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Serpentini Chevrolet of Strongsville
Strongsville, OH
347 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 347 reviews
January 09, 2014
My husband and I had just a wonderful experience in leasing a car and we believe it was all because of Mike D. Thanks Again! Craig and Jennifer Bobeck leasing a car and we believe it was all because of Mike D. Thanks Again! Craig and Jennifer Bobeck More
by flyersfish
Employees Worked With
Mike DiDomenico
December 30, 2013
A few months ago I purchased a used pick-up truck from Serpentini Strongsville. Before I could get the plates registered the check engine light came on. I took the truck in for service and the gas cap Serpentini Strongsville. Before I could get the plates registered the check engine light came on. I took the truck in for service and the gas cap was replaced. When I went to get the E-check the tech stated that the computer had been cleared and the truck would have to be run under normal driving conditions for about a week before being tested by the E-check. Sure enough the light came back after a week of driving. The service department did fix the problem the second time I took it in. Just recently when my son was looking to purchase a used vehicle he saw one of interest at Serpentini. I wanted to go with him as this was the first car for him. After taking the car for a short test ride we returned to the dealership and looked at the car. When I opened the from hood I noticed paint overspray by the latch at the front grill. I said to the salesperson the the car must have been in an accident because there was paint there. He returned with the car fax and Joe the service director. Joe said that the bumper was repainted. I showed him all the overspray then noticed that it was up under the hood on all the rubber moulding. Additionally there was overspray on the front grill in areas, Joe said that they may have touched up the front of the hood. I commented about the lack of care taken with the bodywork and Joe became defensive. He shrugged off the mediocre paint job and said if I don't like the car don't buy it. I was appalled that he would return that type of attitude when I bought him on his game. He turned around and started to walk away. When I approached him he again turned the table and said that I was being unreasonable. I only pointed out the horrible work and he seemed not to care. I will not return to the dealership for any future plans on buying a car. The only thing on their mind is the bottom line of how much money they can make selling a car. The service is only to perform the minimal amount possible to get the vehicle out the door. On the good side, I think my son learned a valuable lesson. More
by ffkg
Employees Worked With
Joe Battaglia
December 17, 2013
I have owned several Corvette Convertibles over the past 40 years (two of which I still have). I have always wanted to "special order" a new Corvette to my own requirements. Serpentini made this dream a rea 40 years (two of which I still have). I have always wanted to "special order" a new Corvette to my own requirements. Serpentini made this dream a reality with my new 2014 Corvette Stingray Convertible. They were very helpful and accommodating during the ordering process. Upon delivery, they treated me like "royalty". Their dealership facility and personnel made it a most pleasant experience. I personally interacted with Bob Serpentini, Dan Lester, Dan Noel, and Jay Ramunni. I will deal with Serpentini Chevrolet again in the future and highly recommend them as the premier dealership in Northeast Ohio. Sincerely Al Yeagley More
by C7Corvette
Employees Worked With
Bob Serpentini Sr., Dan Lester, Dan Noel
December 12, 2013
I was very satisfied with the staff of Serpentini of Strongsville because they were very helpful and attentive to my needs. They made the New car buying experience better than I expected. They answere Strongsville because they were very helpful and attentive to my needs. They made the New car buying experience better than I expected. They answered all my questions very well. More
by Janbell
Employees Worked With
Terri Diemert, Chris Klein
November 30, 2013
We commend the staff regarding our new Traverse purchase. For being a young man, Jamaar was extremely professional and never questioned our position. Jamaar also offered advise in several areas. My wife For being a young man, Jamaar was extremely professional and never questioned our position. Jamaar also offered advise in several areas. My wife and I were pleased with his patience and attention to our situation. The financing was done by Willis Tabron who made the hardest part of purchasing a vehicle very comfortable. Willis explained everything regarding our purchase and went over other items like the additional warranty. Professionalism at its finest. Brittany Porter was the Delivery Coordinator and did an excellent job explaining all the options of our new Traverse. My wife was very impressed with her knowledge regarding the many options available our our choosen vehicle. We would definitely recommend Serpentini Chevrolet to people we know who are considering a new car purchase. Jamaar Tabron will come highly recommended. Regards, Robert J. and Jan Sternot rjpercent@oh.rr.com More
by siouxatf75
Employees Worked With
Brittany Porter, Jamaar Tabron
November 26, 2013
Mike was very helpful in getting me into the vehicle I wanted. The finiance advisors were excellent in getting me a loan. I would reccommend this dealer to anyone looking for a new car. wanted. The finiance advisors were excellent in getting me a loan. I would reccommend this dealer to anyone looking for a new car. More
by angelandrea2719
Employees Worked With
Mike DiDomenico
November 24, 2013
I had a very pleasurable experience buying a car here. The service was friendly, fast and fair. My salesperson was exceptional. She worked with me to get the payment I wanted, and she followed up with me The service was friendly, fast and fair. My salesperson was exceptional. She worked with me to get the payment I wanted, and she followed up with me soon after I purchased my vehicle to see how everything was. There is a reason I purchased my last 5 cars here. More
by mgfisher1966
November 18, 2013
mike really helped us out on getting a new car for a good price and he was friendly and good at the job he does. i would totally tell people to come to serpentini chevrolet of strongsville. price and he was friendly and good at the job he does. i would totally tell people to come to serpentini chevrolet of strongsville. More
by jocelynnagy12
Employees Worked With
Mike DiDomenico
November 16, 2013
I LOVE this dealership!!!! Everyone I come in contact with is so friendly, and helpful! I went to the service department to have the brakes on my Saturn Vue done, and Steve Grillo really did a fantastic with is so friendly, and helpful! I went to the service department to have the brakes on my Saturn Vue done, and Steve Grillo really did a fantastic job, putting me at ease every step of the way! Price was a huge concern of mine as I have a sick dog and a lot of vet bills to pay for, but Steve kept me informed during the whole process which helped keep me calm. I also had to have 2 worn stabilizer links replaced and an oil change as well, and it came in 50 bucks less than my top budget was, plus Steve was able to give me some mail in rebates too! I never told him how much I had to spend, or all the vet bills I have, but it seemed like he did everything in his power to keep the cost down. which is so nice because, as a female its very common to be talked down to and be taken advantage of at a repair shop, but they made me feel like family! I am a super happy customer, and these guys have all of my future business! Thank You, Sarah Fitzgerald More
by sarahtamasovichfitzgerald
Employees Worked With
Steve Grillo
