Serra Chrysler Dodge Jeep RAM Lake Orion

After shopping around to what seems to be hundreds of dealerships, I knew Pete Moreau was a good one the moment I spoke with him! He treated me like a client, not some chick (Yes, I pulled the necessary dealerships, I knew Pete Moreau was a good one the moment I spoke with him! He treated me like a client, not some chick (Yes, I pulled the necessary V[ag]-Card). Got me pricing and made the necessary updates to put me into a bad ass truck! Great customer service; he absolutely went above and beyond. I will recommend him 100 times over compared to any one else I've spoken with just this week. I sincerely appreciate the work Pete put into my brother and I and I will be back for sure! More

I've never had better service than at Palace CJDR. Patrick is an awesome service tech and Perry V is the best salesperson I've ever dealt with! Patrick is an awesome service tech and Perry V is the best salesperson I've ever dealt with! More

Overall great experience! Murph and Pete were great to work with at every step of the process! Murph and Pete were great to work with at every step of the process! More

A courteous and friendly who were very accommodating on getting my vehicles oil changed, the customer lounge was clean and stocked with snacks as well as providing wifi. The is my first experience with Mi getting my vehicles oil changed, the customer lounge was clean and stocked with snacks as well as providing wifi. The is my first experience with Milosh after many disappointing experiences at Rochester Hills CJD over the years. Planning on Milosh being my go to dealership moving forward. More

Wade Roberts was friendly, knowledgeable, and quick to locate a vehicle that interested me. Once found, he was able to get the paper work completed, the vehicle prepped and he explained the electronics t locate a vehicle that interested me. Once found, he was able to get the paper work completed, the vehicle prepped and he explained the electronics to me in an easily understood manner. I drove out more than satisfied and they have me as a customer for life. I will refer my friends and family to Wade without hesitation. More

Bob was extremely helpful. He also showed me when I need to do do maintenance farther down the road. He also showed me when I need to do do maintenance farther down the road. More

Dropped in for compliments oil change for my Daughters jeep. I was promptly greeted and oil was changed including washer tip up and multipoint inspection without me asking. Excellent t service!! jeep. I was promptly greeted and oil was changed including washer tip up and multipoint inspection without me asking. Excellent t service!! More

Took jeep in for service. Jim was awesome as was service. Definitely going back again Jim was awesome as was service. Definitely going back again More

Prompt knowledgeable and friendly service with an end goal of customer satisfaction and quality care. goal of customer satisfaction and quality care. More

Loren Burlison, Daniel Miller and Leslie were so kind to take the time and effort to assist my parents (in their 80's) to find a vehicle and perform all of the necessary tasks. They made sure my parents we take the time and effort to assist my parents (in their 80's) to find a vehicle and perform all of the necessary tasks. They made sure my parents were comfortable, happy, and content and checked-in with them often. I cannot say enough about how much effort your employees took to truly take care of my parents. You folks deserve a star on the Hollywood Walkway. Thank you all so much. If I could rate people above a 10, I would, especially Loren Burlison. He spent considerable time and effort to help my parents. My folks will be back. We all appreciate your assistance, hard work, and dedication. Keep up the great job. You make a positive impact on individual customers, and also on your world around you ! Ken Johnson Jr (586) 709-2587 ken.t.johnson@gm.com More