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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
392 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 392 reviews

October 10, 2024

It was a very quick and easy process. Everything with very smoothly during the process. More

by Ajada Croom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your positive feedback! We're thrilled to hear that your experience at Serra Chevrolet Buick GMC Cadillac was quick and easy. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

October 05, 2024

We had a very good experience. We got a good value for our trade and the overall experience was great More

by clintkirby
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We're thrilled to hear that you had a very good experience at Serra Chevrolet Buick GMC Cadillac and that you felt you received great value for your trade. We appreciate your feedback and hope to see you again for your future vehicle needs! Sincerely, Your Friends at Serra Jackson

October 04, 2024

This is by far the finest dealership. It’s not just about the sales it’s about giving you the best service after the sale!! More

by hjoslin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Serra Chevrolet Buick GMC Cadillac. We take pride in providing excellent service, not just during the sales process but also afterward. We appreciate your kind words and hope to see you again soon! Sincerely, Your Friends at Serra Jackson

October 03, 2024

friendly and professional staff with repairs completed timely as promised. easy drop off and pickup More

by WCROOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found our staff at Serra Chevrolet Buick GMC Cadillac to be friendly and professional, and that your repairs were completed in a timely manner. We appreciate your feedback on the drop-off and pickup process as well. We look forward to seeing you again for any of your future needs! Sincerely, Your Friends at Serra Jackson

October 03, 2024

Sales folks were helpful and friendly. Absolutely no pressure to buy, even in the pouring rain. Answered all questions and made helpful recommendations. More

by fdxco2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Dept.
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Oct 04, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We're thrilled to hear that you found our team at Serra Chevrolet Buick GMC Cadillac to be helpful and friendly. It’s great to know that you didn’t feel any pressure during your visit, even in the rain! We appreciate your feedback and hope to see you again soon. Enjoy your vehicle! Sincerely, Your Friends at Serra Jackson

October 03, 2024

Great people, performed all the work on time and everything is great. I'll be back More

by secbbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Ballentine
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Oct 04, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We truly appreciate your feedback and are delighted to hear that our team at Serra Chevrolet Buick GMC Cadillac met your expectations with timely service. We look forward to welcoming you back soon! Sincerely, Your Friends at Serra Jackson

October 03, 2024

Sales and management work hard to earn your business. ! They take care of you after the sale. I have bought 5 or 6 from there and will continue to as long as they keep taking care of me. More

by chart1300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We truly appreciate your loyalty and are thrilled to hear that our sales and management teams have consistently taken great care of you at Serra Chevrolet Buick GMC Cadillac. We look forward to assisting you with your next purchase! Sincerely, Your Friends at Serra Jackson

October 01, 2024

Great job! Easy to book appointment and in-and-out efficiently. They made it Stress free More

by rsmith440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We're thrilled to hear that you had a stress-free experience at Serra Chevrolet Buick GMC Cadillac. Our team strives to make appointments easy and efficient for all our customers. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

September 28, 2024

The entire staff is amazing. Very down to earth, funny, and professional. I came in without high hopes, and Jared was able to help me get into a brand new vehicle! My overall exp More

by wattemily_greyson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared, Jaxon, Ray
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Sep 30, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you, Emily! We are thrilled to hear about your amazing experience at Serra Chevrolet Buick GMC Cadillac. It's wonderful to know that Jared, Jaxon, and Ray provided you with exceptional service while helping you get into your brand-new vehicle. We pride ourselves on our team's professionalism and dedication, so your feedback truly means a lot. We look forward to seeing you again and hope you enjoy your new Kia! Sincerely, Your Friends at Serra Jackson

September 28, 2024

Very good service in all areas. Very good people to work with for service. Great group to work with in all areas. More

by mciver.gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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Sep 30, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We truly appreciate your positive feedback about the service at Serra Chevrolet Buick GMC Cadillac. Our team is dedicated to providing excellent support, and it's wonderful to hear you had such a great experience. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

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