Back

Serpentini Chevrolet of Tallmadge

Tallmadge, OH

4.0
381 Reviews

140 West Avenue

Tallmadge, OH

44278

Directions

By Type

Showing 381 reviews

May 09, 2017

This was by far our best car purchase experience! Our salesman Jim Lucas and manager Garth Grimes exceeded our expectations. They're honesty, attention to detail and thoroughness in delivery was amazi More

by JY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Lucas, Garth Grimes
May 10, 2017 -

Serpentini Chevrolet of Tallmadge responded

It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Jim and Garth went above and beyond for you; it is just an example of why they are such great assets to our team. We will make sure they hear of your kind words. All of us at Serpentini Chevrolet Tallmadge await your return. Please let us know how we may be able to help next! Regards, Serpentini Chevrolet of Tallmadge - (330) 630-2000

May 08, 2017

what a comfortable place to purchase a car. We just purchased two new Chevy vehicles from Jim Lucas at Serpentini Chevrolet. We now own 4 vehicles from Serpentini Chevrolet. You can't go wrong b More

by Equinox one
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Chase, Jim Lucas, Ryan Serpentini
May 10, 2017 -

Serpentini Chevrolet of Tallmadge responded

Thank you for your loyalty and this great review! We are pleased to hear that Jim, Ryan, and Mark were able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what Serpentini Chevrolet Tallmadge is all about. We would love to work with you again! Regards, Serpentini Chevrolet of Tallmadge - (330) 630-2000

May 08, 2017

Awesome Allan Sipple my salesman was very friendly,personable and genuine he was also very patient i cant say enough good things about my whole car buying exp More

by D.C.6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Sipple, Randy Roberts, Ryan Serpentini
May 08, 2017 -

Serpentini Chevrolet of Tallmadge responded

All of us at Serpentini Chevrolet Tallmadge congratulate you on your new purchase and appreciate the opportunity you presented to earn your business! Allan, Ryan, and Randy are great assets to our sales team and we are glad you had the opportunity to work with them. Their ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make them irreplaceable members of our staff. We will be sure to pass along this great feedback. Regards, Serpentini Chevrolet of Tallmadge - (330) 630-2000

May 07, 2017

Personable and intelligent sales person. Upon meeting Alan, I found him to be a very personable and intelligent sale man. He helped me find and go directly to a vehicle that was perfect for More

by Frequentcarbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Klinger took very good care of me in the body shop too., Alan Sipple, Garth Grimes
May 08, 2017 -

Serpentini Chevrolet of Tallmadge responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. At Serpentini Chevrolet Tallmadge, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear Alan was able to help find the perfect vehicle for you. We would love to work with you again! Regards, Serpentini Chevrolet of Tallmadge - (330) 630-2000

May 01, 2017

Great experience. Impeccable customer service. My sales person Alan Sipple was very honest knowledgeable and professional. I would highly recommend and will be back for More

by James Wren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Sipple
May 02, 2017 -

Serpentini Chevrolet of Tallmadge responded

Thanks for the nice review, James! We really appreciate this feedback and we'll be certain to share your compliments with Alan and the rest of the staff. We pride ourselves on offering high quality customer service, and we’re glad we were able to take care of you. It was our pleasure! Sincerely, Serpentini Chevrolet of Tallmadge - (330) 630-2000

April 29, 2017

NOT A PUSHY SALESMAN My husband and I were in need of a new vehicle. We went three different car dealerships. At one of those dealerships, I did not like the approach of More

by denice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Lucas
May 02, 2017 -

Serpentini Chevrolet of Tallmadge responded

It is very kind of you to write us such a nice review, Denice! Jim and the rest of our team are proud to offer our customers a pressure-free shopping experience, and we’re glad to hear that was the case for you on your recent visit to Serpentini Chevrolet Tallmadge. Thank you for your business and please let us know if there's anything else we can do for you. Sincerely, Serpentini Chevrolet of Tallmadge - (330) 630-2000

April 27, 2017

Good People Went in for service a couple of days ago. I told Steve my Spark was too small and he and Mr. Ryan Serpentini got me a deal on a brand new Cruze and my More

by Timothy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Roberts, Ryan Serpentini, Steven Ornouski
May 02, 2017 -

Serpentini Chevrolet of Tallmadge responded

Thank you for this excellent feedback, Timothy! We are grateful to hear that Steve and Mr. Ryan worked hard enough to find you a great deal on your new Cruze. We appreciate your business and hope to see you again soon! Sincerely, Serpentini Chevrolet of Tallmadge - (330) 630-2000

April 27, 2017

So awesome It was our first time going to a dealership , we went in set on purchasing but ended up leasing bc it was more realistic for us but we had the wonderf More

by Kaylaszakal1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Sipple, Garth Grimes
May 02, 2017 -

Serpentini Chevrolet of Tallmadge responded

Thanks for your outstanding review! We’re happy to hear that Alan and Garth were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Serpentini Chevrolet of Tallmadge - (330) 630-2000

April 27, 2017

excellent sales experience The service by the sales professional james lucas was outstanding. He was not pushy but listened to our needs and found the right car and in the right More

by willy1234
Recommend Dealer
Yes
Employees Worked With
Jim Lucas, Ryan Serpentini
May 02, 2017 -

Serpentini Chevrolet of Tallmadge responded

Thank you for taking the time to write this 5-star review! We strive to provide efficient service to all our guests and are glad to hear that James helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, Serpentini Chevrolet of Tallmadge - (330) 630-2000

April 27, 2017

Jim Lucas rocked at his assistance in the purchase of my vehicle. He was very understanding and listened very well. He was very patient however financing is a d More

by Devona03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Mark Chase, Jim Lucas
May 02, 2017 -

Serpentini Chevrolet of Tallmadge responded

We are happy to hear about your positive experience with Jim and the rest of the Serpentini Chevrolet Tallmadge team! Thank you for giving us the opportunity to earn your business. Please let us know if we can do anything further to help. Sincerely, Serpentini Chevrolet of Tallmadge - (330) 630-2000

...
10
...