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Serra Chevrolet - Cadillac - Buick - GMC
Jackson, TN
370 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 AM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 370 reviews
July 19, 2023
Serra was very helpful . got my vehicle in and out quick!! we will definitely use this dealership again. got my vehicle in and out quick!! we will definitely use this dealership again. More
by vcagle
Verified CustomerEmployees Worked With
July 19, 2023
Always helpful. Talk to me in a way I understand. Always able to get a quick appointment. Talk to me in a way I understand. Always able to get a quick appointment. More
by vivian_pauley
Employees Worked With
July 19, 2023
Well I had no problem with them they treat me nice they did the work that I need them to do did the work that I need them to do More
by saltsam33
Employees Worked With
July 19, 2023
Good price and excellent timing. Good facility and the information provided by the repair / service department was accurate. Good facility and the information provided by the repair / service department was accurate. More
by aacruzm
Employees Worked With
July 19, 2023
the was quick and very professional. they was knowledgeable and very respectful. i plan on returning they was knowledgeable and very respectful. i plan on returning More
by SHERWIN72203
Employees Worked With
July 19, 2023
My issue was a simple fix. I was a little embarrased on my end but the mechanic waas very sympathetic and kind. He offered me a lower price and also was effeccient in fixing ot I was a little embarrased on my end but the mechanic waas very sympathetic and kind. He offered me a lower price and also was effeccient in fixing other issues on my vehicle. Overrall very happy with my experience. More
by jspudville9500
Employees Worked With
Jimmy
July 18, 2023
I am not a fan of having a dealership playing games and the continuous back and forth with low offers. My experience with Serra of Jackson was not like that at all. I started the deal on line and within a the continuous back and forth with low offers. My experience with Serra of Jackson was not like that at all. I started the deal on line and within a short period of time I received the deal that I agreed to online and when I got to the dealership I met with the salesman and was out of there in less than two hours More
by jltom1
Employees Worked With
July 14, 2023
I am not fond of large dealerships, but my experience with Serra was very pleasant. They were respectful of my time and patient while we were choosing our vehicle. with Serra was very pleasant. They were respectful of my time and patient while we were choosing our vehicle. More
by bdd192
July 14, 2023
Everyone at the dealership addressed our needs and concerns. The staff was knowledgeable and friendly and made the whole service process easy. concerns. The staff was knowledgeable and friendly and made the whole service process easy. More
by ronnie.leech
Employees Worked With
July 13, 2023
The service was good. Got out less than an hour. My car has a recall, service department will order part and call me when it gets in Got out less than an hour. My car has a recall, service department will order part and call me when it gets in More
by jeanette.lockett
Employees Worked With
