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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
381 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 381 reviews

March 16, 2025

Great service before, during, & after the sell. Fair competitive pricing. Have traded with these folks for years. Good people! More

by hoyt0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to Serra Chevrolet Buick GMC Cadillac over the years. It's fantastic to hear that you experienced great service throughout your car-buying journey with us and found our pricing fair and competitive. We look forward to welcoming you back for your next visit! Sincerely, Your Friends at Serra Jackson

March 14, 2025

Great service, Stan in service was super nice, explained what needed to happen, took great care of my car More

by kricharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan in service
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Mar 17, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you experienced great service at Serra Chevrolet Buick GMC Cadillac and that Stan was able to assist you so well. We appreciate your kind words and hope to see you again for any future vehicle needs! Sincerely, Your Friends at Serra Jackson

March 13, 2025

Everyone was helpful and kind. The job was completed in a timely manner. The waiting area was neat and clean. Coffee was available. Th main restroom was closed due to maintenance b More

by lordonbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Serra Chevrolet Buick GMC Cadillac to be helpful and kind, and that your service was completed promptly. We strive to maintain a clean and welcoming environment for our customers, and we're glad you enjoyed the coffee as well. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

March 08, 2025

Stan was so helpful,professional. He made me feel proud that I trade at Serra. I was in hospital so it more than usual. More

by gkillebrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan
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Mar 11, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your kind words! We're thrilled to hear that Stan provided you with such helpful and professional service during your time at Serra Chevrolet Buick GMC Cadillac. We appreciate your loyalty and hope to continue earning your trust. Wishing you a speedy recovery, and we look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

March 04, 2025

Kelton is the best. Easiest oil change ever. Best price too. Thank you for the help. More

by lauraangle89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you, Laura! We’re thrilled to hear about your positive experience at Serra Chevrolet Buick GMC Cadillac and that Kelton made your oil change so easy and affordable. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

March 01, 2025

everyone is always so friendly and helpful. When making appointment they are very easy to work with and I always leave my vehicle for the day. they always ask for assistance to a ride. More

by juneald1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy , Jessie
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Mar 04, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We truly appreciate your feedback about the friendly and helpful service at Serra Chevrolet Buick GMC Cadillac. It’s great to hear that our team has made your appointment process easy and that we are able to assist you with rides while your vehicle is with us. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

February 23, 2025

I took my Tahoe in for a noise it made when you were going over 70 mph. The transmission had just been replaced at another dealer. They told me to turn the radio up and not worry about the noise. Serra More

by rlcherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : After the first (not sure necessary repair) I was given a loaner car. In total my car was at Serra almost 5 weeks
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Feb 24, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the issues with your Tahoe, and invite you to reach out to us directly at your convenience. Sincerely, Your Friends at Serra Jackson

February 22, 2025

Good job for all concerned. I will bring my car back whenever I need service More

by rbutler4749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We appreciate your support and are glad to hear that you had a positive experience with Serra Chevrolet Buick GMC Cadillac. We look forward to seeing you for your next service visit! Feel free to reach out if you need anything in the meantime. Sincerely, Your Friends at Serra Jackson

February 20, 2025

We always have great service! Recommend them! Friendly staff. Wouldn’t take our cars anywhere else More

by wearebutone
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you always receive great service at Serra Chevrolet Buick GMC Cadillac. Our friendly staff is here to ensure you have the best experience possible. We appreciate your recommendation and look forward to seeing you again for all your car needs! Sincerely, Your Friends at Serra Jackson

February 20, 2025

Joe Rice made the process very simple as we were purchasing a service truck for our business … I would highly recommend working with Joe … More

by jcoley0
Recommend Dealer
Yes
Employees Worked With
Joe Rice
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Feb 21, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that Joe made the process of purchasing your service truck so simple and enjoyable. Your recommendation means a lot to us at Serra Chevrolet Buick GMC Cadillac. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

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