Serra Chevrolet - Cadillac - Buick - GMC

Great job! Easy to book appointment and in-and-out efficiently. They made it Stress free Easy to book appointment and in-and-out efficiently. They made it Stress free More

The entire staff is amazing. Very down to earth, funny, and professional. I came in without high hopes, and Jared was able to help me get into a brand new vehicle! My overall exp Very down to earth, funny, and professional. I came in without high hopes, and Jared was able to help me get into a brand new vehicle! My overall experience was great, and I am very pleased with the service I received. Jaxon was very helpful. He walked me through all of the features with my brand new Kia. He was very patient with me, and helped me get the app downloaded and set up. He showed me all of the features and everything I can do right from my phone. And Ray the credit manager was great. He didn't rush through the process. He went over everything with me and stayed patient with me with all of my questions. Thank you all so much for everything!-Emily More

Very good service in all areas. Very good people to work with for service. Great group to work with in all areas. Very good people to work with for service. Great group to work with in all areas. More

Great service! ! Will be back again. Clean helpful fast. Would recommend 10 out of 10 ! Will be back again. Clean helpful fast. Would recommend 10 out of 10 More

Excellent experience. Was not pushed or harassed. Was treated with courtesy. Sales team was excellent and stock was great Was not pushed or harassed. Was treated with courtesy. Sales team was excellent and stock was great More

I hate it when they tell you to bring the car in, and then tell you that they cannot fix the problem and refer you to another shop for repair. 45 Minute drive for me one way, and is costly for such an e then tell you that they cannot fix the problem and refer you to another shop for repair. 45 Minute drive for me one way, and is costly for such an experience and time consuming More

Went to have an abs module replaced. Kelton- the customer service representative was the only aspect of the entire experience that I would give 5 stars as he is always excellent to work Kelton- the customer service representative was the only aspect of the entire experience that I would give 5 stars as he is always excellent to work with. Not so much for the other customer service representatives . The tech was successful in diagnosing the issue but when attempting to install and program the part, he attempted to program without installing, thus being unsuccessful with the programming. Instead, they charged me nearly $200 for a diagnostic fee. I ordered a second part and was advised that part was bad also. I picked up the car and with the same part I was told was bad, and went to a smaller mechanic shop and within two hours they installed the part and successfully programmed. I was shocked that a dealer could not program a part on a vehicle. More

They were so easy to work with. I told them what was important to me and they found a vehicle that checked all of my boxes. Great experience overall! I told them what was important to me and they found a vehicle that checked all of my boxes. Great experience overall! More

Customer service is always fantastic, I appreciate the extra mile of making sure I get to work, while the car is serviced. extra mile of making sure I get to work, while the car is serviced. More

Great service and good customer service care didn’t take long for service to be completed long for service to be completed More