Serpentini Chevrolet of Tallmadge

Excellant Sales Service from Alan Sipple I had prompt service by Alan Sipple over the phone when I called to see if a car was still available. When I got there I test drove it and loved it, I had prompt service by Alan Sipple over the phone when I called to see if a car was still available. When I got there I test drove it and loved it, but couldn't get financing for that one due to the year and mileage. Alan and his staff then gave me a 2012 Chevy Cruze to test drive. I loved it also, financing went through and I walked away a proud owner of a newer car. He even let my boys sit in the floor model Corvette's and get pictures in them, that made their days. If I had any questions or anything Alan has always been there to answer them whether it be by phone, email or by stopping in to the dealership. He was one of the nicest sales men I have dealt with in a long time when it came to buying a new vehicle. I would highly recommend him to anyone I know looking for a new vehicle. He is awesome. More

Overall Great Service All Aroung Scott Hilditch was a WONDERFUL salesman. I truly enjoyed my experience with this dealership and I have dealt with many. They didn't give me the run a Scott Hilditch was a WONDERFUL salesman. I truly enjoyed my experience with this dealership and I have dealt with many. They didn't give me the run around, and I left off the lot with my dream car with a very reasonable care not. I would like to thank the entire staff that worked today for making feel very comfortable. I left off the lot with a huge smile on my face thanks to God and Scott. More

Jim lucas was VERY helpful!!!! I come in to look at suv and he had me take that suv and another one for a ride. The second one was a better fit for my family Thank you Jim. Serpenti I come in to look at suv and he had me take that suv and another one for a ride. The second one was a better fit for my family Thank you Jim. Serpentini is now my only dealership in the furture. More

Jim lucas... fantastic My wife and I walked into the dealership. Jim was standing there as if to welcome friends into his home. He greeted us warmly. offered us something t My wife and I walked into the dealership. Jim was standing there as if to welcome friends into his home. He greeted us warmly. offered us something to drink, and asked us what we were interested in. During our conversation He made us feel comfortable and relaxed. He answered all our questions. He did a really good job on getting us the best financing. The best part was there was no pressuring us into a sales. He allowed us the time to think about what we wanted to buy. Really down to earth kinda guy, understanding all our concerns as well. I would highly recommend seeing Jim lucas at serpentine. He will take really good care of you. More

Buy or Lease your new Chevrolet here. This was our second new vehicle lease and the experience with Jim Lucas as our salesman has been great. He is always available to take our calls and a This was our second new vehicle lease and the experience with Jim Lucas as our salesman has been great. He is always available to take our calls and answer any questions. The lease process has always been pleasant. The service department has always been great too! More

Amazing Job Amazing is all we can say! Great experience, everyone was friendly and Scott our Salesman was outstanding! Thank all of you for making it easy Amazing is all we can say! Great experience, everyone was friendly and Scott our Salesman was outstanding! Thank all of you for making it easy More

Great car awesome service Car buying is extremely stressful, and usually a terrible process. I to went nearly every dealership in this town and the surrounding and didn't find Car buying is extremely stressful, and usually a terrible process. I to went nearly every dealership in this town and the surrounding and didn't find half the quality in service I did at Serpentini Chevrolet. They have really made the process fluid and easy. Dan Swartz is a great salesman and helped me find a car I enjoy more every time I get in it. My girlfriend recently bought a car from Bill Fellows recently with the same results. Great dealership that I would recommend to anyone. More

xtremely happy owner of new cruze! Bill is the best! He knew exact my what I was looking for AND was able to make all the figures work so I got an outstanding price with payments I can Bill is the best! He knew exact my what I was looking for AND was able to make all the figures work so I got an outstanding price with payments I can afford.This is the 2d car I have bought from him I knew he would not steer me in the wrong direction. Now I am the proud and excited owner of a brand new Chevy cruze...and NO ONE including me thought it was possible! I can't stop smiling. Thanks to all the good people at Serpentini who made it possible...but especially to Bill Fellows who really knows his stuff... I More

Disappointed At first I was overall happy, but the vehicle I purchased two days ago was missing the correct key and the owners manual. I needed the owners manual f At first I was overall happy, but the vehicle I purchased two days ago was missing the correct key and the owners manual. I needed the owners manual for the door code for my keyless entry and more importantly, I needed the correct key because it only had a spare with no built in fob, like it should. When test driving, I asked the salesman about the key, he stated that it the keys unlocked automatically when he walked up close to it (I can guarantee you that is NOT the case.) Fast forward to today when I called about it and was informed they did not have the original key or owners manual and that I would have to get them replaced at a Ford dealership, and I would have to pay for it. I really think that is poor customer service. I realize you are not a Ford dealership but since the salesman insinuated that I had nothing to worry about it, I strongly feel that I should not have to pay for this. If I had known I would have had to pay and wait at a Ford dealership for hours to get a new key cut and programmed, I probably would not have purchased this vehicle. All in all... do your research and stick to your first instinct. The salesmen should probably be familiar with the vehicle they are trying to sell. It's sad that I know more than him and that I didn't stick to my guns about the key before signing the paperwork and driving off. No one wants to pay $200+ on a key after just purchasing a $17,000 vehicle. More