Serpentini Chevrolet of Tallmadge

Saw car on line. Called to make sure it was in stock. Wife test drove car and brought it home for me to drive since we live near Cleveland. Drove it back and did the deal. Easy, no pressure, price was re Wife test drove car and brought it home for me to drive since we live near Cleveland. Drove it back and did the deal. Easy, no pressure, price was reasonable, vehicle is a "beast" (good thing for a HD pickup truck). Mr. Howard has a great personality and also knew the vehicle. The finance person was also not high pressure but efficient. Vehicle was serviced and ready in short order. We drove over an hour to the dealership so we were serious buyers. The test drive take home option was key. I have done this before at Liberty Ford. It's a good idea. One thing I see as a growing problem is that dealers are using the excellent condition description as opposed to good on all cars for the Bluebook or Clear Choice values which obviously makes the selling price comparison better. This vehicle for example had a cracked plastic cover over the passenger side headlight and a few nicks in the paint in the rear. I saw them and did the deal but this is why I did not rate the price as great. More

It was an excellent buying experience. Larry Sluder was helpful and respectful. NO high sales pressure tactics were used. I experienced fast service too. I visited the dealership twice - once to initial helpful and respectful. NO high sales pressure tactics were used. I experienced fast service too. I visited the dealership twice - once to initially look at the truck, and once to sign papers and drive the truck home. The total time spent at the dealership was less than an hour and a half. More

Our overall experience with Daniel was fantastic. An informed, professional, great salesperson. Our experience with Jennifer was somewhat less, not bad, but she talked down to us, was short, and in ge informed, professional, great salesperson. Our experience with Jennifer was somewhat less, not bad, but she talked down to us, was short, and in general, just a bit snooty. She was not as friendly as Daniel and it looked to us that she just liked to see him jump through hoops. Overall, our experience was great and we love our truck. We hope the service department goes as well as our purchase. Pat and Norm Beach More

The staff at Serpentini were wonderful in fitting me in the right car. The service was wonderful. And the financial department was wonderful. I would recommend this dealership to anyone looking for a new c the right car. The service was wonderful. And the financial department was wonderful. I would recommend this dealership to anyone looking for a new car. Thank you Mark Chase and Sherri More

I have bought 2 new cars from Serpitini Chevrolet in the past 6 years. The salesman were very professional and friendly while I test drove and made the decision on what vehicle best suited my needs. The sec past 6 years. The salesman were very professional and friendly while I test drove and made the decision on what vehicle best suited my needs. The second car that I purchased had a small scratch on the passenger side door and the dealership was more than happy to fix it when I purchased the car. I plan on buying me next new vehicle at Serpentini and I recommend this dealership to all my friends!!! More

Jim Lucas demonstrated his expert salesmanship, patience, and cheerfulness toward myself and my spouse. Jim has sold us a Chevrolet in the past. He was a pleasure to work with, and understood the USAA Car and cheerfulness toward myself and my spouse. Jim has sold us a Chevrolet in the past. He was a pleasure to work with, and understood the USAA Car Buying Service process well. Jim went out of his way to visit our home to ensure that our Camaro would fit into our 3rd-car garage. We also feel Larry Sluder made us feel welcome, as he served with Dave in the military. Randy made the financing portion of the process unexpectedly pleasurable. We appreciate Serpentini's relationship with USAA, and would gladly place an order with them again. Mark made us, as slightly nervous customers, feel at ease, as well as the supporting staff. We hope the after-market service experience will be as efficient as the purchasing experience. More

Jim Lucas was very polite and courteous. We leased for the first time a new Cruze and Jim was very informative. We had been talking with Jim for about a month and he was very patient and low pressure. Th the first time a new Cruze and Jim was very informative. We had been talking with Jim for about a month and he was very patient and low pressure. This was the most pleasant experience we have ever had when dealing with a dealership on the purchase of a car. We will definitely deal with this dealership on future purchases and would recommend them. We also have dealt with the service department and they are excellent also. More

I love dealing with Nick. He is so friendly and fun to joke with. We have been there and bought 4 different cars from him. I would highly recommend seeing Nick if you want a car. The finance team is als joke with. We have been there and bought 4 different cars from him. I would highly recommend seeing Nick if you want a car. The finance team is also wonderful. It really makes you feel like family there. Thanks Nick!!! More

Professional, friendly, knowledgable, and efficient. We received a fair appraisal of our trade-in. We will definately consider this dealership for our next vehicle purchase. received a fair appraisal of our trade-in. We will definately consider this dealership for our next vehicle purchase. More

Would not deal with this dealership again. Have had three unpleasant dealings with them. Have dealt with multiple locations and still encounter same unpleasantness. Do not recommend. three unpleasant dealings with them. Have dealt with multiple locations and still encounter same unpleasantness. Do not recommend. More