Serpentini Chevrolet of Tallmadge

I was all set to apply for a car loan online, but had a general question before starting. I called the dealership and was fortunate enough to speak with Jim. His friendliness and compassion for my situat general question before starting. I called the dealership and was fortunate enough to speak with Jim. His friendliness and compassion for my situation provided me enough comfort to have him handle the loan application over the phone. Within a few minutes he called back with good news: I was able to get the specific vehicle I wanted at a reasonable price! I live about 45 minutes away, so he was able to save me time and anxiety by handling a lot of the paperwork before I arrived. Everyone we encountered there was welcoming and helpful, but Jim was a class act. Within an hour I drove off in my SUV, and I couldn't be happier! More

Excellent Customer Experience! I first spoke on the phone with Jim as a call-in to inquire about a vehicle. I informed Jim of my interest relative to the type of vehicle, I then informed him, I simply phone with Jim as a call-in to inquire about a vehicle. I informed Jim of my interest relative to the type of vehicle, I then informed him, I simply wanted to come in select the vehicle and was not interested in a sales pitch or a hard sales approach with lots of negotiating over price. Jim said "this will probably be the easy purchase you've ever made", I must say it was very smooth. The process was efficient, the team was friendly, very informative and extremely customer-centric. Reggie More

Daniel Swartz was excellent. I wanted to test drive a new chevy I'm interested in purchasing, and like every other dealer he went with me during the test drive showing me features etc. Unlike every other dea chevy I'm interested in purchasing, and like every other dealer he went with me during the test drive showing me features etc. Unlike every other dealer he then let me back out to drive the car myself. It's difficult to make heads or tails of a test driver when you're worried about the sale individual sitting next to you and the opportunity to drive a little bit without a sales rep there was invaluable. I'm currently a 24 year old male, and while I'm not the reckless type I'm sure my profile has excluded me from a number of lone test drives because I was assumed as such. I appreciate Daniel had the ability see through stereotypes and realize I'm a professional looking to buy a car just like anyone else. More

I had a wonderful experience with Chris Byler. He was very helpful and provided me with great customer service. I got the right SUV for the price I was looking for that fit my budget. I would like to say very helpful and provided me with great customer service. I got the right SUV for the price I was looking for that fit my budget. I would like to say thanks to Chris for all of his wonderful salesmenship and understanding in finding the right SUV for me. More

If you go to Serpentini (which I highly recommend) Ask for Dan Swartz, He was very easy to work with, He got me the car I wanted ,at the price I wanted & the payment I could afford. When we are ready for for Dan Swartz, He was very easy to work with, He got me the car I wanted ,at the price I wanted & the payment I could afford. When we are ready for a new car, I will definitely ask for Dan Swartz. More

My wife and I bought a new vehicle from Dan Swartz. My wife and I wanted specific opitions and color. Dan took his time and did some research with other dealers in a 500 mile radius to help us find the ri wife and I wanted specific opitions and color. Dan took his time and did some research with other dealers in a 500 mile radius to help us find the right vehicle. He did what ever we wanted. Dan was very paitant with us. We changed our minds several times and test drove several vehicles. Dan listened to what we had to say and found us the right vehicle at the right price. Justin Noll the sales manger was also very paitant, he helped out whenever he could to answer all our questions. When I buy another car, it will be from these two men. Thanks again guys. More

This dealership is so friendly! They try very hard to please each customer! Thank you for all your help. I will buy from them again. please each customer! Thank you for all your help. I will buy from them again. More

Bought not one but TWO cars from Dan in one day !!! He is my new "go-to" guy! He really listened to what I needed and wanted in a car and then had 3 options for me within minutes. One was a GREAT fit - and my new "go-to" guy! He really listened to what I needed and wanted in a car and then had 3 options for me within minutes. One was a GREAT fit - and I bought it. The process was long (as expected), but Dan and the other staff made my stay comfortable. SO comfortable, in fact, that I came back later that day with another trade for him to look at. Within an hour, I had a SECOND car ! He did not try to sell me something that I was NOT interested in. I did not feel pressured. I have already recommended him to 3 other people who I know are looking for vehicles. More

When I was looking to purchase a new car, Jim was very helpful. I really loved the fact that he listened to the things that I had to say and was not pushy with my purchase. He made sure that I got what I helpful. I really loved the fact that he listened to the things that I had to say and was not pushy with my purchase. He made sure that I got what I wanted at a price that would work for me. This is by far the best car buying expriecne I have ever had. More

My husband and I needed to purchase a new truck for his lawn care company after his older model crapped out. Jim helped him over the phone after my husband perused the Used selection online and called to lawn care company after his older model crapped out. Jim helped him over the phone after my husband perused the Used selection online and called to see if we could come look at it that day. Jim helped us navigate through financing and other obstacles as we have relatively new credit, but he got it approved and we were able to get our much needed vehicle for my husband's business to continue operating. We were very grateful for his helpfulness. More