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Serpentini Chevrolet of Tallmadge
Tallmadge, OH
380 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 380 reviews
April 20, 2023
HONESTY AND INTEGRITY, it isn't dead after all! !! FAR exceeded my expectations on EVERY level, YOU WILL BE TAKEN CARE OF!!! This dealership actually cares and demonstrated this on levels that I wil !! FAR exceeded my expectations on EVERY level, YOU WILL BE TAKEN CARE OF!!! This dealership actually cares and demonstrated this on levels that I will honestly never forget!!! Nothing makes a woman more nervous than buying a car (especially those of us who know next to nothing about cars), and when I fell in love with an SUV at this dealership, I was cautious and nervous. Bricil put me at ease and guided me through the process with so much kindness and sincerity, I feel like I made a new friend! I felt very secure in my trade-in, a very fair exchange price was offered and the team made sure to get me in the road quickly and in my dream car. But where Serpentini earns my loyalty, and should earn your business, was what transpired after. Without getting into specifics, an issue did arise that any other dealership would have shrugged off or dismissed. John, a manager within the sales department, rose to the occasion. His dedication to my safety and my concerns was unparalleled; honestly I'm still in utter disbelief at how well I was taken care of, what lengths he went for my needs as a customer, and wish I could do more than this review. Please, PLEASE do yourself a favor and buy from Serpentini if you want absolute peace of mind. This car is everything I have ever wanted, and I may have found it at another dealership, but what I would not have found was this incredible dedication to customer satisfaction. You won't, either. Go to Serpentini, look nowhere else, you will NOT regret it! More
by Shannon Cook
Employees Worked With
Bricil Clayton, Jon Kostandaras, Serpentini Chevrolet
January 14, 2023
Habib makes the car buying experience painless. I gave him a very specific vehicle that I was looking to get for my husband and although it was a needle in a haystack, he delivered in every way. To I gave him a very specific vehicle that I was looking to get for my husband and although it was a needle in a haystack, he delivered in every way. Top notch work. Very professional. Also, as a female, I’ve never felt so comfortable working with a car sales man, ever. I never felt pressured, rushed or taken advantage of. He’s genuinely a great guy. Not a fake, phony, “make me some money” salesman. If we lived closer he’d be over for beers and a burger! That’s how comfortable he made us feel! I live over an hour away so a lot was done over phone/text so when I got to the dealership it was a super quick experience. This was our second vehicle my husband and I have bought from him and I will undoubtedly return again. I will absolutely recommend him to anyone in the market for a car! Thanks for being great Habib! More
by Lweaver2015
Employees Worked With
Alan Sipple, Habib Khaleq
January 14, 2023
Habib covers everything effectively. Listens to my concerns well. I would use him again THANKS for everything you did. I appreciate it. Listens to my concerns well. I would use him again THANKS for everything you did. I appreciate it. More
by vortex5x5
Employees Worked With
Habib Khaleq
January 13, 2023
Our salesman was the best, most honest person I’ve met in a long time. He did absolutely everything it took for us to get into a car in our budget. He was so understanding and down to earth. I can’t put into a long time. He did absolutely everything it took for us to get into a car in our budget. He was so understanding and down to earth. I can’t put into words how much everything he did for us really meant. I would recommend him and serpentini to everyone. More
by cmurdock56
Employees Worked With
Chelsea , Habib Khaleq
January 11, 2023
This was my 1st time ever buying a car here. The service I received was amazing .My salesman was so very professional . He took his time , answered all my questions . Never did I felt like he wa The service I received was amazing .My salesman was so very professional . He took his time , answered all my questions . Never did I felt like he was being pushy. I will be back to purchase another vehicle when ready. More
by Csnellenberger.cs
Employees Worked With
Habib Khaleq
August 31, 2022
Wonderful service. Mika was very polite and professional. This is our first time with GM. She was able to find us the right vehicle. Thank you very much Mika was very polite and professional. This is our first time with GM. She was able to find us the right vehicle. Thank you very much More
by Robert Zeh
Employees Worked With
Mika Hmeidan
