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Serra Chevrolet - Cadillac - Buick - GMC
Jackson, TN
395 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 AM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 395 reviews
March 29, 2024
Very patient! ! And welcoming and friendly!! Worked with me and didn't hesitate to answer any of my questions. ! And welcoming and friendly!! Worked with me and didn't hesitate to answer any of my questions. More
by Symone92
Verified CustomerEmployees Worked With
March 27, 2024
Great service, great dealership! Laura in telephone sales is awesome! Everyone was very helpful with all of our concerns. Laura in telephone sales is awesome! Everyone was very helpful with all of our concerns. More
by barbaradavis62
March 26, 2024
Sale person, Tammy Watson, was extremely nice and explained the features of my wife's new Buick to her. Her supervisor also explained the purchase proceedure and costs. The whole purchasing experie explained the features of my wife's new Buick to her. Her supervisor also explained the purchase proceedure and costs. The whole purchasing experience was very pleasant. More
by hcjones7
Employees Worked With
Other Employees :
Tammy Watson and I don't remember the name of the financial person.
March 26, 2024
Service was great. I would recommend this dealership to anyone. We love our Kia Telluride! I would recommend this dealership to anyone. We love our Kia Telluride! More
by sfvincent
Employees Worked With
March 22, 2024
it honestly the best dealer i have ever dealed with it was great experience and was very helpful through out the whole process was great experience and was very helpful through out the whole process More
by ameed3
Employees Worked With
March 22, 2024
Easiest purchase from a dealer. No run around. Straight to the point. Austin was great. Would recommend them to anyone! No run around. Straight to the point. Austin was great. Would recommend them to anyone! More
by southpole12
March 22, 2024
Great service good value for the money helpful sales person and everyone was nice and friendly person and everyone was nice and friendly More
by gpayne5356
Employees Worked With
March 21, 2024
I’ve taken my car to Serra for years to have it serviced. One day I took it in for service and was told I needed a motor replacement that wasn’t true, I think I’m going to take my car and have it serviced so One day I took it in for service and was told I needed a motor replacement that wasn’t true, I think I’m going to take my car and have it serviced somewhere else. I’m done!! More
by s.angela16
Employees Worked With
March 20, 2024
The dealership fixed my truck in a timely manner but 3 days later I started having some of the same issues again. My husband called the dealership back and they told him that they would have to do another days later I started having some of the same issues again. My husband called the dealership back and they told him that they would have to do another diagnostic test again and charge me for whatever the problem is. Why would you charge me again if the problem wasn’t fixed in the first place. I’m VERY upset and disappointed with Serra Chevrolet More
by Nurse Walker
Employees Worked With
March 19, 2024
they told me that the brake job would take 4 hours. They did it in half the time, it only took 2 hours. Everyone is very nice. They did it in half the time, it only took 2 hours. Everyone is very nice. More
by RAINBOWPEACE1
Employees Worked With
