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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

4.7
371 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 371 reviews

January 12, 2024

Great service and wonderful people. I will definitely do business there again. Always enjoy going there. More

by wilpowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, Your Friends at Serra Jackson

January 11, 2024

The service I received met my expectations and I left a satisfied customer for the service I received More

by maurycrockett03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We appreciate you for letting others know about your experience, Maury! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Your Friends at Serra Jackson

January 09, 2024

I have used them since I purchased my car two years ago. The service has been fantastic. More

by lsimmons5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, Your Friends at Serra Jackson

January 07, 2024

They have the best customer service I ever been to I would recommend them to anyone More

by zamaria08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Zamaria. Sincerely, Your Friends at Serra Jackson

January 06, 2024

Very pleasant experience ordering and taking delivery of our new Yukon. Everyone we dealt with was was pleasant and professional. I would recommend Serra to anyone. More

by footem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Osborne
Jan 08, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Serra Chevrolet Buick GMC Cadillac. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Your Friends at Serra Jackson

January 05, 2024

excellent service from repair to suttle driver to car wash and especially your staff enjoy doing bus with you thanks More

by linda7781
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Linda, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Your Friends at Serra Jackson

January 03, 2024

Great customer service and the wait was not long at all. I would recommend family and friends. More

by Shanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Shanna, we cannot thank you enough for your wonderful review of Serra Chevrolet Buick GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Your Friends at Serra Jackson

December 31, 2023

Being a widow isn’t ease. Having to manage everything on my own now living on a budget. Serra Kia services department in Jackson Tenn have been so helpful and understanding. I More

by loriessary3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Wray
Jan 02, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Your Friends at Serra Jackson

December 28, 2023

Fast and speedy service with very knowledgable technicians. Its easy to schedule appointment times for service. More

by jweb1205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Your Friends at Serra Jackson

December 27, 2023

Surprise charges, rude service center manager. Was told a diagnosis for engine trouble would be no charge, then suddenly I was charged for the diagnosis. Service manager said "They normally do More

by Aeriney
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Serra Chevrolet
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas, Kreuger
Dec 27, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing this review. Sincerely, Your Friends at Serra Jackson

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