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Serpentini Chevrolet of Tallmadge
Tallmadge, OH
377 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 377 reviews
November 25, 2016
Their word is NO GOOD!!! We test drove a truck and decided the next day to buy it. In calling the salesman, we made a deal over the phone. He had a sales contract written up We test drove a truck and decided the next day to buy it. In calling the salesman, we made a deal over the phone. He had a sales contract written up and sent it to where we had our financing (not at Serpentini). While we were driving to the dealership (financing in hand), he called to say that someone was test driving the truck we were buying, but if we got there in the next 10-15 minutes, we would be ok. We arrived in less than 15 minutes and signed the already prepared contract. We sat and waited (about 20 minutes) and then the floor manager came over to say the truck was sold to someone else! We had a signed deal and the truck was sold to someone else while we sat there with financing in hand! We will NEVER recommend this dealership to anyone and will tell everyone we know what happened!! We have filed a complaint with the BBB!!! BAD BUSINESS!!! More
by Dan A
Employees Worked With
Steven Ornouski
November 17, 2016
Purchase of a truck Ron was our salesman. He was very accommodating and helped get details taken care of so we could buy the used truck we wanted. We appreciated it. Ron was our salesman. He was very accommodating and helped get details taken care of so we could buy the used truck we wanted. We appreciated it. More
by Sandra L Norgaard
Employees Worked With
Ron
September 11, 2016
Great Everyone who worked with me and that I spoke to were very kind and helpful. Ron Snyder was the sales man that helped me. He was new and did a wonde Everyone who worked with me and that I spoke to were very kind and helpful. Ron Snyder was the sales man that helped me. He was new and did a wonderful job. He was very helpful, kind and did his best to work with the budget I had. He was the reason I stayed at this dealership to purchase a car when I had no intentions of going home with a car that evening. I'd recommend anyone to work with Ron if they are ever at Serpentini of Tallmadge. More
by Jwodecki21
Employees Worked With
Ron Snyder, Randy Roberts
September 07, 2016
i hate this place WORST DEALERSHIP EVER DO NOT EVER EVER EVER EVER GO IN THERE THEY ARE THE WORST, TREAT CUSTOMERS BAD AND THEIR EMPLOYEES TOO. I WILL NEVER EVER BUY HE WORST DEALERSHIP EVER DO NOT EVER EVER EVER EVER GO IN THERE THEY ARE THE WORST, TREAT CUSTOMERS BAD AND THEIR EMPLOYEES TOO. I WILL NEVER EVER BUY HERE AGAIN More
by tmoney
Employees Worked With
Garth Grimes
September 03, 2016
Lenghtly Drive was Well Worth My Time! Once I knew the exact type of SUV I wanted by visiting local dealerships here in Columbus, I was fortunate enough to find the exact SUV and equipment Once I knew the exact type of SUV I wanted by visiting local dealerships here in Columbus, I was fortunate enough to find the exact SUV and equipment at Serpentini Chevrolet of Tallmadge. Before I was willing to drive the two hours and purchase the SUV, I checked out the reviews of the dealership, examined each of numerous pictures of the SUV on www.autotrader.com and made a final selection of the salesperson (Jim Lucas) because of the reviews I read online. Jim discussed the Carfax report and reviewed every picture to ensure all my questions were addressed. Jim was very personable and worked with me in obtaining a great price on my SUV. I was very pleased with Jim's professionalism and the time he spent with me showing me all aspects of the SUV I was purchasing. I appreciate everything he has done. - Dale More
by Dale
Employees Worked With
Jim Lucas
July 29, 2016
Fantastic experience Could not have had a better experience. Alan, Jordan and Randy made it so easy in the purchase of our vehicle. Very professional. We definitely wil Could not have had a better experience. Alan, Jordan and Randy made it so easy in the purchase of our vehicle. Very professional. We definitely will recommend to others. Jim and Linda Iceman More
by iceman
Employees Worked With
Jordan Wolf, Alan Sipple, Randy Roberts
July 17, 2016
Just Amazing! - jennm For something I thought wasn't possible Jim Lucus made it happen! He never gave up and I'm proud to say it! Jim was very down to earth and honest! He For something I thought wasn't possible Jim Lucus made it happen! He never gave up and I'm proud to say it! Jim was very down to earth and honest! He has passion for his job and makes you feel like family! WOULD HIGHLY RECOMMEND his sevice! Thank you for a my dream that came true! So in love my my 2016 Chevy Trax - the grin from ear to ear tells it all! 😆 The McDonald's More
by Jennm83
Employees Worked With
Jim Lucas
July 10, 2016
Awesome experience They were very friendly and helpful with no added pressure. I had an awesome experience, I would come back and recommend them to my family and friend They were very friendly and helpful with no added pressure. I had an awesome experience, I would come back and recommend them to my family and friends!!!!!!!! More
by Maryann Clark
Employees Worked With
Franco Casalinova, Joseph Eldred
July 07, 2016
Excellent experience due to Franco When you think you are stuck in your current vehicle, Franco, and Serpentine crew will work hard to get you where you want to be. Franco has a down to When you think you are stuck in your current vehicle, Franco, and Serpentine crew will work hard to get you where you want to be. Franco has a down to earth personality, very friendly, and is very professional at his job. Highly recommend this location for a lease or purchase of a new vehicle. More
by Ian Faieta
Employees Worked With
Rick Sako, Garth Grimes, Franco Casalinova
July 01, 2016
very poor commication/service I went to this dealer looking for a car. test drive was go, however the day after not good lack of commication. I sent 3 emails only got 1 response. I went to this dealer looking for a car. test drive was go, however the day after not good lack of commication. I sent 3 emails only got 1 response. More
by sherrell
Employees Worked With
Jim Lucas
