Serpentini Chevrolet of Tallmadge

Excellent service and very honest I am a vice president for a corporation and I have a company vehicle This is my 2nd visit for service issues I did not purchase my vehicle from Ser I am a vice president for a corporation and I have a company vehicle This is my 2nd visit for service issues I did not purchase my vehicle from Serp . I Went into have my check engine light checked on and a tire looked at and to see if my brakes needed changed . I told them I would need the vehicle back within 2 hours and Serp had it done in a hour and half. Normally a dealership would find all kinds of things that needed to be changed on a vehicle that has a 160,000 miles on it and try to rack up a big service bills, I've had it happen in the past. I would highly recommend this dealership for honesty and integrity . Most of the time companies only receive negative reviews but positive feedback is very important that's why I'm posting this barren watcher competition I want to be an R and B some artist so I did go on by a I would give this company 5 stars . I believe my service Adviser was Wallace Snyder and i give him a 10! Thank you for a very positive experience ! Twice! Bob More

Fantastic Customer Service We have continuously been 'wowed' by the level of care and customer service we have received from the entire team. Most of our interaction has bee We have continuously been 'wowed' by the level of care and customer service we have received from the entire team. Most of our interaction has been with the manager, Garth Grimes, and our salesman, Alan Sipple. Both professionals tailored the sales process to our schedule and timeline. As self-employed business owners, we can't tell you how much we appreciated this. We never once felt pressured or out-of-the-loop. You'll be taken care of if you decide to take your business here! More

Jim Lucus is an awesome salesman. Jim Lucus made it fun buying a new car. He was very kind and patient. He answered all our questions. He was very knowledgeable on the Trax. We enjoyed Jim Lucus made it fun buying a new car. He was very kind and patient. He answered all our questions. He was very knowledgeable on the Trax. We enjoyed the experience working with him and Serpentini. We would definitely recommend Jim Lucus to all our family and friends when they are buying a new car. More

Went out of his way to help. Great service from phone calls to in person visits. He went out of his way to accommodate my needs and make the search / sale easy Great service from phone calls to in person visits. He went out of his way to accommodate my needs and make the search / sale easy More

Great experience! Mr. Lucas. My salesman, was very professional going over all areas of car to make sure I Was familiar with this high tech vehicle! I appreciated him Mr. Lucas. My salesman, was very professional going over all areas of car to make sure I Was familiar with this high tech vehicle! I appreciated him taking the time of to make me feel Comfortable, and to know all the functions that operates this particular vehicle. More

Perfect buying experience. Jim was great through the whole process. Made it quick and simple. No pressure sale, give me offers on a few cars that matched my budget. Great servic Jim was great through the whole process. Made it quick and simple. No pressure sale, give me offers on a few cars that matched my budget. Great service. More

The go to guy Jim Lucas has sold almost everyone in my family a car and they are always top notch for a great price. I plan on buying all future cars with the help Jim Lucas has sold almost everyone in my family a car and they are always top notch for a great price. I plan on buying all future cars with the help of Jim. More

Review of service My wife and I were very impressed with all the folks that we dealt with in purchasing our new Chevy Impala. Tom, our sales person was very helpful, p My wife and I were very impressed with all the folks that we dealt with in purchasing our new Chevy Impala. Tom, our sales person was very helpful, polite and informative. His courteous service was certainly an encouragement in our purchasing a new car from this particular dealership. Tom was very thorough in explaining all the different features on the car, and how to use them. We were very impressed with his kind, compassionate instructions and assistance. More

They were very patient and gave us our different opyions for cars. Thank you for the friendliness and the good customer service. Good dealership in Tallmagage. and gave us our different opyions for cars. Thank you for the friendliness and the good customer service. Good dealership in Tallmagage. More

2018 Equinox Jim Lucas was a wonderful sales person. He was very knowledgeable and patient with us. He made the car buying process quick and easy. Randy Roberts wa Jim Lucas was a wonderful sales person. He was very knowledgeable and patient with us. He made the car buying process quick and easy. Randy Roberts was ready with all of my paperwork and answered all the questions I had. I would definitely recommend Jim to anyone looking for a new car. More