Serpentini Chevrolet of Tallmadge

Great car awesome service Car buying is extremely stressful, and usually a terrible process. I to went nearly every dealership in this town and the surrounding and didn't find Car buying is extremely stressful, and usually a terrible process. I to went nearly every dealership in this town and the surrounding and didn't find half the quality in service I did at Serpentini Chevrolet. They have really made the process fluid and easy. Dan Swartz is a great salesman and helped me find a car I enjoy more every time I get in it. My girlfriend recently bought a car from Bill Fellows recently with the same results. Great dealership that I would recommend to anyone. More

xtremely happy owner of new cruze! Bill is the best! He knew exact my what I was looking for AND was able to make all the figures work so I got an outstanding price with payments I can Bill is the best! He knew exact my what I was looking for AND was able to make all the figures work so I got an outstanding price with payments I can afford.This is the 2d car I have bought from him I knew he would not steer me in the wrong direction. Now I am the proud and excited owner of a brand new Chevy cruze...and NO ONE including me thought it was possible! I can't stop smiling. Thanks to all the good people at Serpentini who made it possible...but especially to Bill Fellows who really knows his stuff... I More

Disappointed At first I was overall happy, but the vehicle I purchased two days ago was missing the correct key and the owners manual. I needed the owners manual f At first I was overall happy, but the vehicle I purchased two days ago was missing the correct key and the owners manual. I needed the owners manual for the door code for my keyless entry and more importantly, I needed the correct key because it only had a spare with no built in fob, like it should. When test driving, I asked the salesman about the key, he stated that it the keys unlocked automatically when he walked up close to it (I can guarantee you that is NOT the case.) Fast forward to today when I called about it and was informed they did not have the original key or owners manual and that I would have to get them replaced at a Ford dealership, and I would have to pay for it. I really think that is poor customer service. I realize you are not a Ford dealership but since the salesman insinuated that I had nothing to worry about it, I strongly feel that I should not have to pay for this. If I had known I would have had to pay and wait at a Ford dealership for hours to get a new key cut and programmed, I probably would not have purchased this vehicle. All in all... do your research and stick to your first instinct. The salesmen should probably be familiar with the vehicle they are trying to sell. It's sad that I know more than him and that I didn't stick to my guns about the key before signing the paperwork and driving off. No one wants to pay $200+ on a key after just purchasing a $17,000 vehicle. More

Love my ride!! I was very please with my service at Serpentini, I came in looking for a certain Monte SS and left with a much better SS. Thank you guys so much I lov I was very please with my service at Serpentini, I came in looking for a certain Monte SS and left with a much better SS. Thank you guys so much I love my ride!! More

Best buying experience ever! Jim Lucas was fantastic at helping me purchases my new suburban. Extremely professional and assisted me in getting an excellent price. This is my thir Jim Lucas was fantastic at helping me purchases my new suburban. Extremely professional and assisted me in getting an excellent price. This is my third time buying a vehicle and is by far the best I've ever experienced. More

Love this truck! We honestly didn't go in to buy; were just looking at options for a truck for our son. Alan met us out on the lot, and he could not have been more he We honestly didn't go in to buy; were just looking at options for a truck for our son. Alan met us out on the lot, and he could not have been more helpful. Professional, sincere, no pressure, extremely helpful. We were looking at the option of a new truck, and happened to find a phenomenal 2013 with really low mileage that more than exceeded our wish list. Rick Sako in Finance made it an easy purchase. Everyone involved made this a great experience. I would highly recommend this dealership and Alan. More

Love my colbalt I am very pleased with my experience at Serpentini Chevrolet came in and then we immediately were greeted at the door, and was sat down, immediately t I am very pleased with my experience at Serpentini Chevrolet came in and then we immediately were greeted at the door, and was sat down, immediately taken care of. Very friendly service!!!!!! More

Her Cruze My bride to be wanted a Chevy Cruze and would not let it go until she got one. We stopped in and looked around the lot and that's when Alan introduced My bride to be wanted a Chevy Cruze and would not let it go until she got one. We stopped in and looked around the lot and that's when Alan introduced himself. Alan was really cool, he was down to earth, informative, and did not pressure me to buy. He did everything he could to get me the best deal once we made our choice. We not only appreciate the time he spent with us but also the time he spent serving our country. Thanks Alan More

Tia Walker I am very pleased with my experience at Serpentini Tallmadge. Jim Lucas is the best, he was able to get me into a new Chevy Cruze of my choice when ev I am very pleased with my experience at Serpentini Tallmadge. Jim Lucas is the best, he was able to get me into a new Chevy Cruze of my choice when everyone else I went to tried to over charge me for what I wanted. I would definately, (already have), tell everyone I know about Serpentini Tallmadge and what they've done for me. More