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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

4.7
395 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 395 reviews

January 20, 2024

I had no problems with the service center. They fixed my truck and I picked it up the next day More

by spiffman2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Your Friends at Serra Jackson

January 16, 2024

I am always pleased with the customer service I receive. Timely, courteous and honest communication. More

by 79HillsTally
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Your Friends at Serra Jackson

January 14, 2024

I would have liked to have known if they had checked all the other fluids and tire pressure and wipers and brake pads like I have had at other dealers when I was getting a oil and filter change More

by lesa_cochran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Lesa, thanks for sharing this review with us. Feedback such as yours is helpful. We appreciate your business. Sincerely, Your Friends at Serra Jackson

January 14, 2024

Great customer service, friendly staff, and a nice waiting area to sit in while waiting for your vehicle to be ready. More

by MICHELLERAMSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We appreciate your marvelous feedback, Michelle. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Your Friends at Serra Jackson

January 12, 2024

Great service and wonderful people. I will definitely do business there again. Always enjoy going there. More

by wilpowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, Your Friends at Serra Jackson

January 11, 2024

The service I received met my expectations and I left a satisfied customer for the service I received More

by maurycrockett03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We appreciate you for letting others know about your experience, Maury! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Your Friends at Serra Jackson

January 09, 2024

I have used them since I purchased my car two years ago. The service has been fantastic. More

by lsimmons5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, Your Friends at Serra Jackson

January 07, 2024

They have the best customer service I ever been to I would recommend them to anyone More

by zamaria08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Zamaria. Sincerely, Your Friends at Serra Jackson

January 06, 2024

Very pleasant experience ordering and taking delivery of our new Yukon. Everyone we dealt with was was pleasant and professional. I would recommend Serra to anyone. More

by footem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Osborne
Jan 08, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Serra Chevrolet Buick GMC Cadillac. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Your Friends at Serra Jackson

January 05, 2024

excellent service from repair to suttle driver to car wash and especially your staff enjoy doing bus with you thanks More

by linda7781
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Linda, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Your Friends at Serra Jackson

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