Serpentini Chevrolet of Strongsville
Strongsville, OH
Filter Reviews by Keyword
By Type
Showing 390 reviews
It has been 12 years since I got a new vehicle . It was It has been 12 years since I got a new vehicle . It was very easy and pleasent and all were helpful and nice. The time we spent at your dealership wa It has been 12 years since I got a new vehicle . It was very easy and pleasent and all were helpful and nice. The time we spent at your dealership was almost fun. Thanks More
These 2 people were fantastic and help us more than you could believe. We really enjoy the 2013 Malibu we leased. This dealership really put up with alot from me and I thank you for everything. could believe. We really enjoy the 2013 Malibu we leased. This dealership really put up with alot from me and I thank you for everything. More
Found the employees to be knowledgeable and friendly. We planned on looking elsewhere but the deal we got at Serpentini's was, in our opinion, very good, so we left the Dealership with a new car. Please exc planned on looking elsewhere but the deal we got at Serpentini's was, in our opinion, very good, so we left the Dealership with a new car. Please except our compliments on your customer friendly attitude. We will recommend you to our family and friends. More
Great team. Definitely would buy from them again. Jamaar was professional and very helpful. Mario worked hard to get the best bank for me. Thanks was professional and very helpful. Mario worked hard to get the best bank for me. Thanks More
I was happy with the the service that I got from my salesman Brian. However, when I went to pick up my car a week later. The preparation of my car was not very good. My head license plate holder was st salesman Brian. However, when I went to pick up my car a week later. The preparation of my car was not very good. My head license plate holder was still in the trunk along with all my manual and information booklet. I just happen to open my hood and there was not even a drop of windshield wiper in the bottle. My car was dirty and was not wash. The windshield was spotty. There were white stuff on my orange car and no one saw it. The body of the car have stuff over the entire car when you feel the car. The cap on one of my tire was not on. I even mentioned this to my salesman when I first looked at the car.I could keep going on. This was the poorest service I ever received from any car dealership and this is the fifth new car I bought over many years. Dissatisfied customer, Hyacinth Williams More
Serpentini Chevrolet Strongsville was very helpful in the purchasing of two cars for myself and my son at the same time. I got a 2011 Impala LTZ,and my son got a new 2013 Chevy Cruze. They added protective c purchasing of two cars for myself and my son at the same time. I got a 2011 Impala LTZ,and my son got a new 2013 Chevy Cruze. They added protective coatings and interior treatments for both cars for an additional but lower cost to us with this purchase of two vehicles. Chris came to us and was very helpful from the begining. Matt came in and closed a very good deal for us. I bought a car from Serpentini Chevrolet Strongsville before and am still satisfied with there service. I would refer this company any time. Thank Very Much Charles S. More
I came to the dealership to look at the chevy equinox in june of 2012. I wasn't ready to buy yet, but I wanted to check out the equinox to see if I would like driving it. Jamie was introduced to me by some june of 2012. I wasn't ready to buy yet, but I wanted to check out the equinox to see if I would like driving it. Jamie was introduced to me by someone else. He showed me an older equinox which I tested drove in the parking lot. I loved it. I couple months later I came back and test drove a 2011 equinox out in traffic. I wasn't able to buy the vehicle until my lease was up in Dec. Jamie contued to be very friendly and helpful. At the end of October 2012 I came in to order the Equinox I wanted. Jamie greated me and said that he would be able to get me the one I wanted right away and I wouldn't miss out on the discounts that were being offered. after some discussions a deal was made. Then there was a bad storm but Jamie was able to have my new Equinox there for me when I came to pick it up right on time. A couple days later I couldn't remember how to set the speedomoter so I could see how fast I was driving. Jamie was able to get some one to help me on the phone right away and I was able to set the speedomtor so I could see how fast I was driving digitally. I bought a 2013 Equinox LS. I love driving it. It was a very great experince. Thank you Jamie Utterback. More
Brought my daughter to buy her first new car. Jamaar greeted us with a big smile and said how my i help you. He listened to our request and quickly directed us to a couple great cars of witch my daughte greeted us with a big smile and said how my i help you. He listened to our request and quickly directed us to a couple great cars of witch my daughter picked the Chevy Cruise. The dealership even had the color she wanted. After we took it for a test drive my daughter said she loved it and it was not long at all for Jamaar to present us with a very good deal. We accepted and not long after that we got to meet Kara Lee to finalize the paper work. Kara Lee was very courteous,helpful and quick. My daughter and I had a very great experience. More
All three of the sale personel that ive listed are remarkable works. The changed my veiw on how people can deal for a new veichle. The helped me with geting a great trade in for my old truck and a way remarkable works. The changed my veiw on how people can deal for a new veichle. The helped me with geting a great trade in for my old truck and a way to pay off a previous loan to buy my new truck. Kara lee was super nice and easy to get along with makeing the finacial part of the transaction easier than i ever though it could be. Thank you so much for making this possible! More
This is my fourth car purchase or lease from Serpentini and its the best one by far. Deb treated me with respect and worked with me so I drove home in my dream Equinox. She is fantastic and I will recomm and its the best one by far. Deb treated me with respect and worked with me so I drove home in my dream Equinox. She is fantastic and I will recommend her and Serpentini to anyone I know that is looking for a new car. Deb even took the time to call me two days after I leased the car to see how I liked it. That was very thoughtful of her. I can't say enough good things about her. :) More