Serpentini Chevrolet of Tallmadge

Customer service was great this was my first tme buying a car from serpentini the saleman Rick Howard was outstanding I will come back and by my next car from him . Thank you for the great service and also car from serpentini the saleman Rick Howard was outstanding I will come back and by my next car from him . Thank you for the great service and also the help of try to talk my wife into a corvette deal your the man More

Customer service exceeded my expectations. The friendly atmosphere was very inviting. This is my third vehicle purchased from Serpentini in Tallmadge and once again I am completely happy with the service, atmosphere was very inviting. This is my third vehicle purchased from Serpentini in Tallmadge and once again I am completely happy with the service, the vehicle, the Sales team and the positive attitudes. Nick is truly a pleasure to work with and very helpful and knowledgeable. His patience was extremely important along with receiving undivided attention. Being in Sales myself, I know that people buy from people they trust. Trust is the foundation of every aspect of life. Thank you for great service (with a smile) and making my car buying experience one that I can gladly tell others about. More

I came in after hours on a Tuesday looking to buy a new care thinking they closed at 9pm. Josh and company had no issues with staying open 2 hours past closing helping me out. I noticed a tiny scratch on t care thinking they closed at 9pm. Josh and company had no issues with staying open 2 hours past closing helping me out. I noticed a tiny scratch on the vehicles that I was going to buy and without even asking when I came up to purchase it the next day, they had switched it out for one that was in mint condition after stating that this was an issue. Great customer service and I love driving in my new Cruze. More

I just took delivery of a new Silverado. The purchase was initiated online. Jim was very responive with all of my emails, inquiries, and questions. The truck had to be factory ordered and we were under dead initiated online. Jim was very responive with all of my emails, inquiries, and questions. The truck had to be factory ordered and we were under deadlines for certain incentives, etc. Jim promised a lot and delivered in every respect. I would definately purchase from him again. More

Bill was the best salesman that my wife and I have ever Bill was the best salesman that my wife and I have ever dealt with. After shopping online for 4 months we knew what we wanted and Bill was the only Bill was the best salesman that my wife and I have ever dealt with. After shopping online for 4 months we knew what we wanted and Bill was the only salesman to listen to what we wanted. There was NO buying pressure at all. I found the truck online at there dealership in Talmage and Bill held the truck for us until we had time to go test drive the truck. Other dealerships around us in lake county wanted us to buy more than we wanted in a truck and did not want to budge on there price. One call to Bill and he quoted me a lower price then anyother dealer I looked at. Bill did make our buying experience wonderful and painless. Randy the finance manager was awsome he found us the best loan and did not pressure us into buying the extended warrenty or that clear coat protection. Our experience with the whole purchas was wonderful. More

Best dealer ship ever drove 3 hours from pa to buy from them and look forward to doing business with them again.Chris Byler is the man to get it done straight up front no BS GREAT GREAT GUY TO DEAL WITH CH them and look forward to doing business with them again.Chris Byler is the man to get it done straight up front no BS GREAT GREAT GUY TO DEAL WITH CHRIS IF YOUR READING THIS THANKS AGAIN MY MAN WE ARE VERY'VERY PLEASED THANKS More

Have dealt with Serpentini many times. Fellows is probably the straightest shooting and most knowledgable salesperson I have ever dealt with. I have never had such a positive, in and out, no nonsense probably the straightest shooting and most knowledgable salesperson I have ever dealt with. I have never had such a positive, in and out, no nonsense car buying experience. For this reason alone I will buy again from both the dealer and Bill Fellows More

Wonderful experience!!!! After visiting 2 dealerships Wonderful experience!!!! After visiting 2 dealerships (Progressive Chevy and Fred Martin Nissan) and leaving in tears from both of them, I was very h Wonderful experience!!!! After visiting 2 dealerships (Progressive Chevy and Fred Martin Nissan) and leaving in tears from both of them, I was very hesitant about buying a used car from a dealership. I was referred to Serpintini from a friend and I am so happy I decided not to give up out of fear from being bullied to buy on the spot. I went into Serpintini and I talked to Dan and Justin. They listened to what I wanted and how much I wanted to pay. They respected me as a customer and did not try to sell me a bunch of stuff I didn't need. They let me drive the car that I went into see and gave me absolutly NO pressure! It felt very nice to be a woman and go to a car dealership where I felt 100% comfortable. I fell in love with the car! It was immaculate! The car was in better condition and was priced better than any other dealer also. They worked with me to get me the best price and payments! The price, service and respect that I recieved from the staff at Serpentini blew the other guys out of the water! I would recommend Serpintini to ANYONE who is looking to buy a vehicle. Thank you! More

I am a first time buyer from a BIG car dealership. I was hesitant to go but ounce I got connected with the sales man Mark Chase he made my car buying experience GREAT!! I have not so good credit and no co-s hesitant to go but ounce I got connected with the sales man Mark Chase he made my car buying experience GREAT!! I have not so good credit and no co-sighner. This is the guy that made it happen. The next day I was driving my new Dodge Durango home. I would reccomend Mark the sales man to any one who wanted to be treated like a person and not just a number. My husband laughed at me because it was something that looked like it was from a movie, right before I was getting into my new car I was hugging the Two Salesmen. The other sales man that was very efficiant and prompt with helping Mark out was Dan. Two great guys and I couldnt imagine having such a wonderful car buying expierence with out them. Thanks Mark and Dan!!! You made it happen!! More

I filled out a contact questionaire and a financing information form on their website. I had thought that they could contact me about questions that I had on financing my car purchase. I recieved three information form on their website. I had thought that they could contact me about questions that I had on financing my car purchase. I recieved three e-mail responses but no phone contact. After my initial negative reaction to the missing personal follow-up, I was contacted by Monica Bailey who apologized for the delay in response and went the extra mile to put me in contact with the right people. Mark Chase called me personally to answer my questions and discuss my finance options. Both of them were very helpful. Although I have not found the perfect vehicle to purchase yet, we are working together to locate one within their dealer network. With the new developments since my first encounter, I would recommend Serpentini Chevrolet in Tallmadge to my friends and co-workers. More