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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
365 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 365 reviews

August 04, 2024

It was okay. Not as inviting as I would have expected. Overall, service was okay More

by mcurtis3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your feedback with us. We strive to create a welcoming environment and are committed to improving our service. If you have any specific suggestions or concerns, please feel free to reach out to us. We hope to see you again soon. Sincerely, Your Friends at Serra Jackson

August 03, 2024

It was a great buying experience working with Joe and the Serra Chevrolet team in Jackson. More

by jj18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear about your great buying experience with Joe and the Serra Chevrolet Buick GMC Cadillac team in Jackson. Your satisfaction is our top priority, and we look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

August 01, 2024

The service was good. I only came to schedule an appointment but was able to get my service taken care of right then. Awesome. More

by sweetannscreations
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your kind words! We are delighted to hear that your experience with Serra Chevrolet Buick GMC Cadillac was positive and that we could accommodate your service right away. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

July 31, 2024

Service was fast, friendly and overall great! Everyone I came in contact with was courteous. More

by vjones7660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your wonderful review! We’re thrilled to hear that your experience with Serra Chevrolet Buick GMC Cadillac was fast, friendly, and great. Our team takes pride in providing courteous service, and we appreciate your kind words. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

June 25, 2024

This will be our family’s second vehicle purchased from Serra. We came back because the experience was great! Entire process was smooth. Everyone is very kind and personable, not pushy and do whatever they More

by dealpickle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for choosing Serra Chevrolet Buick GMC Cadillac for your second vehicle purchase! We appreciate your kind words and are thrilled to hear about your great experience with us. Our team always strives to provide a smooth and personable experience without being pushy. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

June 25, 2024

Received the same excellent service we have received for the last twenty plus years. The main reason we come back. More

by tenntilesusie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for choosing Serra Chevrolet Buick GMC Cadillac, we appreciate your loyalty over the last twenty plus years. We are thrilled to hear that you consistently receive excellent service. Please do not hesitate to reach out if you need anything in the future. We look forward to serving you again! Sincerely, Your Friends at Serra Jackson

June 20, 2024

Great service! Kelton is awesome! Good business ethics. Glad I go there.will continue and return when needed. More

by nwarren2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words! Kelton and the team at Serra Chevrolet Buick GMC Cadillac are delighted to have provided you with great service. We appreciate your recognition of our good business ethics and look forward to welcoming you back whenever you need us. Sincerely, Your Friends at Serra Jackson

June 18, 2024

I came in for a recall on KIA Sorento, was taken care of in a very fast and friendly manner. More

by bill.hawkins65
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lady and another person sorry didn't get their names
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Jun 20, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the positive review, Bill! We are glad to hear that you had a fast and friendly experience when you came in for a recall on your vehicle. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Your Friends at Serra Jackson

June 11, 2024

Kelton Gaugh kept updated with everything that needed to be done and what the cost would be. More

by msabella23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelton Gaugh
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Jun 12, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the positive feedback! We're glad to hear that Kelton provided you with excellent service by keeping you informed throughout the process. We appreciate your review and look forward to assisting you in the future at Serra Chevrolet Buick GMC Cadillac. Sincerely, Your Friends at Serra Jackson

June 07, 2024

Very helpful and friendly dealership. Glad we purchased from them. Happy with the Kia Sportage More

by p_anthony_latham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for choosing Serra Chevrolet Buick GMC Cadillac, we're delighted to hear you had a positive experience with us! Enjoy your vehicle, and please come back to see us in the future or share your experience with others. Sincerely, Your Friends at Serra Jackson

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