Serpentini Chevrolet of Tallmadge

Very easy Jim helped us get the process started while we were out of town to purchase a new car. When we went to purchase it, it was a quick easy process. He Jim helped us get the process started while we were out of town to purchase a new car. When we went to purchase it, it was a quick easy process. He answered many questions and was very patient! More

2nd time purchasing used from here This is the 2nd used car I've purchased from the Tallmadge Serpentini. The first time I bought from here was 12 years ago and both experiences I've h This is the 2nd used car I've purchased from the Tallmadge Serpentini. The first time I bought from here was 12 years ago and both experiences I've had were positive. I'm extremely happy with our 2nd purchase and the terms of our financing, especially considering we have TERRIBLE credit right now and no one wanted to help us, even with cash down. The local Buy-Here-Pay-Heres were pitching ridiculous terms with less-than-acceptable-cars. Serpentini has excellent prices and helped us get into a nice car with financing for the payment we needed and with the cash we had to put down. Our Salesman Jim Lucas was honest and upfront with us and he was not pushy at all. Jim was also even a little flexible with our down payment, since the price on the vehicle dropped a few hundred dollars throughout the week. Jim is not your average car Salesman. We took several days to compare options and since I worked all week, Jim and I communicated via email, which is my preferred method anyway. We made an appt to come in when we decided on a car and the car was ready for us when we got there, along with all the paperwork for the sale. This car-buying experience was extremely efficient and enjoyable. Jim is 100% genuine and I will refer all of my family and friends to him when they are ready to buy a car. Next time we buy another care, I hope that I can work with Jim and Serpentini again. Thanks!! Erica F. More

Great Experience! I drove all the way down to OHIO from NORTH DAKOTA not really knowing what to expect but when we showed up, the salesman (Chris Davis) was already wa I drove all the way down to OHIO from NORTH DAKOTA not really knowing what to expect but when we showed up, the salesman (Chris Davis) was already waiting. I dealt with another sales person prior to arrival but ended up working with Chris because that sale person wasn't working that day. He was kind enough to show me and my fiance the car, and even had it cleaned before we arrived. The dealership was also closing at 6pm but he stayed over until everything was worked-out accurately at the finance office. The finance manager was very honest with me so no problems there. If I had to do it again, I will give myself a three day trip instead of two but will definitely go down there again. I will give this transaction an A+. More

Wonderful I am giving a top notch review its the best experience I have ever had in buying a vehicle. Jim Lucas was so helpful in my time of need and all the s I am giving a top notch review its the best experience I have ever had in buying a vehicle. Jim Lucas was so helpful in my time of need and all the staff really worked hard to get me in a new vehicle when I thought I had no hope !!! More

It went quick and he really wanted to help me. I had to make a move over 500 miles away. So I needed a car right away so I can comeback and forth. Because my children and grandchildren are still he I had to make a move over 500 miles away. So I needed a car right away so I can comeback and forth. Because my children and grandchildren are still here in Ohio. This is my 3rd car bought from this dealership. Every experience has been great. And I will be back. More

Awesome, helpful, efficient! They were super helpful in making my purchase. They were efficient in allowing me to get to a car, test drive, and see what I liked. Jim helped me fig They were super helpful in making my purchase. They were efficient in allowing me to get to a car, test drive, and see what I liked. Jim helped me figure out what I liked best about the different cars and understand what car/equipment was the best fit for me. He explained all of the various features and things to consider, but let me decide what I needed. Ryan as well was super helpful in answering any questions and even had my car delivered to me while I was gone since it was coming from a different lot. They were timely, helpful, and very friendly. I think it was a very good first-car purchasing experience and I'd recommend everyone go there! More

Makes you feel special! They did a wonderful job of making my purchase a pleasure! I was wearing dirty work clothes yet was treated as i walked in with a tuxedo. Very friendl They did a wonderful job of making my purchase a pleasure! I was wearing dirty work clothes yet was treated as i walked in with a tuxedo. Very friendly and not pushy. I drove from Pittsburgh and will do again for my next purchase. More

Purchase of 2017 Traverse Jim helped us find the perfect car, actually two. My favorite color with all the options I'd requested. Everyone in the dealership was very helpful Jim helped us find the perfect car, actually two. My favorite color with all the options I'd requested. Everyone in the dealership was very helpful and considerate. Jim explained all the features in detail and helped link my IPhone with my Traverse. I highly recommend you purchase your next vehicle from Serpentini and Jim Lucas. More

Very pleased! Was very pleased with the service! Very welcoming and was very helpful. Chris was willing to do what needed to be done! Sold two vehicles that day! Th Was very pleased with the service! Very welcoming and was very helpful. Chris was willing to do what needed to be done! Sold two vehicles that day! Thank you for everything you did! More