Serpentini Chevrolet of Strongsville

Did the service I requested upon making appointment but provided minimal information about dealer recommended services from MPVI (did not even go over it with me, just handed me the keys and paperwork and provided minimal information about dealer recommended services from MPVI (did not even go over it with me, just handed me the keys and paperwork and walked away). The service advisors seemed too busy to discuss anything when I picked up my vehicle so I will be taking to another GM dealership for them. More

Salesman Sergio and Financier Roberto were both really nice; however, I did not get the financing package that I wanted, and it was too expensive. I am refinancing to bring down the costs. nice; however, I did not get the financing package that I wanted, and it was too expensive. I am refinancing to bring down the costs. More

Totally impressed from the first phone call to working with Jamie in Sales and Tyler in Finance. I turned in my 2019 Equinox and leased a 2024 Equinox. Although the dealership was without power for a coup with Jamie in Sales and Tyler in Finance. I turned in my 2019 Equinox and leased a 2024 Equinox. Although the dealership was without power for a couple of days due to a storm; they processed all the paperwork and had the car detailed very quickly. I will recommend both the dealership and the two above mentioned individuals. Leasing this car was actually a pleasure!🙂 More

Very customer friendly. Beautiful waiting area and great amenities. Mike Noel was very professional and I felt my Equinox ran better after service. I’m so relieved I have a Beautiful waiting area and great amenities. Mike Noel was very professional and I felt my Equinox ran better after service. I’m so relieved I have a decent place to take my car to. More

Every time I go in for service Will Luth always does an excellent job. His customer service is always above and beyond. excellent job. His customer service is always above and beyond. More

***Note, I've always been skeptical of dealers. I wouldn't be making this review if I wasn't absolutely blown away by the value and customer service provided by Serpentini Chevrolet.*** David a I wouldn't be making this review if I wasn't absolutely blown away by the value and customer service provided by Serpentini Chevrolet.*** David and the whole team were phenomenal! I was drawn in by a quality used vehicle at a competitive price, and the customer service, no nonsense pricing, and buying process were unbeatable. As a military member stationed out of state, it is always a headache for me to buy and register a vehicle, but S.C. did ALL of the legwork. I would recommend that anyone in the market for a GM vehicle in the midwest make the drive; it was absolutely worth it for me. More

They worked hard to get a deal done. Sergio and Sales Manager were awesome. Great experience Sergio and Sales Manager were awesome. Great experience More

Took in my corvette for routine service and had to show them the owners manual for what was due because they didn’t know different requirements for C8 Z06. Also tried to charge me more than the price liste them the owners manual for what was due because they didn’t know different requirements for C8 Z06. Also tried to charge me more than the price listed on their own website until I proved it to them. Not very knowledgeable. Not the service I expect for a $150k car. I will not be back. More

Dave S from the dealership was awesome, helped us out with out pressure. Thank you Dave. with out pressure. Thank you Dave. More

Went for a recall quick fix and ended up with my check engine light on... not quite sure what they did but my phone had hard time pairing after the update as well. engine light on... not quite sure what they did but my phone had hard time pairing after the update as well. More