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Serra Chrysler Dodge Jeep RAM Lake Orion
Lake Orion, MI
845 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
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Showing 845 reviews
February 28, 2022
Overall great experience! Murph and Pete were great to work with at every step of the process! Murph and Pete were great to work with at every step of the process! More
by Happy customer
February 25, 2022
A courteous and friendly who were very accommodating on getting my vehicles oil changed, the customer lounge was clean and stocked with snacks as well as providing wifi. The is my first experience with Mi getting my vehicles oil changed, the customer lounge was clean and stocked with snacks as well as providing wifi. The is my first experience with Milosh after many disappointing experiences at Rochester Hills CJD over the years. Planning on Milosh being my go to dealership moving forward. More
by Chisler
Employees Worked With
Tyler Marsh
February 25, 2022
Wade Roberts was friendly, knowledgeable, and quick to locate a vehicle that interested me. Once found, he was able to get the paper work completed, the vehicle prepped and he explained the electronics t locate a vehicle that interested me. Once found, he was able to get the paper work completed, the vehicle prepped and he explained the electronics to me in an easily understood manner. I drove out more than satisfied and they have me as a customer for life. I will refer my friends and family to Wade without hesitation. More
by JT
February 21, 2022
Dropped in for compliments oil change for my Daughters jeep. I was promptly greeted and oil was changed including washer tip up and multipoint inspection without me asking. Excellent t service!! jeep. I was promptly greeted and oil was changed including washer tip up and multipoint inspection without me asking. Excellent t service!! More
by Todd
Employees Worked With
Service Manager
February 14, 2022
Prompt knowledgeable and friendly service with an end goal of customer satisfaction and quality care. goal of customer satisfaction and quality care. More
by edgromek
February 12, 2022
Loren Burlison, Daniel Miller and Leslie were so kind to take the time and effort to assist my parents (in their 80's) to find a vehicle and perform all of the necessary tasks. They made sure my parents we take the time and effort to assist my parents (in their 80's) to find a vehicle and perform all of the necessary tasks. They made sure my parents were comfortable, happy, and content and checked-in with them often. I cannot say enough about how much effort your employees took to truly take care of my parents. You folks deserve a star on the Hollywood Walkway. Thank you all so much. If I could rate people above a 10, I would, especially Loren Burlison. He spent considerable time and effort to help my parents. My folks will be back. We all appreciate your assistance, hard work, and dedication. Keep up the great job. You make a positive impact on individual customers, and also on your world around you ! Ken Johnson Jr (586) 709-2587 ken.t.johnson@gm.com More
by ken.t.johnson
Employees Worked With
Loren Burlison, Daniel Miller, Leslie
February 09, 2022
Pete Moreau was very customer focused and worked hard to find the right vehicle for us. find the right vehicle for us. More
by jklevine
Employees Worked With
February 07, 2022
The dealership staff is thoughtful and efficient Their communications and follow-ups are great and very much appreciated. They took excellent care of my vehicle. Thank you so very much. communications and follow-ups are great and very much appreciated. They took excellent care of my vehicle. Thank you so very much. More
by Mlenneking
Employees Worked With
Service - Patrick
