Serpentini Chevrolet of Tallmadge

Our sales rep went out of his way to find a car for us. He was prompt with call backs. He arranged to get a car from another location. Although an extra key and remote was not provided, he arranged one f He was prompt with call backs. He arranged to get a car from another location. Although an extra key and remote was not provided, he arranged one for us at no cost. Andre in the service department was very helpful with information, especially about the kind of oil to use to prevent violating the warranty. More

Chris was very helpful, he made sure I got the car I wanted. I would definitely recommend him and Serpentini to anyone I know that is looking for a new or used car. wanted. I would definitely recommend him and Serpentini to anyone I know that is looking for a new or used car. More

Jim Lucas was very good to work with. We had seen a car on line that we were interested in. The car had been sold but Jim checked to see if there were any other cars that fit our budget and amazingly the c on line that we were interested in. The car had been sold but Jim checked to see if there were any other cars that fit our budget and amazingly the car we were interested in became available. Jim was very nice and pleasant to work with and went did his best to take care of us. More

Mr. Lucas was very professional from the first day that I inquired about getting a new vehicle. He was also very friendly to our family. He gave us great information about several vehicles and helped us mak inquired about getting a new vehicle. He was also very friendly to our family. He gave us great information about several vehicles and helped us make a great choice! Although I do not know the names of the rest of the team, everyone was great! Just ask for Jim Lucas! More

I heard about Serpentini Chevrolet through a website. I plugged in what I was looking for and the options I wanted. Jim Lucas called me and talked to me about the vehicle in question and told me about the plugged in what I was looking for and the options I wanted. Jim Lucas called me and talked to me about the vehicle in question and told me about the vehicles they had and what options that were with each. He told me everything including pricing on vehicles and payments of each. I went to the dealership with my wife and we were treated exceptionally well and were given a great deal on the vehicle. Jim's product knowledge is excellent and his courteousness to both my wife and I was exemplory. I will choose Serpentini Chevrolet as my dealership in the future for other vehicle purchases. More

This is the second car we have purchased new from Serpentini. We have an Equinox- purchased a year ago- and a new Chevy Cruze purchased last month. Both times we were impressed by the courteous servi Serpentini. We have an Equinox- purchased a year ago- and a new Chevy Cruze purchased last month. Both times we were impressed by the courteous service and attempts to make us feel comfortable about our purchase. I asked a lot of questions about my Cruze and all were answered. My husband and I never go to look at cars until we are serious about buying. Serpentini always took us seriously and some of the other dealerships did not. That is why we would definitely go back when we are in the market for another car. More

I was looking online for a used Impala.I seen the one i wanted so i called and i got Jim Lucas i told him everything up front and what i was looking to get.knowing i did not have the best credit he was abl wanted so i called and i got Jim Lucas i told him everything up front and what i was looking to get.knowing i did not have the best credit he was able to get me into a very nice 2007 Impala LT sunroof/remote starter,low miles very nice unit. More

This was the best experience at a dealership I have ever had. I am a single woman and have been pressured to purchase at other dealerships, but not this one. The Sales Professional who worked with me, TERES had. I am a single woman and have been pressured to purchase at other dealerships, but not this one. The Sales Professional who worked with me, TERESA PALMER, made this a very easy and pleasant transaction. I recommend her to other single women shopping for a vehicle. The entire staff at Serpentini is very courteous.friendly and go out of their way for the customer. More

I was very much treated (second class) when they discovered that I did not have the perfect credit rating and my trade in had negative equity. I was told they would see what they could do and that I discovered that I did not have the perfect credit rating and my trade in had negative equity. I was told they would see what they could do and that I would receive a call. Needless to say...I never received a call back and did not even get a return call after making an effort to contact the salesman. I was told by the floor manager that he did not know anything about my situation and he would have someone call me back. (no call)... I hope that Bob Serpentini reads this and is made aware that his sales people are not living up to the promises made by him in his T.V. and radio comercials. More

Found the vechile on line, called to make sure that it was still on the lot which it was. They washed it. Took it for a test drive. Sat down and started the paperwork immediately. No hassle with the pri was still on the lot which it was. They washed it. Took it for a test drive. Sat down and started the paperwork immediately. No hassle with the price we took in. Very friendly dealership. Would recommend this to our friends. More