Back

Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

4.7
364 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
Contact Dealership

189 Stonebridge Blvd

Jackson, TN

38305

Directions

By Type

Showing 364 reviews

January 04, 2025

Everytime I’ve ever called to get an appt, it’s always very fast. I love that they shuttle when I’m waiting on my vehicle. That’s very important when you have one child that doesn’t like to sit still. Alw More

by jdpratt08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your wonderful review! We're delighted to hear that your experiences at Serra Chevrolet Buick GMC Cadillac have been consistently positive and that our shuttle service makes it easier for you, especially with your little one. We truly appreciate your feedback and look forward to seeing you again for your future appointments! Sincerely, Your Friends at Serra Jackson

January 04, 2025

They are the dealer I always recommend for their fast, friendly and get it right first time service. More

by ronnie.stinsonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Ronnie! We're thrilled to hear that you consistently have a positive experience with us at Serra Chevrolet Buick GMC Cadillac. Our team prides itself on fast and friendly service, and it's great to know that we've earned your recommendation. We look forward to welcoming you back soon! Sincerely, Your Friends at Serra Jackson

January 02, 2025

Everyone was friendly and nice. They answered all the questions I had. It was a great experience. More

by rbailey33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Serra Chevrolet Buick GMC Cadillac. Our team strives to be friendly and helpful, and we appreciate you taking the time to share your feedback. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

January 02, 2025

Dustin was great! !!!! Thank you Steve for recommending him. I will purchase for this dealership again More

by mauricegivens96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin, Steve,
Jan 03, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Maurice! We're thrilled to hear that Dustin provided you with great service. We appreciate your recommendation of Steve as well. At Serra Chevrolet Buick GMC Cadillac, we look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

January 02, 2025

I’ve been coming to this dealership for several years and I’ve always been treated well and my vehicle taken care of. More

by tjmccall56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We truly appreciate your loyalty to Serra Chevrolet Buick GMC Cadillac over the years. It's fantastic to hear that you have consistently received great service and that your vehicle has been well taken care of. We look forward to seeing you again for your next visit! Sincerely, Your Friends at Serra Jackson

January 02, 2025

Great service from the staff and no issues with any service that I received Thanks to the service department. More

by PERRYBG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for taking the time to leave your feedback! We appreciate your kind words about the service you received at Serra Chevrolet Buick GMC Cadillac. Our team strives to provide excellent service, and we're glad to hear you had a positive experience. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

January 01, 2025

Easy appointment for my KIA. Jimmy was very friendly and very helpful. A pleasant experience. More

by mackey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy
Jan 02, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a pleasant experience at Serra Chevrolet Buick GMC Cadillac and that Jimmy was able to assist you in such a friendly and helpful manner. We strive to make every appointment easy and enjoyable. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

December 27, 2024

Great costumer service provided great service offered great deals on vehicle would recommend and will return in near future More

by judyjohnson71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon bodyers
Dec 30, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your wonderful review! We greatly appreciate your kind words about the customer service and the great deals you found at Serra Chevrolet Buick GMC Cadillac. We're thrilled to hear that you would recommend us and plan to return in the near future. We look forward to welcoming you back soon! Sincerely, Your Friends at Serra Jackson

December 27, 2024

Couldn’t have asked for a better experience, would not have changed a thing! Great job! More

by jsmithlpn12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us at Serra Chevrolet Buick GMC Cadillac. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

December 15, 2024

Great job. Items were completed sooner than I anticipated. All employees were polite, Knowledgeable and respectful. More

by carolynbmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you, Carolyn! We appreciate your kind words and are thrilled to hear that our team at Serra Chevrolet Buick GMC Cadillac exceeded your expectations. We strive to provide exceptional service and it's great to know that you found our employees polite and knowledgeable. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

...
4
...