Serpentini Chevrolet of Strongsville

They plugged my tire yesterday. It is still holding air today! I took it to them because we had an expensive tire warranty written into our financing at time of purchase a few mont It is still holding air today! I took it to them because we had an expensive tire warranty written into our financing at time of purchase a few months ago. More

Untrustworthy Service Center - Do Not Recommend I will no longer be taking my vehicle to Serpentini of Strongsville Service. Strongly recommend you don’t either. Took it in for a regular oil change, t no longer be taking my vehicle to Serpentini of Strongsville Service. Strongly recommend you don’t either. Took it in for a regular oil change, tire rotation, and multipoint inspection. 1.After their “inspection” they told me verbally and printed on their service summary that my front breaks were worn to 3-4mm and advised replacing soon. Not even a week later my front breaks were down to metal on metal and we had to replace a rotor. 2.In the process of replacing the rotor and breaks it was obvious the tires were never removed and rotated. Looked back at the service summary and “tire rotation” is not checked as having been done. 3.The next day after having it “serviced” at Serpentini Strongsville my check engine light came on with a code for a leak in the EVAP system. They quoted me $189 just to look at it. I will never know what was or wasn’t done that day but I do know my vehicle was in much worse condition after they had it and I do not believe what they said was done, was actually done. I won’t be going there again and I won’t be recommending them to anyone. More

Corey was great to work with. Good experience overall. Would recommend using Corey in the future. Good experience overall. Would recommend using Corey in the future. More

Corey was great to work with! Seamless process. Made our 4 hour trip worth it. Josh in finance was easy to work with also. Great experience all the way around. Seamless process. Made our 4 hour trip worth it. Josh in finance was easy to work with also. Great experience all the way around. More

Dave is fantastic to deal with. Excellent salesman. Smooth transaction and very please with purchase. This is the 2nd vehicle he has sold me and highly recommend. Excellent salesman. Smooth transaction and very please with purchase. This is the 2nd vehicle he has sold me and highly recommend. More

Had routine service and correction of “ place in park “ issue. Nick was great with keeping me updated on when the car would be done. I always have a great experience in this service department. issue. Nick was great with keeping me updated on when the car would be done. I always have a great experience in this service department. More

My service contact named Mike was very personable and explained nicely all the things I needed to have done besides the LOF I had previously scheduled. He and the tech that worked on my vehicle are keepe explained nicely all the things I needed to have done besides the LOF I had previously scheduled. He and the tech that worked on my vehicle are keepers in my opinion. More

I normally don’t do reviews but I do have to give credit when it’s due. Any big purchase is stressful - & hello anxiety because I’m just a girl here…trying to buy a vehicle for a good price in the mi credit when it’s due. Any big purchase is stressful - & hello anxiety because I’m just a girl here…trying to buy a vehicle for a good price in the middle of inflation. Thankful for jack hunt’s negotiation skills, getting straight to the point, & no bullsh!t. No offense to the other sales reps but if you’re looking, ask for him!!! Add 5 more stars because it was also the fastest car buying experience I’ve ever had. & that means a lot being that I’m a mom, juggling a 4 yr old with me, while buying a car - because my kid would have torn the dealership to pieces at the slightest chance of getting bored. As for the dealership, they’ve had my phone number for about a week now & they haven’t blown me up yet trying to sell me more cars so I mean… I’ll definitely take it as a win as well. + a kids corner, cafe, & every other employee was genuinely friendly & knowledgeable. They did not let me drive off the lot without explaining benefits & car technology which I thought was really cool too. Jack Hunt 10/10 recommend Serpentini Chevrolet of strongsville 10/10 Ps. Jack Hunt deserves a raise More

Very fast and painless process buying my new truck and trading in my old one, fair prices on both new and trade in trading in my old one, fair prices on both new and trade in More

Salesman Pat was great. I came in when 25s just came in. We had to order what I wanted. Pat tracked the car through the hole build and shipping process. Picking up the car w I came in when 25s just came in. We had to order what I wanted. Pat tracked the car through the hole build and shipping process. Picking up the car was easy More