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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
395 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 395 reviews

April 26, 2025

The young man at the service desk was very courteous. My car was serviced very quickly. More

by bperry9419
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We’re thrilled to hear that our team at Serra Chevrolet Buick GMC Cadillac provided courteous service and that your car was serviced quickly. We appreciate your feedback and look forward to seeing you again for your next visit! Sincerely, Your Friends at Serra Jackson

April 26, 2025

A quick, easy, painless process. Was kept up to date on findings throughout the day so there were no surprises. More

by sdkelly1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Serra Chevrolet Buick GMC Cadillac was quick, easy, and painless. Keeping our customers informed is our priority, and we're glad that you felt supported throughout the process. We appreciate your feedback and hope to see you again soon! Sincerely, Your Friends at Serra Jackson

April 24, 2025

Very polite and got the job done in the time frame promised Nice dealership and very clean More

by osbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince
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Apr 24, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with us at Serra Chevrolet Buick GMC Cadillac. Our team takes pride in providing excellent service and maintaining a clean environment. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

April 21, 2025

They were very attentive, and very nice. They explained everything in detail and very helpful. More

by mary.osborn32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team at Serra Chevrolet Buick GMC Cadillac attentive and helpful. We strive to provide detailed explanations to ensure our customers feel supported throughout their experience. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

April 20, 2025

very responsive. Nice and professional. I highly recommend Serra. They answered all my questions and went beyond. More

by yanezmp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found us responsive, professional, and that we exceeded your expectations. Your recommendation means a lot to us at Serra Chevrolet Buick GMC Cadillac. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

April 19, 2025

I brought my car at this dealership. This is the main reason I continue to take my car to Serra for service. Sometimes its good serve and sometimes not. This time was average. More

by Lola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us, Lola. We appreciate your loyalty to Serra Chevrolet Buick GMC Cadillac for your service needs. It's our goal to provide consistent and excellent service, and we understand that experiences can vary. Your feedback is valuable, and we encourage you to reach out to us directly so we can address any concerns you may have. We look forward to serving you better in the future! Sincerely, Your Friends at Serra Jackson

April 14, 2025

They are courteous. Thankful for the professionalism they showed. They did exactly what they said they would do . More

by linebro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Apr 15, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We sincerely appreciate your feedback about the courteous service and professionalism you experienced at Serra Chevrolet Buick GMC Cadillac. It’s our goal to deliver on our promises, and we’re thrilled to hear that we met your expectations. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

April 14, 2025

Vince Osborne made everything easy and found exactly what I was looking for. I would definitely recommend him to anyone buying a car or truck. More

by Paul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that Vince made your experience easy and found the perfect vehicle for you. Your recommendation means a lot to us at Serra Chevrolet Buick GMC Cadillac. We hope to see you again for your next car or truck purchase! Sincerely, Your Friends at Serra Jackson

April 14, 2025

All the sales staff at the used car area were very professional and welcoming. Our guy, Greg Morris was fantastic. He showed us SUV's that matched our requirements within our budget. We love the Tell More

by dogdeman1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience at Serra Chevrolet Buick GMC Cadillac, especially with Greg. It's great to know you found the perfect Telluride that fits your budget and needs. We appreciate your recommendation and look forward to assisting you and your friends in the future! Enjoy your new SUV! Sincerely, Your Friends at Serra Jackson

April 13, 2025

Easy to make an appointment, very helpful and answered all questions. Date shown when next oil change due. More

by dellayarbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback, Dell! We're glad that your appointment was easy to make and that our team was helpful in answering all your questions. At Serra Chevrolet Buick GMC Cadillac, we strive to provide excellent service, and we appreciate your feedback. We look forward to assisting you again! Sincerely, Your Friends at Serra Jackson

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