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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
365 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 365 reviews

June 06, 2024

We enjoyed our time at Serra, Bryan is very nice and listens to what we want and helped us find it. He is very knowledgeable, and helped in anyway possible. They were very busy the day we were there, ev More

by bandcclam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Borders
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Jun 07, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for taking the time to share your positive experience at Serra Chevrolet Buick GMC Cadillac. We're delighted to hear that Bryan provided excellent customer service by listening to your needs and helping you find the perfect car. We appreciate your kind words about our knowledgeable team and the exceptional service you received, even on a busy day. If you have any further questions or need assistance with your vehicle, please don't hesitate to reach out. We look forward to welcoming you back in the future or hearing about your experience from others. Thank you again! Sincerely, Your Friends at Serra Jackson

June 06, 2024

Always a great experience here! Staff knowledgeable and friendly! Restrooms are clean! And coffee and popcorn is readily available. More

by dwilliams11241
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the fantastic 5-star review! We are thrilled to hear about your great experience at Serra Chevrolet Buick GMC Cadillac. Our team takes pride in providing knowledgeable and friendly service. We look forward to welcoming you back next time, and feel free to share your positive experience with others. Thank you for choosing us! Sincerely, Your Friends at Serra Jackson

June 06, 2024

Great staff with a pleasant attitude and completed the work when promised correctly. Very attentive and welcoming! More

by ron_fancher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words about your experience with us, we always strive to provide excellent service. We're delighted to hear you found our staff attentive and welcoming. We look forward to seeing you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

June 04, 2024

Vince Osborne was great to work with, he did all he could through the process More

by spraguec1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us! We appreciate your kind words about Vince. We're glad to hear he was able to assist you throughout the process. If you ever need anything else, please don't hesitate to reach out. We look forward to serving you again at Serra Chevrolet Buick GMC Cadillac. Sincerely, Your Friends at Serra Jackson

May 21, 2024

The kia dealership was very nice and conducted in a professional manner. I was offered coffee or water. The waiting area was very comfortable with wifi. More

by dyjmartin1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the positive feedback! We are thrilled to hear about your pleasant experience at Serra Chevrolet Buick GMC Cadillac. It's great to know that you enjoyed our comfortable waiting area with WiFi and the hospitality extended to you. We appreciate your review and look forward to assisting you again in the future. Sincerely, Your Friends at Serra Jackson

May 21, 2024

We had a excellent salesman, who was very knowledgeable and that made the buying process very easy for us. More

by tbcampbell74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the positive review! We are thrilled to hear that you had a great experience with our knowledgeable salesman. Making the buying process easy for our customers is always our goal. We appreciate your feedback and hope to see you again at Serra Chevrolet Buick GMC Cadillac. Sincerely, Your Friends at Serra Jackson

May 19, 2024

Gave me a 12% predatory interest rate loan . Falsified my income. I gave 81,000.00 for the truck and tried to trade it back in with less than 700 miles because of the fuel mileage and they offe More

by sophia040313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Serra Chevrolet
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince
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May 20, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

This review has been received.

May 18, 2024

The service was done in a sufficient amount of time. I was giving all information about the service. The serviceman was very polite. More

by marhand4892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Blackwell
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May 20, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your positive experience at Serra Chevrolet Buick GMC Cadillac! We're glad to hear that our team provided you with efficient service, thorough information, and polite service. We look forward to serving you again in the future. Sincerely, Your Friends at Serra Jackson

May 18, 2024

Was very good. Had an issue with the axle. They took the time to fix it the same day and saved me a lot of time. More

by morganbvernon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us, Morgan! We are pleased to hear that we could resolve the issue with your axle promptly and efficiently. We appreciate your feedback and look forward to assisting you in the future at Serra Chevrolet Buick GMC Cadillac. Sincerely, Your Friends at Serra Jackson

May 17, 2024

Vice nice and friendly. Made the buying process easy for us. We love our salesman. He has sold us 2 cars over the last year. More

by kms352000
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Patterson
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May 20, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the 5-star review! We appreciate your kind words about Serra Chevrolet Buick GMC Cadillac and our salesman. We're thrilled to hear that your buying process was easy, and we are grateful for your continued trust in us. Enjoy your new cars, and we look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

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