Serpentini Chevrolet of Strongsville

Great experience Having had less than acceptable experiences with car dealerships in the past, I was blown away with Serpentini! Everyone I talked to was very friendl Having had less than acceptable experiences with car dealerships in the past, I was blown away with Serpentini! Everyone I talked to was very friendly and helpful! My sale moved very quickly, and it was a very busy day. Almost every table was full. The whole process was seamless, expedient, and very professional! I would definitely recommend this dealership, in fact, my son has already said he is going there when he is ready to buy a car! Thank you so much!!! More

Worst Service Department Ever We brought our 2010 Hummer H3 in for service related to a water leak. It was originally diagnosed as the drain hoses were clogged. It leaked almost im We brought our 2010 Hummer H3 in for service related to a water leak. It was originally diagnosed as the drain hoses were clogged. It leaked almost immediately after and I assumed the hoses were clogged again. We took it in again and they "unclogged" them again. We have another 2008 H3 and it never has had this issue. We then continued to bring it back over and over again for the leak. They said they resealed the windshield, checked the after market lights, etc. Still it continued to leak. They even went as far as to replace the entire carpet set because of the mold. Again it leaked. I then tried to diagnose myself and low and behold, I simply stood up on the roof and saw that the sunroof seal was bad and was simply leaking. A $120 fix. When I brought that up to them, they said too bad its not covered and they will no longer fix it or anything else. My car has standing water and the carpet is completely ruined again because this hack team misdiagnosed the problem all ten+ times we brought it in. The Carfax shows the service entries but they are saying they have no records of it being in. The service manager Keith, was rude, inconsiderate and an overall bully to my wife and refused to speak with her because the person that initiated the repairs is no longer at that location. More

Outstanding Car Buying Experience Let's face it, car buying is not the most pleasant experience. Even for me. I love cars. I'm a car guy. I do the research. I'm prepared. What I Let's face it, car buying is not the most pleasant experience. Even for me. I love cars. I'm a car guy. I do the research. I'm prepared. What I didn't have is a "guy". Everybody needs a go to person. My previous person is no longer in the business after his dealership closed during the previous recession. I (by blind luck) have a new go-to person when purchasing a new or used vehicle. Vince Morris at Serpentini! Highly recommended. Patient, (I dragged my 2 daughters and wife into the car buying experience), knowledgeable (not only in the vehicles but with the internal process - no surprises!) and great follow-up! Not to get into details but, went so far as to contact the previous owner of my car to retrieve some additional things and even picked them up. Aggressively priced vehicles. Minimal back and forth making the deal. Outstanding and very competitive financing. Serpentini has incredible buying power so the rate on a used car I received was fantastically low. Once again, Vince Morris at Serpentini Chevrolet of Strongsville! Thank you for making the experience as good as it can be. More

Best car buying experience! I love my new car, thanks to Mike and Garth. They helped me find the perfect car for the best price. Mike and Garth. They helped me find the perfect car for the best price. More

Brittany was extremely helpful. Greeted us as soon as we got out of our car. She went out of her way to run printouts of features on the vehicles we considered for purchase. Because of her helpfulness, we got out of our car. She went out of her way to run printouts of features on the vehicles we considered for purchase. Because of her helpfulness, we came back the next day after reviewing the brochure and made our second vehicle purchase with Serpenti. Garth was great as he and my husband talked about the Browns and draft picks. He was personable and he greeted us when we entered the dealership the next day. Mike was helpful in Brittany's absence by bringing to the front a couple of models we were considering for purchase. Mike and Garth were helpful with providing the types of vehicles within the budget we were looking for the day we returned to purchase the vehicle. Great teamwork from all three. More

Mike did a great job during the sales process to help me identify the car and features that I wanted. He took the necessary steps so that my car buying experience was quick. The service department at Ser identify the car and features that I wanted. He took the necessary steps so that my car buying experience was quick. The service department at Serpentini has done an excellent job as well taking care of my new car and my previous car. I would recommend them when looking for a new or used car. More

Are you kidding me ??? Why go anywhere else ! This dealership has it all and they genuinely care about you . We came in and were able to work closely with both our sales consultant Mike DiDomenico , a dealership has it all and they genuinely care about you . We came in and were able to work closely with both our sales consultant Mike DiDomenico , and sales manager Garth Grimes . Along with help from the rest of the team we put together an amazing deal on beautiful Chevy Cruze. When it can't be done they get it done! Do yourself a favor and go to Serpentini for the best car buying experience ever! More