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Serra Chrysler Dodge Jeep RAM Lake Orion
Lake Orion, MI
845 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
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Showing 845 reviews
March 29, 2022
Had a coupon for oil change for $29 and change. Was charged $40.97 something about synthetic oil…. Since my vin number was on the coupon, the type of oil was known. The advisor Tyler Marsh was ple Was charged $40.97 something about synthetic oil…. Since my vin number was on the coupon, the type of oil was known. The advisor Tyler Marsh was pleasant and explained he did the best he could for price. Feel was taken advantage of, will not be back. More
by maxleist
Employees Worked With
Tyler Marsh
March 25, 2022
This dealership is in a great location. Upon walking through the door, I was greeted right away, and directed to the desk of my sales man Perry Vennettilli. Perry went above and beyond to Upon walking through the door, I was greeted right away, and directed to the desk of my sales man Perry Vennettilli. Perry went above and beyond to ensure that I was able to lease a smaller vehicle, with awesome mpg, & etc… I also found it very interesting to have been escorted to the departments in the dealership and introduced to the employees of each department prior to leaving the dealership with my new lease. Thank you very very very much I think all of you at the dealership as well. More
by Mary ann
March 25, 2022
Thank you to Brandon for his professionalism and respectful and kind attention to our unique situation - 2nd time we had to bring our car in for the same issue. respectful and kind attention to our unique situation - 2nd time we had to bring our car in for the same issue. More
by RMK7
Employees Worked With
Brandon
March 23, 2022
I’ve been a customer at Milosch Palace for the past 12+ years. The customer service is always great and I’m always happy with the vehicle selection. years. The customer service is always great and I’m always happy with the vehicle selection. More
by geojm3
March 21, 2022
The sales team was knowledgeable and honest. They provided the car fax and I knew the full history about this truck. The F&I manager went to bat for me and got a much better APR than the first They provided the car fax and I knew the full history about this truck. The F&I manager went to bat for me and got a much better APR than the first approval. These guys have been in the car business a long time. I trust them. More
by Ckourtjian
March 14, 2022
I have to say, not having had any repairs on a car in almost 20 years, this has been by one of the best and easiest of experiences This was a great place to deal with. Made everything so very easy. I almost 20 years, this has been by one of the best and easiest of experiences This was a great place to deal with. Made everything so very easy. I’m happy I got a recommendation from a former Chrysler employee to bring my car to you establishment. Thank you again for a quick turnaround time on my car More
by Teresamarzec
Employees Worked With
March 12, 2022
After shopping around to what seems to be hundreds of dealerships, I knew Pete Moreau was a good one the moment I spoke with him! He treated me like a client, not some chick (Yes, I pulled the necessary dealerships, I knew Pete Moreau was a good one the moment I spoke with him! He treated me like a client, not some chick (Yes, I pulled the necessary V[ag]-Card). Got me pricing and made the necessary updates to put me into a bad ass truck! Great customer service; he absolutely went above and beyond. I will recommend him 100 times over compared to any one else I've spoken with just this week. I sincerely appreciate the work Pete put into my brother and I and I will be back for sure! More
by Syd.m.heck
Employees Worked With
March 03, 2022
I've never had better service than at Palace CJDR. Patrick is an awesome service tech and Perry V is the best salesperson I've ever dealt with! Patrick is an awesome service tech and Perry V is the best salesperson I've ever dealt with! More
by Eric
