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Serpentini Chevrolet of Tallmadge

Tallmadge, OH

4.1
380 Reviews

140 West Avenue

Tallmadge, OH

44278

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Showing 380 reviews

January 25, 2012

Saw car on line. Called to make sure it was in stock. Wife test drove car and brought it home for me to drive since we live near Cleveland. Drove it back and did the deal. Easy, no pressure, price was re More

by dndkish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Howard
January 15, 2012

It was an excellent buying experience. Larry Sluder was helpful and respectful. NO high sales pressure tactics were used. I experienced fast service too. I visited the dealership twice - once to initial More

by jdh1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Sluder
January 06, 2012

Our overall experience with Daniel was fantastic. An informed, professional, great salesperson. Our experience with Jennifer was somewhat less, not bad, but she talked down to us, was short, and in ge More

by pbeach7907
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Swartz, Jennifer Hikade, Daniel Swartz
January 04, 2012

The staff at Serpentini were wonderful in fitting me in the right car. The service was wonderful. And the financial department was wonderful. I would recommend this dealership to anyone looking for a new c More

by SherriSmelko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Chase,, Mark Chase, Daniel Swartz
December 28, 2011

I have bought 2 new cars from Serpitini Chevrolet in the past 6 years. The salesman were very professional and friendly while I test drove and made the decision on what vehicle best suited my needs. The sec More

by Austin06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Chase, Nick Apicella, Mark Chase, Nick Apicella
December 28, 2011

Jim Lucas demonstrated his expert salesmanship, patience, and cheerfulness toward myself and my spouse. Jim has sold us a Chevrolet in the past. He was a pleasure to work with, and understood the USAA Car More

by ddeckard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Lucas, Randy (Finance), Larry Sluder, Mark Chase, Jim Lucas, Randy Roberts
December 26, 2011

Jim Lucas was very polite and courteous. We leased for the first time a new Cruze and Jim was very informative. We had been talking with Jim for about a month and he was very patient and low pressure. Th More

by skrayeski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Lucas, Jim Lucas
December 21, 2011

I love dealing with Nick. He is so friendly and fun to joke with. We have been there and bought 4 different cars from him. I would highly recommend seeing Nick if you want a car. The finance team is als More

by kkepple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Apicella, Nick Apicella
December 21, 2011

Professional, friendly, knowledgable, and efficient. We received a fair appraisal of our trade-in. We will definately consider this dealership for our next vehicle purchase. More

by chevydale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer, Jim Lucas
December 18, 2011

Would not deal with this dealership again. Have had three unpleasant dealings with them. Have dealt with multiple locations and still encounter same unpleasantness. Do not recommend. More

by Dgilbert70
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Internet
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