Serra Chevrolet of Southfield

Salesman TJ Christie went above and beyond I recently purchased a 2018 Chevy Traverse and T J worked diligently getting the best price and service recommendations. T J was even able to adjust t I recently purchased a 2018 Chevy Traverse and T J worked diligently getting the best price and service recommendations. T J was even able to adjust the payment date, which was very helpful to our scheduling of payments. T J is very honest and trustworthy , only knowing him a short time I felt comfortable with his knowledge of the Brand and finance processes. The most remarkable tribute to T J is a heartfelt Thank you for retrieving my wife's lost silver heart that she dropped into a part of the seat on my trade in vehicle. It was a 25th anniversary gift from me and I never thought we would see it again. These kinds of above and beyond actions will only build T J's great reputation as a salesman and person. Thank you again T J. Wesley Hill More

Transparent and no surprises Dominic was quick to answer my questions directly and clearly, with transparency throughout the process. I never felt pressured or uncomfortable. Do Dominic was quick to answer my questions directly and clearly, with transparency throughout the process. I never felt pressured or uncomfortable. Dominic and the rest of the Serra team worked together for a smooth and efficient transaction, no last minute adds or surprises. More

Great experience Bob was very helpful and made sure I was completely satisfied with my purchase! I would definitely recommend him to my friends and family in the futur Bob was very helpful and made sure I was completely satisfied with my purchase! I would definitely recommend him to my friends and family in the future! More

2hr driver satisfied! We drove from the middle of the mitten to look at a specific car. Not once did he attempt to persuade us into looking at another vehicle - he was cons We drove from the middle of the mitten to look at a specific car. Not once did he attempt to persuade us into looking at another vehicle - he was considerate of our wants and remained respectful the entire time. He was very kind, efficient and made sure we got to keep the good floor mats that are usually taken out before the car is released! We were very pleased with his service and would love to deal with him again in the future. More

Competitive pricing and good service I leased the 2nd car there now. Competitive pricing. No last minute surprises or hidden fees. Knowledgeable sales staff. Fast and very good overall ex I leased the 2nd car there now. Competitive pricing. No last minute surprises or hidden fees. Knowledgeable sales staff. Fast and very good overall experience. More

Another Great Car Buying Experience TJ is a top notch sales person. This is my 3rd lease through TJ. My customer service experience with TJ on my recent lease exceeded my expectations. I TJ is a top notch sales person. This is my 3rd lease through TJ. My customer service experience with TJ on my recent lease exceeded my expectations. I was looking to get out of a lease with a decent amount of payments remaining and TJ made it happen. He worked really hard to find me a car that I was looking for to meet my needs and budget. My father in law has also purchased a car with TJ. I know where and who to go to for any future auto needs. More

My new Sonic RS Premier Bob was great, as always. My wife and I have now purchased or leased 2 Equinoxes, 2 Camaros, and now 2 Sonics from Bob. He’s always personable and fun Bob was great, as always. My wife and I have now purchased or leased 2 Equinoxes, 2 Camaros, and now 2 Sonics from Bob. He’s always personable and fun to work with. Looking forward to the next purchase! More

A fantastic transaction!! Jeff was so welcoming and friendly! The whole experience from start to finish was seamless and pleasant. I highly recommend this dealership and especi Jeff was so welcoming and friendly! The whole experience from start to finish was seamless and pleasant. I highly recommend this dealership and especially Jeff. Thank you for a fantastic vehicle!! More

“Good Deal, Great Service” Our experience was GREAT?? TJ came out to meet my Mom and I while we were looking at the display of vehicle’s parked outside... TJ was polite he intr Our experience was GREAT?? TJ came out to meet my Mom and I while we were looking at the display of vehicle’s parked outside... TJ was polite he introduced himself and asked if we needed any help... I told TJ we wanted to see what my Mom could afford... We had our eye on the Chevy Trak... TJ accepted the challenge and escorted us to his desk... My Mom’s 2008 Saturn was totaled in a recent collision and she is retired... Purchasing a new vechile wasn’t in the budget but, TJ made it happen... TJ found my Mom a Trak that had everything she wanted... He explained in detail the features and let us take a test drive... TJ started the purchasing process got my Mom financed and it was a done deal... TJ also has a good sense of humor,😆 I would recommend TJ no doubt...👌 My Mom and I are very happy with the service TJ provided us...🤗 More

Excellent service and sales experience. I had an excellent experience purchasing my 2018 Equinox. Jeff was knowledgeable, patient and kind. He guided me through the process and I was able I had an excellent experience purchasing my 2018 Equinox. Jeff was knowledgeable, patient and kind. He guided me through the process and I was able to purchase my car at a price I could afford. This was my second purchase with Jeff as my sales rep. I returned to this dealership because of Jeff and the friendly service. Thank you Jeff. More