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Serra Chevrolet - Cadillac - Buick - GMC
Jackson, TN
458 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 AM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 458 reviews
October 11, 2025
this was my 1st experience ever with the service department. i was impressed with how well they took care of me, and answered all of my questions department. i was impressed with how well they took care of me, and answered all of my questions More
by heatherb0612
Verified CustomerEmployees Worked With
October 10, 2025
Great team, everyone was very friendly, I met an employee named Landon who was extremely helpful and helped me schedule my timing for pickup. named Landon who was extremely helpful and helped me schedule my timing for pickup. More
by bduncan10
October 10, 2025
Quick friendly and fast service and Very informative about issues before performing any services as well as any other issues they might find about issues before performing any services as well as any other issues they might find More
by RossN17
October 09, 2025
Got Mr right in and took care of everything very polite and was smiling when I left and was smiling when I left More
by msjr70
Employees Worked With
October 06, 2025
They made sure they checked everything and told me things I needed .i didn’tt have to wait very long for my car to be service at all . Very friendly atmosphere I needed .i didn’tt have to wait very long for my car to be service at all . Very friendly atmosphere More
by gmiller5209
Employees Worked With
Can’t remember
October 04, 2025
Dealer has gone beyond the call of duty and has will definitely recommend family and friends to purchase their next vehicle there! definitely recommend family and friends to purchase their next vehicle there! More
by ahil870
October 03, 2025
The beverage machine should be replaced with Pepsi or Coke in the waiting lobby. The stuff there now is really bad, and VERY salty. Also, other dealers offer a free quick car wash with the oil change, Coke in the waiting lobby. The stuff there now is really bad, and VERY salty. Also, other dealers offer a free quick car wash with the oil change, etc., that would have been nice. More
by dresdener
Employees Worked With
October 03, 2025
The service I received is always top notch; they pay attention to every detail and keep me updated with everything I need to know. attention to every detail and keep me updated with everything I need to know. More
by tracyjofoster
Employees Worked With
September 25, 2025
Fast and easy first servicing. All together it was a stress free process. No complaints All together it was a stress free process. No complaints More
by ashleyb141
Employees Worked With
September 25, 2025
Friendly service, explained Everything they did. Waiting room was nice and had coffee and snacks Waiting room was nice and had coffee and snacks More
by bkeefer0
Employees Worked With
