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Serpentini Chevrolet of Tallmadge

Tallmadge, OH

4.1
380 Reviews

140 West Avenue

Tallmadge, OH

44278

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Showing 380 reviews

August 27, 2014

A Great Sales Rep My recent purchase of a van at the Serpentini dealership in Tallmadge was made a pleasurable experience by the assistance of sales rep Alan. He was ex More

by Randy P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Sipple
Aug 28, 2014 -

Serpentini Chevrolet of Tallmadge responded

Thank you Randy!

August 23, 2014

Allen's amazing deal! My husband, Kyle, met Allen by just looking at cars. They had a lot in common. Allen was very friendly and NOT pushy like most salesmen! My husband More

by stfrazier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Sipple
Aug 25, 2014 -

Serpentini Chevrolet of Tallmadge responded

Thank you for your business Helen!

August 18, 2014

They sold us a vehicle that they new was NOT in good shape! They sold my Wife a KIA that was a 2002 in really clean shape inside and outside. one month later she went to The beach on vacation. She stopped for More

by fordsforever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
no longer works there
Aug 18, 2014 -

Serpentini Chevrolet of Tallmadge responded

We am terribly sorry for the negative experience you had with your used vehicle you purchased from us. We do try to buy and sell the nicest vehicles we can, however when it comes to used cars, especially ones over 10 years old, we have no way of knowing what could happen in the future of the vehicle. This is why we list all vehicles over 10 years old "as-is". This is because even though the vehicle could pass our service inspection, things could break that we can not see due to the age of the vehicle. We put every single one of our used cars through service and fix the items that are broken at the current time. Though we are very sorry the vehicle has had some issues, we unforunately have no way to predict the future of the car. As the sales manager had offered, we would be more than willing to take the car back on trade and give you the most we could for the car in current condition, however we legally did specify the vehicle as an as is vehicle, just like another other dealer would, due to the age. If there is anything else we can do to make this situation better for you, please let us know. And we would love to take a look at the car, take it in on trade, and help get you into a newer vehicle, under 10 years old, that could have a warranty available and not have of breaking do to age. Please call at 330-630-2000 ext 371 and let us know what we can do to help you with your current situation.

August 12, 2014

Great service Alan This is the second car I bought at serpentini chevrolet in tallmadge I received great service both times but this time Alan in my opinion went above a More

by Cutlass65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Sipple, Carol Stickel
Aug 14, 2014 -

Serpentini Chevrolet of Tallmadge responded

Thank you Troy!

August 05, 2014

new chevy cruze I recently purchased my first new car with serpentini Chevy of tallmadge. I really wanted a used vehicle but I got a much better deal with a new one d More

by bgraham0906
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Fellows, Randy Roberts
Aug 05, 2014 -

Serpentini Chevrolet of Tallmadge responded

Thank you for your business! :)

August 05, 2014

Thanks You Allen I really enjoy my visit! It wasn't a long wait! Everyone was friendly an I was very please with my choice. I have been to other car lots and they didn More

by Alana Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Sipple
Aug 06, 2014 -

Serpentini Chevrolet of Tallmadge responded

Thank you for your business, Alana!

June 24, 2014

first new car nick is very informative helpful.i'm enjoying the experience of my first new car. he got me the color i wanted and the right seats.thanks nick. More

by lp1256
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Apicella
Jun 27, 2014 -

Serpentini Chevrolet of Tallmadge responded

Thank you for your business!

June 21, 2014

The crew of Serpentini Would like to thank Alan Sipple and the crew of Serpentini Chevrolet for the hard work they did in getting me into a brand new car...which I was there More

by Cheryl Barton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Sipple
Jun 27, 2014 -

Serpentini Chevrolet of Tallmadge responded

Thank you for your business!

June 21, 2014

My 2014 Impala buying experence Serpentini Chevrolet I recently purchased a new 2014 Chevy Impala at Serpentini Chevrolet, and I must say, customer service, quality of work, friendliness, overall experie More

by lartronic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Lucas, Bill Fellows
Jun 27, 2014 -

Serpentini Chevrolet of Tallmadge responded

Thank you for your business! We look forward to seeing you again!

June 16, 2014

Serpentin - Alan Sipple I had seen the truck listed online. I called in and spoke with Alan. He was very polite and checked to see if it was still available for me. He then i More

by chodge9733
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Sipple
Jun 16, 2014 -

Serpentini Chevrolet of Tallmadge responded

Thank you Chris! We look forward to seeing you again in the future!

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