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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

4.7
359 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 359 reviews

February 16, 2025

Service is top notch and fast! !! Everyone at KIA is great. Cant beat the quality!! More

by meckspn07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
February 15, 2025

The dealer was able to work a wiper linkage repair into their schedule and fix the car with 3 hrs. I was surprised oF the speed they were able to do this More

by scorson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

Excellent service. Kelton is great to work with very pleased with dealership thank you for helping us More

by dunn.marilynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelton
Feb 14, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your kind words, Marilynn! We're thrilled to hear that you had an excellent experience with Serra Chevrolet Buick GMC Cadillac and that Kelton was able to assist you. Your satisfaction is our priority, and we truly appreciate your feedback. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

February 14, 2025

Very professional team and we were pleased with the service and promptness of the teM More

by lisahall5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Lisa! We're delighted to hear that you found our team at Serra Chevrolet Buick GMC Cadillac to be professional and that you were pleased with our service and promptness. We truly appreciate your feedback and look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

February 14, 2025

When you are shopping for a new vehicle, and not quite sure what you are looking for it's good to have someone listen to you...add it all up and point you in the right direction. That's what I got from Se More

by rad4utt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyn Byrum, Mark Talkington, Darlene Patrick
February 12, 2025

Great dealership very friendly staff quick service will definitely go there for my next new kia More

by Gators06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy
Feb 12, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Serra Chevrolet Buick GMC Cadillac with our friendly staff and quick service. We look forward to helping you with your next new Kia. Please don't hesitate to reach out anytime! Sincerely, Your Friends at Serra Jackson

February 10, 2025

Bryan Borders gave great service! We were in and out very quickly. Thank you again! More

by sadler_katherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Katherine! We're thrilled to hear that Bryan provided you with great service and that your experience was quick and efficient. We appreciate your feedback and look forward to seeing you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

February 08, 2025

Good service, good seating area with a TV, popcorn and coffee as we waited for service on my car. No complaints here! More

by cristina51088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Cristina! We're delighted to hear that you enjoyed our seating area and the amenities while waiting for service on your car. At Serra Chevrolet Buick GMC Cadillac, we strive to create a comfortable experience for our customers. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

February 08, 2025

Brian Russell was amazing and very helpful! ! We had no intentions of buying a car but left with a BEAUTIFUL 2023 Lexus RX 350 More

by walkerlkr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your kind words, Walker! We're thrilled to hear that Brian was able to assist you and that you left Serra Chevrolet Buick GMC Cadillac with the vehicle that fits your needs. We appreciate your spontaneous decision to make a purchase and hope you enjoy your new vehicle. If you have any questions or need further assistance, don't hesitate to reach out. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

February 07, 2025

Call Wayne quick and responsive to customers needs even when we have to change our schedule appointments. I work well with us. Great job. More

by garybryant59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie
Feb 10, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Gary! We're thrilled to hear that Wayne was quick and responsive to your needs, even with schedule changes. At Serra Chevrolet Buick GMC Cadillac, we always strive to provide the best service for our customers. We appreciate your feedback and look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

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