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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
303 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 303 reviews

October 29, 2024

Quick and efficient! Best buying experience ever!! Will refer them to friends! Thanks for everything! More

by jlc223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had the best buying experience ever at Serra Chevrolet Buick GMC Cadillac. Your referrals mean a lot to us, and we appreciate your kind words. We look forward to assisting you and your friends in the future! Sincerely, Your Friends at Serra Jackson

October 21, 2024

It was clean and very professional and everyone was helpful and they was quick and to the point More

by lewisunique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found Serra Chevrolet Buick GMC Cadillac to be clean and professional and that our team was helpful and efficient. Your feedback is greatly appreciated, and we hope to welcome you back soon for another great experience! Sincerely, Your Friends at Serra Jackson

October 21, 2024

Was a friendly welcoming dealership. They explained everything that they found and what they fixed. More

by tedsvols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you felt welcomed at Serra Chevrolet Buick GMC Cadillac and appreciated the clear communication about the services we provided. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

October 17, 2024

Absolutely the best most caring folks around! Take great care of you and your vehicle! More

by clea4455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the team at Serra Chevrolet Buick GMC Cadillac. It's our goal to provide exceptional care for both our customers and their vehicles. We look forward to welcoming you back soon! Sincerely, Your Friends at Serra Jackson

October 16, 2024

Very pleased by the service department for my KIA and had 3 recalls and they fixed them. Everyone was very friendly, courteous and professional. More

by rtj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We're thrilled to hear that you were pleased with the service you received at Serra Chevrolet Buick GMC Cadillac. Our team strives to provide friendly and professional service, and we're glad we could assist with your recalls. If you need anything else in the future, feel free to reach out. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

October 15, 2024

A very pleasant experience this time getting my car serviced. The gentleman who checked me in was very courteous and professional. More

by ACWILL3082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Hamer
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Oct 16, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind review! We're thrilled to hear that you had a pleasant experience during your service at Serra Chevrolet Buick GMC Cadillac. Our team takes pride in providing courteous and professional service, and we appreciate you sharing your feedback. We look forward to welcoming you back for your next visit! Sincerely, Your Friends at Serra Jackson

October 15, 2024

Friendly, professional service department. Quick service representative.. parking was very congested and not very easy to navigate. More

by gwood55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your review! We appreciate your positive feedback about our friendly and professional service department. We're glad to hear that you found our service representative quick and helpful. We understand that parking can sometimes be a challenge, and we appreciate your understanding. We hope to see you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

October 14, 2024

Staff is always very polite and professional. I trust what they have to say about my vehicle. They are definitely worth the drive for me. More

by alecia.hagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, Alecia! We truly appreciate your trust in Serra Chevrolet Buick GMC Cadillac and are thrilled to hear that our staff has provided you with polite and professional service. It's wonderful to know that you feel the drive is worth it. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

October 13, 2024

Our salesman , extended warranty man & the used car manager were all great !! Enjoyed doing business with Serra , and will definitely be a returning customer . Thanks! More

by patterson2323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team at Serra Chevrolet Buick GMC Cadillac. We appreciate your kind words about our salesman, extended warranty specialist, and used car manager. We look forward to welcoming you back as a returning customer. Thanks again for choosing us! Sincerely, Your Friends at Serra Jackson

October 12, 2024

Our buying experience was very pleasant. Salesperson, Payton Allen, was knowledgeable and professional. Finance manager, Johnathan Cox, was thorough and efficient. Overall, a positive expe More

by MBLATT4626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that your buying experience at Serra Chevrolet Buick GMC Cadillac was pleasant. It's great to know Payton and Johnathan made such a positive impact on your visit. We appreciate your feedback and look forward to seeing you again in the future! Sincerely, Your Friends at Serra Jackson

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