Serpentini Chevrolet of Tallmadge

Jim Lucas demonstrated his expert salesmanship, patience, and cheerfulness toward myself and my spouse. Jim has sold us a Chevrolet in the past. He was a pleasure to work with, and understood the USAA Car and cheerfulness toward myself and my spouse. Jim has sold us a Chevrolet in the past. He was a pleasure to work with, and understood the USAA Car Buying Service process well. Jim went out of his way to visit our home to ensure that our Camaro would fit into our 3rd-car garage. We also feel Larry Sluder made us feel welcome, as he served with Dave in the military. Randy made the financing portion of the process unexpectedly pleasurable. We appreciate Serpentini's relationship with USAA, and would gladly place an order with them again. Mark made us, as slightly nervous customers, feel at ease, as well as the supporting staff. We hope the after-market service experience will be as efficient as the purchasing experience. More

I have bought 2 new cars from Serpitini Chevrolet in the past 6 years. The salesman were very professional and friendly while I test drove and made the decision on what vehicle best suited my needs. The sec past 6 years. The salesman were very professional and friendly while I test drove and made the decision on what vehicle best suited my needs. The second car that I purchased had a small scratch on the passenger side door and the dealership was more than happy to fix it when I purchased the car. I plan on buying me next new vehicle at Serpentini and I recommend this dealership to all my friends!!! More

Jim Lucas was very polite and courteous. We leased for the first time a new Cruze and Jim was very informative. We had been talking with Jim for about a month and he was very patient and low pressure. Th the first time a new Cruze and Jim was very informative. We had been talking with Jim for about a month and he was very patient and low pressure. This was the most pleasant experience we have ever had when dealing with a dealership on the purchase of a car. We will definitely deal with this dealership on future purchases and would recommend them. We also have dealt with the service department and they are excellent also. More

I love dealing with Nick. He is so friendly and fun to joke with. We have been there and bought 4 different cars from him. I would highly recommend seeing Nick if you want a car. The finance team is als joke with. We have been there and bought 4 different cars from him. I would highly recommend seeing Nick if you want a car. The finance team is also wonderful. It really makes you feel like family there. Thanks Nick!!! More

Professional, friendly, knowledgable, and efficient. We received a fair appraisal of our trade-in. We will definately consider this dealership for our next vehicle purchase. received a fair appraisal of our trade-in. We will definately consider this dealership for our next vehicle purchase. More

Would not deal with this dealership again. Have had three unpleasant dealings with them. Have dealt with multiple locations and still encounter same unpleasantness. Do not recommend. three unpleasant dealings with them. Have dealt with multiple locations and still encounter same unpleasantness. Do not recommend. More

i was in a accident and recked the rear end of my 2001 dodge neon a friend told me to go to serpentini chevy to get it fixed i was hesitant at first but in the end im glad i did the body shop did an outs dodge neon a friend told me to go to serpentini chevy to get it fixed i was hesitant at first but in the end im glad i did the body shop did an outstanding job the price was very reasonable and the quality was out of this world they answered every question i had and kept me in the loop with status up dates but when i went to pick up my car i expected just the rear end to be fixed but to my surprise when i got in my car it looked brand new they took the time to detail the inside of my car witch any one with kids know that can be a real chore it totaly took my breath away wow what a great job this company did i would recomend to all my friends and family to go to serpentini chevy for all their vehicle needs More

JIM WAS EXCELLENT I FELT GREAT CUSTOMER SERVICE. HE DID EVERYTHING N BEYOND EVERYTHING TO FIND ME A CAR AND GET ME APPROVED. THIS WAS A GREAT EXPERIENCE FOR ME AND I WILL RECOMMEND THIS DEALERSHIP AND JIM EVERYTHING N BEYOND EVERYTHING TO FIND ME A CAR AND GET ME APPROVED. THIS WAS A GREAT EXPERIENCE FOR ME AND I WILL RECOMMEND THIS DEALERSHIP AND JIM TO MY FRIENDS AND FAMILY. THANKS JIM FOR YOUR TIME AND EVERYTHING YOU HAVE DONE FOR ME. :) More

Our over all experience was good. Our sales rep. was very courteous and made us feel comfortable. The financial person was very courteous. We had several issues with the vehicle after we took it home. very courteous and made us feel comfortable. The financial person was very courteous. We had several issues with the vehicle after we took it home. The front floor mats were missing. I asked the sales rep. about replacing them. He has not gotten back to me yet. I also do not believe the oil was changed prior to me taking delivery of the car. The sales rep. says it was, but in looking at the oil it looks dirty to me. Also the car had not been detailed. Most preowned vehicles I have purchase have been detailed. The car had been cleaned, but not detailed. The under floor storage compmartments were dirty. Over all we had a good experience other than the aforementioned. More

Chris went out of his way to help me. He listened to to what I wanted and found the car that I needed. Thank God for him as he made my buying a car a wonderful experience. what I wanted and found the car that I needed. Thank God for him as he made my buying a car a wonderful experience. More