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Serpentini Chevrolet of Strongsville

Strongsville, OH

4.3
417 Reviews

15303 Royalton Rd

Strongsville, OH

44136

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Showing 417 reviews

September 04, 2024

My service rep told me that hi is xxxxing done. What kind of customer support is that. Name was Nick. More

by Swearing Service rep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick, Joe Battaglia
September 03, 2024

Everyone I worked with was absolutely wonderful! I appreciate the time that was taken with me. More

by Melisssa2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiden helped explain everything about my car. She was very knowledgeable and patient. Thank you!, Moe Zeda, Josh Channell, Rudy Djukic
September 02, 2024

I am so happy and grateful to God for the team at Serpentini Chevrolet of Strongsville. Brandon Tyler and Julia truly made my experience a great one as I am now the proud new owner of a 2025 blue Che More

by deacon2916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan, Tyler & Julia
August 30, 2024

I had Mara for my service provider. She was friendly and efficient, explaining my whole packet to me and answered my questions. Good experience, even got done with my service appointme More

by Ws Brunswick Ohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mara stephens
August 30, 2024

Awesome Experience! Nick was my service advisor and was awesome. The service manager bought me lunch. More

by Miloradovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
August 28, 2024

Sergio and Kenny did a very good job! Sergio helped me learn so much about the features of my new Baby Tahoe…I’m excited to drive it! More

by kennysgirl23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Cotto Sergio Vielman
August 21, 2024

Did the service I requested upon making appointment but provided minimal information about dealer recommended services from MPVI (did not even go over it with me, just handed me the keys and paperwork and More

by Blibby529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Never got the name of whom I dealt with
August 21, 2024

I had amazing service at serpentini. Dan Noel sold me a brand new 2024 Blazer and I love it. The customer service was over the top and great as well. I would definitely buy another car f More

by dbiegacki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Noel, Ricardo Hoskin
August 14, 2024

Salesman Sergio and Financier Roberto were both really nice; however, I did not get the financing package that I wanted, and it was too expensive. I am refinancing to bring down the costs. More

by Angela.s.fontanini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto
August 09, 2024

Totally impressed from the first phone call to working with Jamie in Sales and Tyler in Finance. I turned in my 2019 Equinox and leased a 2024 Equinox. Although the dealership was without power for a coup More

by nevmar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler, Jamie Utterback
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