types of vehicle and he helped with the final decision. The leasing process was Extremely efficient and fast. Would definitely recommend Milosch CJ More

George Essa is the best!! My co-workers all want to work with him after hearing about my experience!!! 2nd lease and will purchase every vehicle in the future from him. with him after hearing about my experience!!! 2nd lease and will purchase every vehicle in the future from him. More

Excellent service! My sales person was Perry Vennettilli. He was great! It was a unusually pleasant experience with everyone involved in my purchase. Vennettilli. He was great! It was a unusually pleasant experience with everyone involved in my purchase. More

Palace CJDR was fast, efficient, and did the work in a timely fashion. They made valuable recommendations and I will be back to follow up. Thanks for restoring my faith in the dealer experience. timely fashion. They made valuable recommendations and I will be back to follow up. Thanks for restoring my faith in the dealer experience. More

Tyler should be the face of customer service. He approached with kindness and listens. He demonstrated things with care and regard for the customer. He was fast and prompt and addressed me by name w approached with kindness and listens. He demonstrated things with care and regard for the customer. He was fast and prompt and addressed me by name with an honest respect. Palace has been a service issue over the years, I’ve had three Jeeps go through this place with unfortunate mishaps. Build a service dept around this man or have him train everyone that drives through the double doors. Class act and great face of the company. More

Excellent service! The staff is very friendly, knowledgeable and quick. This was a very good experience. knowledgeable and quick. This was a very good experience. More

Keeping my car tied up in your service dept for 10 weeks for a minor mechanical problem is unforgivable for a minor mechanical problem is unforgivable More

I had to drop my car off a day earlier than my appt. d/t my ride situation. They got to it early, and completed everything before my scheduled appt. time! Very much appreciated. my ride situation. They got to it early, and completed everything before my scheduled appt. time! Very much appreciated. More

What experience? My vehicle still sits in the service department for months. I have been being told lie after lie. This is not right by any means; employees quitting, to many vehicles to service, back department for months. I have been being told lie after lie. This is not right by any means; employees quitting, to many vehicles to service, backed up in work, we were meaning to get your truck in but, just can’t yet. Lie’s. I don’t understand. If your that backed up, stop taking work! WHAT IS SO HARD ABOUT THAT? If you are having employees quit, and have to much work; then why are you telling people, that it is ok for them to have a vehicle towed, and dropped off at your place of business? Why, is two months, and not even diagnosed yet ok with you? Why? I’m not a millionaire, and this has caused my family hardship. I can not explain how bad life has gotten over this situation. The worst advice I have taken as an adult is to have my vehicle taken to your place of business. Shame on you!! More