
Serra Chevrolet - Cadillac - Buick - GMC
Jackson, TN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 AM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Very awful Was lied to when we purchased our Colorado with the transmission known defect with the fluid was told if it happened again to bring it back and they would triple flush again only to find out with the transmission known defect with the fluid was told if it happened again to bring it back and they would triple flush again only to find out they tried to say the warranty was expired was lied to after purchasing five vehicles four of them brand new will never buy a vehicle from them again I recommend you don’t use their services take your vehicle somewhere else to get it fixed they’ll just rip you off there. and to top it off was charged for a diagnostics when we took it in. We already told them what was wrong with it they didn’t need to put on a diagnostic but as soon as we told them we were picking up the truck, they charge me a diagnostics fee for telling me something that we told them when we took it in More
Serra of Jackson is always great. This time they weren’t on their game like usual. Had an appearance for an oil change and fuel filter replacement. Oil change was smooth but 2.5 hours This time they weren’t on their game like usual. Had an appearance for an oil change and fuel filter replacement. Oil change was smooth but 2.5 hours later I got the truck. I asked why the long appointment and technician said they didn’t have any fuel filters and had to go buy one. Seems that if you make an appointment two weeks in advance all parts etc should be on hand. I also feel I should have gotten the fuel filter at cost. More
Great people and all done as promised. Will be sending friends and family to Serra of Jackson. Will be sending friends and family to Serra of Jackson. More
Joe Rice and the other staff members were fantastic! They make buying an easy process. They make buying an easy process. More
Always have been extremely helpful and kept me up to speed on the process and status of vehicle. speed on the process and status of vehicle. More
Great customer service and friendly service. I would recommend friends and family to buy a vehicle from them. I would recommend friends and family to buy a vehicle from them. More
I was pleased with my service on my Kia Sorento. Quick scheduling & everyone was polite. Quick scheduling & everyone was polite. More
Super friendly, very neat waiting area, great service! got the job done in a timely manner. got the job done in a timely manner. More
Minimal wait, almost to the minute what was expected. Friendly shop staff, the lady behind the counter inside needs to take some customer service classes and learn to smile. Friendly shop staff, the lady behind the counter inside needs to take some customer service classes and learn to smile. More