Serpentini Chevrolet of Tallmadge

The customer service here was great! I was approached by Chris Lahm(Assisted by Alan) in the parking lot. He was friendly as anyone you could possibly meet. He asked me what I was there for and I told him a Chris Lahm(Assisted by Alan) in the parking lot. He was friendly as anyone you could possibly meet. He asked me what I was there for and I told him a car that I saw online that they had in stock. He was upfront with me and very understanding of my situation. If I had to be sold a car by anyone in any car dealership I would definitely choose Chris again. More

Jim lucas worked hard to try to work something out for me. He was very successful in getting the car i need. He never gave up trying to get me and offer. He is one of the best sales man i ever meet. He ha me. He was very successful in getting the car i need. He never gave up trying to get me and offer. He is one of the best sales man i ever meet. He has helped my family get vehicles and i tell anyone getting a car see Jim Lucas at Serpentini Chevrolet in Tallmadge. Next car i get will be with Jim hes a great guy and a great salesman. He makes the store a great place to buy a car. More

I came in to test drive a few different vechicles, but was quite impressed with the Subaru. The salesmen worked with me on my payments. I was there for a long time and they made feel as ease about my pur was quite impressed with the Subaru. The salesmen worked with me on my payments. I was there for a long time and they made feel as ease about my purchase. I made the right decision. Love my new Subaru. They were very pleasant. I recommend this dealership and salesmen highly. Thanks again Chris and Bill for all your help and patience. Donna Nemcheck 2009 Subaru Triebeca More

I found Alan Sipple to be very attentive to my needs. He was very comfortable to work with and helped me get to the right vehicle selection for me according to my needs in a very reasonable amount of time. was very comfortable to work with and helped me get to the right vehicle selection for me according to my needs in a very reasonable amount of time. He was willing to listen and worked with me and did not try to stear me in other directions. He also went out of his way to help us transistion out of our traded vehicle, retrieved some things we left, etc. My wife and I appreciate the support ans service Alan gave us. Sincerely Jon and Markeeta Cohen More

Very friendly and reasonable, made buying the car enjoyable. Was very attentive and went out of his way to help. Made the trip worth it and was an excellent salesman. enjoyable. Was very attentive and went out of his way to help. Made the trip worth it and was an excellent salesman. More

Wondeful experience. Alan very professional, knowledgeable, and patient. I was very undecided and walked away completely satisfied. This is the 5 car I have bought and the best experience I have knowledgeable, and patient. I was very undecided and walked away completely satisfied. This is the 5 car I have bought and the best experience I have had. I would highly recommend. More

They were willing to work with us and Alan was super nice and informative about the cars we were looking at! They were accommodating of offering coffee or water and trying to make us comfortable. They also w and informative about the cars we were looking at! They were accommodating of offering coffee or water and trying to make us comfortable. They also were willing to hear us out on our budget and wants for a newer vehicle. More

I worked with both Chris Byler and Jim Lucas and both were great to deal with. Chris was one of the few sales people to ever call me back and follow up with my visit to a dealership and Jim was very help were great to deal with. Chris was one of the few sales people to ever call me back and follow up with my visit to a dealership and Jim was very helpful and knowledgable and made the sales process easy and quick. I walked into the dealership for a second time on a Monday evening around 7:30 and was greeted by a host of people welcoming me back to Serpentini! I didn't leave until after closing and the same people were there to thank me for my purchase. The price was good and the customer care was awesome. More

We have given this high rating mostly due to the wonderful service that we received from Serpentini, but most of all from Alan Sipple. He went well beyond what our expectations were. When we are rea wonderful service that we received from Serpentini, but most of all from Alan Sipple. He went well beyond what our expectations were. When we are ready to purchace again we would want to deal with Alan. To any veterans out there, Alan is a veteran and has a special place for you to sign your name and outfit that you served with. Not only are their new cars beautiful, but they have a great selection of used vehicles also. The service department was great and so was the Starbucks coffee. More

Jimmy is a very good sales person who goes out of his way to make sure his customers are satisfied. That is the reason this was the third car we have purchased from him. to make sure his customers are satisfied. That is the reason this was the third car we have purchased from him. More