Serpentini Chevrolet of Tallmadge

Awesome experience with a new Silverado from Nick Apicella Just bought a brand new Silverado Custom from Nick Apicella, and I couldn't be happier, don't waste your time, just call Nick or ask for him at the st Just bought a brand new Silverado Custom from Nick Apicella, and I couldn't be happier, don't waste your time, just call Nick or ask for him at the store. The entire process was completely painless and easy. I struggled 2 months of with other dealers and bad salesmen trying to get a deal done. I'm super lucky to have found Nick. We did everything via email and phone, I showed up and there was my truck, ready to roll. The exact truck I wanted, at a payment I wanted. I was in and out in under an hour, which is helpful for a guy with my schedule. Nick was completely professional, as was Rick in the business office. No pressure at anytime, just a genuine want to put me in the truck I wanted. Thanks Guys, you've earned a faithful customer! More

Outstanding Spousal Service Jim Lucas is an outstanding salesman. He offered to drive the car I was interested in 45 minutes so my wife could review the car from her work place. Jim Lucas is an outstanding salesman. He offered to drive the car I was interested in 45 minutes so my wife could review the car from her work place. She took a test drive from the parking lot of her employer. That kind of service sealed the deal. Outstanding. More

The best experience I've ever had with a dealership. My experience with Serpentini Chevy has been the best experience I've ever had with a dealership. I just wanted to say that Alan Sipple was the most h My experience with Serpentini Chevy has been the best experience I've ever had with a dealership. I just wanted to say that Alan Sipple was the most honest, trustworthy, patient, salesman I've ever had and he went above and beyond to assure I was 100% happy with my purchase. I couldn't have asked for a better person to work with. Everyone at Serpentini did more than I had ever expected a dealership to do. When I walked into this place I didn't feel like a customer. I felt like family. Thanks to the help of Alan and everyone from Serpentini, I got into the the vehicle I wanted and am happy with my purchase. I can happily say that you guys earned a lifetime customer. More

Alan went above and beyond! I recently purchased a new 2500 Silverado and couldn't be more happy with it, and the experience I received at Serpentini. Alan made sure I got exactl I recently purchased a new 2500 Silverado and couldn't be more happy with it, and the experience I received at Serpentini. Alan made sure I got exactly what I wanted and made sure it was within my budget. I got way more of truck than I ever expected, and couldn't be more pleased. Alan never once pressured me into anything I didn't want, and was very helpful whenever I had any questions. If you're in the market for a new car, and you want the best deal out there, drive up to Sepentini and ask for Alan. More

Scott was awesome! Scott helped me and my boyfriend out a lot! He just made it an overall good experience! Randy was awesome too, with the financial side of it! Scott helped me and my boyfriend out a lot! He just made it an overall good experience! Randy was awesome too, with the financial side of it! More

Alan Sipple My Salesman Alan Sipple was Awesome!!!! He walked me through the entire sales process, which was very quick and easy!!! 5 stars for Alan!!!!!! Thank y My Salesman Alan Sipple was Awesome!!!! He walked me through the entire sales process, which was very quick and easy!!! 5 stars for Alan!!!!!! Thank you, Alan for your hard work, and great attitude!!!! More

Bill has sold me two cars in since 2012 Bill is very professional and make sure no questions goes unanswered.I will always buy my vehicles from Bill.Bill makes buying a car a pleasant experi Bill is very professional and make sure no questions goes unanswered.I will always buy my vehicles from Bill.Bill makes buying a car a pleasant experience. More

Very Satisfying Experience I was referred to this dealership by one my student staff employees. I was very impressed with the excellent customer service that I received. Alan Si I was referred to this dealership by one my student staff employees. I was very impressed with the excellent customer service that I received. Alan Sipple was able to go above and beyond my expectations. I felt that he was very sincere and genuine with meeting my needs. I had the great pleasure of working with Randy Roberts who was also very willing to work with me with regards to meeting my needs, wants and overall satisfaction. I will definitely purchase another vehicle from Serpentini for my next vehicle. More

Best Car Buying Experience I've had!! After finding a vehicle on AutoTrader.com I came to Serpentini Chevrolet to test drive the vehicle. When this vehicle was not to my liking Jim was ext After finding a vehicle on AutoTrader.com I came to Serpentini Chevrolet to test drive the vehicle. When this vehicle was not to my liking Jim was extremely helpful and forthcoming with other options that were in my price range and much better quality than the one I test drove. Many thanks to Jim and the rest of the Serpentine team for their help. I'll definitely be back when I'm in need of another car. More

Excellent sales experience with Alan Sipple We were in the process of replacing a total loss vehicle with an equivalent used vehicle. After a lot of research and viewing a couple other vehicles We were in the process of replacing a total loss vehicle with an equivalent used vehicle. After a lot of research and viewing a couple other vehicles at other dealerships I called in and verified that a Ford F150 we were interested was still on the lot. Alan was our salesperson and was absolutely professional throughout the process. It was bitterly cold so he had the vehicle running and ready for us when we arrived 40 minutes after our call. After our test drive where we felt it was a candidate to purchase he was 100% agreeable to the reasonable set of issues we had with it. Alan and the sales management staff worked with us on a price and a set of "we owe" items we needed fixed to where we were very happy with the purchase we made. Alan was outstanding throughout the whole process, understanding that we had done our research, knew what type of vehicle we wanted, and simply needed to decide ourselves between this one and another less upgraded truck from another dealer. The fact that Alan and the team did not hesistate to address the 3 minor issues we wanted fixed made it easy to make the sale. Two days later I returned with the vehicle to address the "we owe" items and the service department took care of them quickly and checked on me a number of times to make sure I was "Ok" while I waited. One item that had to be taken care of with a Ford dealer service department (their sister store) was reviewed with me carefully and I was set up such that I dropped by that dealer the same day and had my numeric entry code recovered. The whole process end to end was great. I'd buy here again. More