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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
310 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 310 reviews

November 12, 2024

I called and asked for a last-minute service appointment. They accommodated my request and got me in ....Service was done in a timely manner, The staff was friendly and professional. The waiting room was c More

by carolynvanswol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that we could accommodate your last-minute service request and that you had a positive experience at Serra Chevrolet Buick GMC Cadillac. Our team works hard to provide friendly and professional service, and we're glad you enjoyed the amenities in our waiting room. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

November 11, 2024

This was the third vehicle I have bought from here and have been very happy More

by angeliav38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience! We are thrilled to hear that you've purchased your third vehicle from Serra Chevrolet Buick GMC Cadillac and that you are very happy with your experience. Your continued trust means a lot to us. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

November 07, 2024

Always fast and friendly. Had an appointment and was in and out within about an hour. More

by orsborn32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your wonderful review! We’re thrilled to hear that your experience at Serra Chevrolet Buick GMC Cadillac was fast and friendly and that we were able to get you in and out in about an hour. Your satisfaction is our priority, and we appreciate your feedback. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

November 04, 2024

This facility has the nicest staff and service technicians. The facility is always clean well organized. More

by virlene43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the wonderful feedback! We’re thrilled to hear that you had a positive experience with our staff and service technicians at Serra Chevrolet Buick GMC Cadillac. A clean and well-organized facility is very important to us, and we're glad it made a great impression on you. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

November 03, 2024

They forgot to replace the screw which left the bottom of my car dragging on the road. I had to drive 30 miles just for them to replace the screw. It was an inconvenience . It was no problem rectifying the More

by shatericab2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your feedback with us regarding the inconvenience you experienced. We're glad to hear that the situation was rectified, but we want to ensure that our service meets your expectations moving forward. Please feel free to reach out to us directly with any further concerns or suggestions. Your satisfaction is important to us. Sincerely, Your Friends at Serra Jackson

November 03, 2024

Serra staff always helpful, professional. Recently I have had engine replaced in two Kia cars I own. Serra crew very quick and kept me informed through the process. More

by ranles1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy and Jordan
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Nov 05, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We appreciate your kind words about our team at Serra Chevrolet Buick GMC Cadillac and are glad to hear that your experience with the engine replacements for your Kia cars was smooth and efficient. We pride ourselves on providing helpful and professional service, and it’s great to know that we kept you informed throughout the process. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

October 31, 2024

My wife and I had an amazing experience with this dealership. This is why when I got my vehicle from them prior that when it was time for my wife to get a car there was only one place and one dealer More

by michael.stranak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Russell
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Nov 01, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you and your wife had an amazing experience at Serra Chevrolet Buick GMC Cadillac. It’s always gratifying to have loyal customers like you and your family. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

October 29, 2024

Quick and efficient! Best buying experience ever!! Will refer them to friends! Thanks for everything! More

by jlc223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had the best buying experience ever at Serra Chevrolet Buick GMC Cadillac. Your referrals mean a lot to us, and we appreciate your kind words. We look forward to assisting you and your friends in the future! Sincerely, Your Friends at Serra Jackson

October 21, 2024

It was clean and very professional and everyone was helpful and they was quick and to the point More

by lewisunique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found Serra Chevrolet Buick GMC Cadillac to be clean and professional and that our team was helpful and efficient. Your feedback is greatly appreciated, and we hope to welcome you back soon for another great experience! Sincerely, Your Friends at Serra Jackson

October 21, 2024

Was a friendly welcoming dealership. They explained everything that they found and what they fixed. More

by tedsvols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you felt welcomed at Serra Chevrolet Buick GMC Cadillac and appreciated the clear communication about the services we provided. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

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