Serpentini Chevrolet of Tallmadge

Bad after the sale service. Its a long story. But in the end they do not inspect there cars like they say they do. Bad breaks and tires. Not nice people When you call them out o Its a long story. But in the end they do not inspect there cars like they say they do. Bad breaks and tires. Not nice people When you call them out on a problem More

Prompt and courteous service. Nic Saltis was very knowledgeable and courteous. Nic was able to expedite the entire deal rapidly and I was very satisfied with the deal and the vehic Nic Saltis was very knowledgeable and courteous. Nic was able to expedite the entire deal rapidly and I was very satisfied with the deal and the vehicle. More

Great experience!! Eveyone was very helpful, pleasant to talk with n made my car buying experience easy! Thanks to everyone and there efforts. I love my new car!!! Eveyone was very helpful, pleasant to talk with n made my car buying experience easy! Thanks to everyone and there efforts. I love my new car!!! More

We have been looking for a Small Truck We want to thank Rick Dawkins for helping us find a very nice 2011 Ford Ranger for my husband. Rick answered all of our questions and set up an appoin We want to thank Rick Dawkins for helping us find a very nice 2011 Ford Ranger for my husband. Rick answered all of our questions and set up an appointment to come in. Wed stopped by earlier in the week and Sean helped answer any other questions we had. When we decided to purchase our 2011 Ford Ranger for a very good deal Randy Roberts answered all questions we had on financing it. We would recommend this dealership to any and all who want to be treated professionally and honestly. Susie & Gary Quintrell More

airbag system shut down The airbag system light came on in my 2012 Colorado and shut down the system so I called Serpentini chevy to get an appointment to get it fixed.When I The airbag system light came on in my 2012 Colorado and shut down the system so I called Serpentini chevy to get an appointment to get it fixed.When I arrived there on Thursday AM Dylan Stout was the service advisor to great me. He wrote up the problem with my truck and explained the approx. time and cost it was going to take to check the system out since the truck was just out of warranty by time and not miles. After a couple hours of going through the system the problem was found to be a defective wire inside of a door. The wireing harness had to be replaced and was going to be a very expensive repair because of the price of the harness. After calling GM and addressing my concern to them they contacted the dealer ship and confirmed the problem and came to the conclusion the harness was defective from the factory and sent a new one so the repair was made and the cost was more reasonable for me. Thanks to Dylan he saved me quite a few hundred dollars that day. This is only one of the reasons I buy and take my vehicles back to Serpentine Chevrolet for repairs. They care about their customers and go the extra mile to take care of them. I send a big thank you to all the employees at Serpentini Chevy and will continue to do business with them. Jack Worthington More

New car purchase My name is Jeff Smith: we bought our new malibu on 12/5/15 from Dan Swartz i give 5 stars in all catagories. he was very knowlegable,curtious,and My name is Jeff Smith: we bought our new malibu on 12/5/15 from Dan Swartz i give 5 stars in all catagories. he was very knowlegable,curtious,and helpful. thanks Dan. More

Service Center Simple oil and filter change and tire rotation. These guys were professional and quick. They are the "Dream Team". I will be back! Count on it! Simple oil and filter change and tire rotation. These guys were professional and quick. They are the "Dream Team". I will be back! Count on it! More

Best Transaction Ever! I requested a test drive online. Nic contacted me letting me know the car was still on the lot and we made arrangements to test drive that night. Ni I requested a test drive online. Nic contacted me letting me know the car was still on the lot and we made arrangements to test drive that night. Nic was very friendly and attentive when I arrived. I drove the car but needed my wife to drive it also. She was at work so Nic let me take the car to her on her lunch break. Went back to Nic after the wife drove the car and made him an offer. We agreed on the price, filled out the paper work and picked up the car the following day. I have only had one other auto purchase go this smooth. It was a joy. Had the car for 3 days and wife loves it! I wish more dealerships could be like Serpentini of Tallmadge! Thanks Nic! More

Great Experience! My wife and I had a great experience when purchasing our vehical at this dealership. The salesman went out of his way to find us veterans deals on the My wife and I had a great experience when purchasing our vehical at this dealership. The salesman went out of his way to find us veterans deals on the vehicle and he even stayed after his shift to help us purchase the vehicle we had wanted. He was also very knowledgeable about the product and respectful and patient with my wife and I. More

Great experience and easy to deal with sales staff. Had a great experience at Serpentini Tallmadge buying a new truck from Jim Lucas. He was a great guy to deal with, very helpful and an all around nice Had a great experience at Serpentini Tallmadge buying a new truck from Jim Lucas. He was a great guy to deal with, very helpful and an all around nice guy. He was fast and helpful with financing, explained everything in good detail and was easy to talk to. Pricing was well below market value within a 100 mile radius and I give Jim Lucas a five star rating in Customer service and likability. Thanks Jim for all your help. The dealership finance officer Rick Sako was very helpful as well and wrapped up the deal within 15 minutes, explaining ever aspect of the purchase in detail. Best actual experience I've had buying a vehicle. Thanks again Guys! More