
Serra Chevrolet - Cadillac - Buick - GMC
Jackson, TN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 AM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 365 reviews
It was great service, everyone was friendly and the seller helped well with the choice I made. Great work not just the seller but the while team! seller helped well with the choice I made. Great work not just the seller but the while team! More
Easy to schedule appointment for when I need it, short wait time, friendly and excellent service. They take great care of me while I’m waiting and my car. wait time, friendly and excellent service. They take great care of me while I’m waiting and my car. More
Phillip showed us every vehicle we asked about. We drove new and used vehicles and we were never pressured on which one to pick. Very satisfied with the process. We drove new and used vehicles and we were never pressured on which one to pick. Very satisfied with the process. More
Got appointment fast and got me in and out quick. We make another appointment soon. We make another appointment soon. More
The service department was very professional. Waiting time was short. I will continue to use this service again. Waiting time was short. I will continue to use this service again. More
Jordan provided excellent service, working me in when I came by the dealership after experiencing an unexpected issue with my car. He and the entire service department have always been very thorough when c came by the dealership after experiencing an unexpected issue with my car. He and the entire service department have always been very thorough when communicating, whether on the phone or in person. Jordan always provides very complete information when reviewing the work needed on my car, answers my questions, so I can make informed decisions. The environment at the dealership is comfortable, since I usually wait there. More
Good fast, friendly service. I recommend this dealership very highly. I don’t know five more words to write. I recommend this dealership very highly. I don’t know five more words to write. More
A couple of things you should be aware of. First, I took my 2022 Telluride in for service. Everything was efficient and great. You had to order a part for the seat and let me know that it w First, I took my 2022 Telluride in for service. Everything was efficient and great. You had to order a part for the seat and let me know that it would take a few days to arrive and you would give me a call so that I could bring it back in. After a while, I called to check on it. The part had arrived and I scheduled another service and it was taken care of. The thing to note was that there was a failure in the follow up that was said would happen. Second, all of the work performed was recall/warranty. When I got home after picking up the car I checked the mail only to find another recall that needs to be performed. I don't know how your systems work, but it would have been nice if the dealership had checked to see if anything needed to done. Now I have to schedule another time to take care of the new issue. More
I had an issue with the tire monitor system and I have an extended warranty on my Acadia. They contacted the warranty company and my repair was covered under my warranty. extended warranty on my Acadia. They contacted the warranty company and my repair was covered under my warranty. More
fast, friendly and fair price. greeted promptly and offered courtesy shuttle to work with pick up later same day greeted promptly and offered courtesy shuttle to work with pick up later same day More