Serpentini Chevrolet of Tallmadge

Great helpfull employes. The staff I mean all of them terrific. Daniel was caring and good at his job. All had great smiles for us. Greeted us as soon as we drove up. Justin did not talk down to us. Dani terrific. Daniel was caring and good at his job. All had great smiles for us. Greeted us as soon as we drove up. Justin did not talk down to us. Daniel went out of his way to help us. I would recommend him and the Dealership to all. Thanks again. When we bring auto back for service will let you know about the service. More

I was told about Serpentini by a friend who had purchased three new cars from this dealer in 2011 and was very satisfied with how he was treated. I had a 2004 truck that I had purchased new. I had been to a three new cars from this dealer in 2011 and was very satisfied with how he was treated. I had a 2004 truck that I had purchased new. I had been to a lot of local dealers and was looking at 2009 and 2010 trucks. I had a number in my head that I wanted for my truck and how much I was willing to pay for the new truck. No one was able to get me where I wanted to be. I was put in touch with Jim and he not only made it happen but he put me in a loaded 2012 brand new truck with 20 inch chrome wheels and lots of bling for less than other dealers wanted for a work truck and I was in and out in less than 2 hours. I will with out a doubt buy all the rest of my cars from Jim and Serpentini. Of all the car pucheses I have made this was the best with out a doubt. More

Chris didn't pressure me for "the sale". He understood that I am a single woman who needed a car. He let me take the car to my mechanic and told me to take my time. I will deal with Serpentin understood that I am a single woman who needed a car. He let me take the car to my mechanic and told me to take my time. I will deal with Serpentini from now on. More

I first Came to Serpentini becasue I got a service coupon book in the mail and was shopping to get brakes on my Saab 9-3 and Kevin in Service came up with a very fair price for the repair and was done very e book in the mail and was shopping to get brakes on my Saab 9-3 and Kevin in Service came up with a very fair price for the repair and was done very efficiently. So I was looking to replace my other Saab 9-5 if I got a fair price for it. I came to Serpentini and I got a fair price for my trade and Jim was able to get the Malibu I wanted to the lot for me to test drive. By doing that my wife liked the car and the deal was done. I will keep coming here for service and for future purchases as long as everything is done as well as its been so far even though its not the closest dealership to my home or work, worth the drive. More

Well I like the car we purchased. 2010 g6. But after taking it home and really looking at. Im not very happy with some things with the car. First the car needed aligned. Pulled to the right. After l taking it home and really looking at. Im not very happy with some things with the car. First the car needed aligned. Pulled to the right. After looking at the front. Some one put a used tire on the passenger front. The tire is dry rotted. Also the passenger side has been painted. So it must have been in a accident at some point. I would like to see the car fax which I was not offered. The third brake light has a problem it stays on. You have to hit the trunk to get it to go off. The front rotors where warped. Brakes pads bad. The battery cover under the hood is broken. The spare tire mount is gone. So you hit a bump and it rattles. The passenger lower piece under the door some of the mounts are missing so its loose. The cup holder rubber is missing. The passenger air vent is broken. I guess next time I buy a used car Ill check it out better. Plus the rear brakes needs replaced. It has a 3 month 3000 mile warrant, dont know if some of these things would be covered. That is a good question. I got burnt by ganley ford last fall on a f150. I didnt think I would get burnt by another dealer. Especially a gm dealer. More

Great dealership, they went out of their way to find the right car for us. They even brought in the same model car but with a different color from one of their other dealerships. I am glad they did, the col right car for us. They even brought in the same model car but with a different color from one of their other dealerships. I am glad they did, the color was not what I expected it to be, so we ended up with the car we first decided on. Nick was very helpful, easy to deal with. with a good sense of humor. Thanks for a great experience, I will recommend this dealership to all of my friends. Dave and Monika More

We bought a used impala the process was ok, but when I asked our sale man if they would come down on the price of the car. Nick said it should not be a problem since we are repeat customers. I asked Nick asked our sale man if they would come down on the price of the car. Nick said it should not be a problem since we are repeat customers. I asked Nick a couple of times if they dropped the price on the car. I got no respond until we sign the paper work and I notice they did not drop the price of the car. Well this show you how they treat there repeat customers. Will I come back to Serpentini Chevrolet in Tallmadge, Ohio to purchase my next Car. I don't know about my son, but for me I will not go back to Serpenetini Chevrolet in Tallmadge to purchase my next car do to the fact how they treat there repeat customers. More

This dealership was 90 miles away from my home, but the price on a used Jeep Grand Cherokee was very attractive. I didn't want to drive that far only to be disappointed with the condition of the vehicle, s price on a used Jeep Grand Cherokee was very attractive. I didn't want to drive that far only to be disappointed with the condition of the vehicle, so I contacted the dealership first and asked about the vehicle. Jim answered all of my questions, and it was definitely worth the drive. The Jeep was priced well below comparably equipped Jeeps of the same model year, and it also had between 10,000 and 15,000 fewer miles than the other Jeeps that we have looked at. We are very happy with our vehicle purchase and the friendly service. I will call Jim when I'm ready to replace my other vehicle. More

Jim was able to get a release statement for us, that the bank neglected to send us when our loan was paid off, over 9 years ago. His expertise allowed us to cut through hours of run around that the bank was bank neglected to send us when our loan was paid off, over 9 years ago. His expertise allowed us to cut through hours of run around that the bank was determined to give us. We appreaciate his help and will be sure to come see Jim, when we are ready for a new car! Customer Service is still alive and well! More