Serpentini Chevrolet of Strongsville

My service representative Mike is always on top of things and keeps me informed. Also, every time that we visit Serpentini they make you feel like family. and keeps me informed. Also, every time that we visit Serpentini they make you feel like family. More

Very satisfied with Jacob Keeping me informed step by step what’s happening with my Equinox. Type of service being done and the approximate time frame needed to perform the service step what’s happening with my Equinox. Type of service being done and the approximate time frame needed to perform the service More

I was looking to purchase a certified pre owned vehicle. I found a very nice 2025 chevrolet equinox on their lot. The sales person I worked with was Maria Drago, she was very nice, courteous and knowledgea I found a very nice 2025 chevrolet equinox on their lot. The sales person I worked with was Maria Drago, she was very nice, courteous and knowledgeable about the vehicle. We went for a test drive and she was able to answer all the questions I had about it. I really liked this equinox and I feel I got a good deal on it so I purchased it. If I’m ever looking to buy another car I would definitely deal with her again! More

High quality service from Advisor Mike N and the technicians. Will continue to get my Chevrolets serviced here. technicians. Will continue to get my Chevrolets serviced here. More

Had service done. Very courteous, friendly, and very professional. Was told everything that was done. Any questions I had were answered. Very courteous, friendly, and very professional. Was told everything that was done. Any questions I had were answered. More

Worked with Joe Battaglia. Joe was very helpful and kept me informed. Will ask for Joe on next service needed. Joe was very helpful and kept me informed. Will ask for Joe on next service needed. More

The staff was kind and had a great product knowledge, and all repairs were done in a timely manner. all repairs were done in a timely manner. More

Maintenance team kept me informed about the status of my vehicle. I chose to wait and the estimated wait time I was given was actually less vehicle. I chose to wait and the estimated wait time I was given was actually less More

I recently purchased a new 2025 Chevrolet Suburban Premier from this dealership and had a genuinely great experience. I live about two and a half hours away and had never bought a vehicle out of st Premier from this dealership and had a genuinely great experience. I live about two and a half hours away and had never bought a vehicle out of state before. I found a well priced Suburban on their website that was significantly cheaper than anything available locally and had far more features. Buying local has not been my favorite experience in the past, so I decided to give this a shot. We handled almost everything over the phone. I was able to get the out the door price I was looking for before ever leaving my house. I will admit I hoped to get a bit more for my trade in, but the offer was fair. Yes, I could have sold it myself for more, but that is how trade ins work. Between the discounted vehicle price and the added features compared to local options, it all worked out in the wash. I had my own financing through my bank, but they do not accept out of state checks, even from banks they work with. That led to some back and forth, but in the end they helped secure financing at an APR very close to my pre approval from the same bank. It was a fair compromise and a solution both sides were comfortable with. I was honestly worried that once I arrived, something would change. Extra fees, surprises, or suddenly different numbers. We have all bought cars before and it can get shady. I am happy to say they fully honored everything we agreed to before I made the drive. No games. I also expected to be pressured hard on add ons like extended warranties and protection packages. They did offer everything, the prices were reasonable for the vehicle, and there was zero pressure after the pitch. I declined this time and that was completely respected. Bonus points for no nitrogen tire fill. If you know, you know. I would absolutely buy from them again. If I were recommending them to someone, I would say two things. First, always do your homework before buying a vehicle. Second, if they have what you want at a price you think is reasonable, call them and go get your new ride. One small note for Pennsylvania buyers: you will need to handle inspection and emissions back home. Sometimes I wish I lived in Ohio just to avoid that whole process. Huge thanks to the team who helped my wife and me: Mohammed Ali in Sales, Josh Channel the Finance Manager, and Allen Kasper the Sales Manager. I never once felt like I was being taken advantage of. Even with my past car buying trauma, they understood the stress and made the process smooth. They also have a massive dealership with a huge selection, and the showroom has all the fun toys if that is your thing. Very happy with my experience and I hope to buy another Chevy from them in the future. More

A few days ago, I purchased a new vehicle from Serpentini Chevrolet of Strongsville. This is the second car I purchased from them in the past six years, despite living 75 miles away from the dealership. The Chevrolet of Strongsville. This is the second car I purchased from them in the past six years, despite living 75 miles away from the dealership. The buying experience was painless, and my salesperson, Mohammad, worked hard to make the sale. He is not only very knowledgeable, but also very personable. I love my new car, and I wouldn’t hesitate to buy from Serpentini and Mohammad again. They have an incredible inventory with something for everyone! I highly recommend Serpentini and Mohammad! Thanks for all the help in making the experience seamless! More