Serpentini Chevrolet of Strongsville

My go to dealership for everything my truck needs. I expect good service and I get excellent service from the service department. Tom is the representative I work with all the time and it’s nice knowi I expect good service and I get excellent service from the service department. Tom is the representative I work with all the time and it’s nice knowing that when I call I can rely on him and can trust him to tell me what I need and to be honest with me. More

Been buying my cars from them for 26 years. Wouldn’t go anywhere else. Great staff Wouldn’t go anywhere else. Great staff More

Dan Noel could be my son, he is so honest and open, helping this 83year old purchase her leased vehicle. What a wonderful young man. Thank you Dan for all your help. helping this 83year old purchase her leased vehicle. What a wonderful young man. Thank you Dan for all your help. More

Mohammed was an absolute blessing. I looked at sooo many cars over the last few months. Went to sooo many dealerships. He did not overstep and pressure me. He was so kind and upbeat an I looked at sooo many cars over the last few months. Went to sooo many dealerships. He did not overstep and pressure me. He was so kind and upbeat and even when I was in disagreement he did what he could to ensure I was getting a great deal. I will buy another as long as it's from him. Give him a raise! 😁 The car itself was a used car in great condition needs minor work but it was exactly what I was looking for. There are good cars everywhere, here I had great over the top service and for that alone I'll be back! More

I worked with Sergio and I had a fantastic experience. He was quick, polite, and extremely professional. I’d love to work with him again in the future. He was quick, polite, and extremely professional. I’d love to work with him again in the future. More

Great service! I was treated like family. The whole facility is awesome including the cafe right on site! Thanks Serpentini! I was treated like family. The whole facility is awesome including the cafe right on site! Thanks Serpentini! More

It was a fantastic experience as always. Allan Kasper went above and beyond and helped us immensely. Allan Kasper went above and beyond and helped us immensely. More

Tom was very polite and knew all the right questions to ask, as far as what vehicle I wanted to be in. He got me the deal I was looking for and was a pleasure to work with. ask, as far as what vehicle I wanted to be in. He got me the deal I was looking for and was a pleasure to work with. More

Waste they overpriced the vehicle that was listed that I purchased and I was not aware until after signing because I haven't eaten anything in hours and they knew that. They kept on postponing and postponin purchased and I was not aware until after signing because I haven't eaten anything in hours and they knew that. They kept on postponing and postponing until I didn't even know what I was signing I couldn't even form sentences or correctly signed my signature. Then they misled me on my trade-in. How do you put 13,500 down on a $ $35,000 vehicle and owe more. If the owner doesn't make this right I will be returning the truck tomorrow, I was told I have Three business days to change my mind and I have changed my mind unless the owner makes things right. More

Worst experience buying a car I have had in my life. Complete bate and switch on price. Had an advertised price on Autotrader and was going to pay cash for the vehicle. When I went in and sat with the s Complete bate and switch on price. Had an advertised price on Autotrader and was going to pay cash for the vehicle. When I went in and sat with the sales person they came back with a price that was almost $7,000 more than advertised. They said the advertised price was for when you financed through the dealership. They said it is this way so the dealership can get kickbacks from the lending company. I said well I will just bring in my own financing. They said the price would still be the same if I brought in my own financing. I had to use the dealership financing to get that price. Complete scam and I don’t know how it’s even legal that they can operate this way. I will never do business with this organization ever again and If asked would never recommend them to anyone I know either. More