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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
395 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 395 reviews

February 13, 2024

Professional and courteous sevice. First rate state of the art service department. Great dealership and sevice. More

by jim_karen_mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Jim! Sincerely, Your Friends at Serra Jackson

February 12, 2024

Tommy Bland was friendly, knowledgeable, informative, and extremely helpful. Serra has a very good reputation. More

by rpgrass1953
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Bland, Jason ?
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Feb 13, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for this amazing review and shoutout for Tommy! We really appreciate your business. Sincerely, Your Friends at Serra Jackson

February 09, 2024

Great service. Actually got my vehicle completed ahead of schedule. Kia service staff were very friendly and helpful. More

by PANDKHOGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Serra Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you down the road. Sincerely, Your Friends at Serra Jackson

February 09, 2024

Pleasant, courteous, and knowledgeable staff. I've always gotten good service and was updated or contacted with any issue outside of the initial service. More

by K4THP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy
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Feb 12, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Serra Chevrolet Buick GMC Cadillac. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Your Friends at Serra Jackson

February 06, 2024

Super nice people whenever I go, they get me in and out. Prices never change and I can always count on them to make sure my car is in good shape! More

by samaira.serca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Samaira, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Your Friends at Serra Jackson

February 04, 2024

Excellent service. Always having the customer in mind. The wait time is always what they say it will be never any more. More

by smartin7864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Serra Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you down the road. Sincerely, Your Friends at Serra Jackson

February 02, 2024

Excellent service and the employees were very nice Everyone was very helpful and professional. This was my first oil change and it was completed timely More

by hughesspd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Your Friends at Serra Jackson

February 02, 2024

No problems! Treated me like family-purchased a new Jeep when they sold Jeeps and my car was a KIA Soul Plus- I have got fast service each time I needed repairs. More

by redblaylock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Advisor 1223 Alyssa Wray
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Feb 02, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Serra Chevrolet Buick GMC Cadillac! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Your Friends at Serra Jackson

February 01, 2024

Best thing about owning a Kia is the service provided by Serra Kia. Very friendly service staff. From the moment I walk in they are helpful in ensuring that my car is all I expected. Great customer service. More

by JeffM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
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Feb 01, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Hi Jeff, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Serra Chevrolet Buick GMC Cadillac. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Your Friends at Serra Jackson

January 27, 2024

The online scheduling was easy, and they are always accommodating with drop off and notifying me when my vehicle services is complete. More

by BETHANYLAWRENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Bethany, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Your Friends at Serra Jackson

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