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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
445 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 445 reviews

September 06, 2025

Brett worked with me to make sure I got the best deal available. The process was easy and I love my new vehicle. More

by linjoy2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that Brett helped you find the best deal and that you love your new vehicle. We appreciate your feedback and look forward to seeing you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

September 05, 2025

All went well. People were polite and very accommodating to my needs with my truck More

by fishwcgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelton, Vince Osborne
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Sep 06, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind review! We're thrilled to hear that your experience with us was smooth and that our team was accommodating to your needs with your truck. We appreciate your support and look forward to serving you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

September 04, 2025

Service experience was very good! Customer supporters were very nice and informative. Would recommend Kia service department to anyone. More

by frances4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Walker
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Sep 05, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your glowing feedback! We're thrilled to hear you had a very good service experience and found our team to be nice and informative. Your recommendation means a lot to us. We hope to assist you again at Serra Chevrolet Buick GMC Cadillac in the future! Sincerely, Your Friends at Serra Jackson

September 02, 2025

Best service and sales I have ever worked. Truck was in stock and ready to go. More

by zmcbroom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your awesome feedback! We're glad to hear you had the best service and sales experience with us at Serra Chevrolet Buick GMC Cadillac. It's great that your truck was in stock and ready. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

August 27, 2025

Happy I made the trip to pick up my new and favorite toy, to my collection! Thank you for the new addition! More

by raney1116
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your wonderful review, Raney! It's great to hear that you're happy with your new toy and an addition to your collection. We appreciate your business and look forward to seeing you again at Serra Chevrolet Buick GMC Cadillac! Enjoy your new ride! Sincerely, Your Friends at Serra Jackson

August 27, 2025

Joe Rice is an absolute please to work with, his customer service it second to none! More

by ewisher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience working with Joe. His commitment to exceptional customer service is truly appreciated. We look forward to welcoming you back to Serra Chevrolet Buick GMC Cadillac in the future! Sincerely, Your Friends at Serra Jackson

August 22, 2025

Excellent service. Easy to deal with. Aren’t overly pushy like most dealerships. Highly recommend Mr. Bryan Borders. More

by matthew_wilbanks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you, Matthew! We appreciate your feedback about our service and are glad to hear you had a great experience with Bryan. Your recommendation means a lot to us. We look forward to seeing you again at Serra Chevrolet Buick GMC Cadillac. Sincerely, Your Friends at Serra Jackson

August 18, 2025

Kia in Jackson TN went above and beyond. Jessie in the service department was the best. More

by kristihart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Service Department
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Aug 18, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback, Kristi! We appreciate your experience with our service department. If you have any further concerns or wish to discuss your visit, feel free to reach out to us. We look forward to serving you again! Sincerely, Your Friends at Serra Jackson

Aug 18, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback, Kristi! We appreciate your experience with our service department. If you have any further concerns or wish to discuss your visit, feel free to reach out to us. We look forward to serving you again! Sincerely, Your Friends at Serra Jackson

August 18, 2025

It was amazing. Great staff. And affordable prices. Easily to understand everything and everyone in the business. I’d recommend. More

by allisonskelton25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
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Aug 19, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your review, Allison! We’re pleased to hear you had a great experience with our staff and found our prices affordable. Your recommendation means a lot to us. We look forward to seeing you again at Serra Chevrolet Buick GMC Cadillac. Sincerely, Your Friends at Serra Jackson

August 16, 2025

Service was completed on time and staff was friendly and facility was very nice. Will use them again. More

by jarcher4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback! It's great to hear that your service experience was timely and that our staff made a positive impression. We look forward to welcoming you back at Serra Chevrolet Buick GMC Cadillac in the future! Sincerely, Your Friends at Serra Jackson

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