Seminole County Chrysler Dodge Jeep RAM

I have been a Chrysler owner since 1997, including Dodge and Jeep, having owned a Ram 4x4, Sebring Convertible, and Grand Cherokee. I have been to many dealerships from the Midwest to Central Florida, and n and Jeep, having owned a Ram 4x4, Sebring Convertible, and Grand Cherokee. I have been to many dealerships from the Midwest to Central Florida, and not one has stood out like this dealership has. From the outstanding customer service, the friendliness of the entire staff, to way the actually building was built and designed, I have never had an overall experience like this. This is where I plan to purchase my next Chrysler vehicle. I first came here for an oil change, and was blown away by the experience of just that. The service waiting area is better than some high end office buildings. Set up more like an artesian diner with it's corner bar, contemporary lounge, and coffee/beverage center, it reminds me more of a new age Star Bucks than a cold dealership waiting room. With complimentary Wi-Fi, a glassed in quiet children's play room, complimentary pastries, bagels, coffee, juices, bottled water and ice cream, it's color palate and décor that is calming and pleasing to the visual senses, I can't see why anyone would go anywhere else. Fields exceeds all expectations. Todays visit was for a service call on my 1997 Town & Country, where I was dealing directly with Steve Shore. From the initial phone call, setting up the appointment for service (quicker than I thought possible), to the diagnostics set up, to the results, Steve was great. I have always felt I was being treated honestly and sincerely with everyone I've ever come across at Fields, and that includes Steve. If you are in the market for a new vehicle, or just need service, Fields is the Best in the Industry, bar none. More

Professional courtesy, very helpfull and understanding to your concerns and due to the service of Mr Shore...we sold our car and purchased a new Dodge with Fields Dodge of Sanford. your concerns and due to the service of Mr Shore...we sold our car and purchased a new Dodge with Fields Dodge of Sanford. More

Steve Shore was my service advisor and he was very courteous and professional , I also enjoyed your waiting room with tbe snack bar , love the cookies, highly recomend fields for all my jeep services courteous and professional , I also enjoyed your waiting room with tbe snack bar , love the cookies, highly recomend fields for all my jeep services More

I went in for a routine oil change and was prompted by my service adviser of the buy 1 get 4 promotion and was floored , what a great deal !!! Steven Shore was the adviser and was very courteous and profess service adviser of the buy 1 get 4 promotion and was floored , what a great deal !!! Steven Shore was the adviser and was very courteous and professional, love the snack bar also, would highly recommend Fields Dealerships to anyone. Very classy place. More

I have been to this dealer ship on several occations. The service is always fast and the people are very frendly. The wark is complete and the problem is solved. I would recommend this dealer to anyone. The service is always fast and the people are very frendly. The wark is complete and the problem is solved. I would recommend this dealer to anyone. My service advisor Mr. Shore is always on the spot to assist and manage my unit. Vehicle worked on was FHP2254. More

Steven is a very knowledgeable and professional service advisor. He took charge and got me in and out quickly with ease and complete satisfaction. Well done! advisor. He took charge and got me in and out quickly with ease and complete satisfaction. Well done! More

ON 4/16/13 CONTACTED MR MCLAUGHLIN,ADVISED HIM LOWER REAR FENDER IS LOOSE BEHIND REAR WHEEL.WAS ADVISED THEY CAN'T FIX OR MODIFY THESE LOOSE FENDERS.ALL THEIR AVENGERS APPEAR TO HAVE LOOSE FENDERS ON THE REA FENDER IS LOOSE BEHIND REAR WHEEL.WAS ADVISED THEY CAN'T FIX OR MODIFY THESE LOOSE FENDERS.ALL THEIR AVENGERS APPEAR TO HAVE LOOSE FENDERS ON THE REAR QUARTER PANELS. WAS ADVISED THE FENDERS WERE ENGINEERED THAT WAY AND IS NORMAL. I GUARANTEE NOBODY WOULD BY THESE CARS THIS WAY IF THEY WERE TO FEEL HOW LOOSE THE LOWER REAR FENDERS ARE.CONTACTED JOHN THE MANAGER ,NO HELP..CONTACTED MR SAMONI,ADVISED HIM ALL THE AVENGERS IN HIS LOT ALSO HAD LOOSE FENDERS AND THAT HE SHOULD BE ASHAMED TO SELL THEM TO UNSUPSPECTING CUSTOMERS. MR SAMONI ADVISED ME HE COULD SELL ME ANOTHER CAR AT A GOOD PRICE,AS IF I WOULD BUY ANOTHER DODGE THAT THEY CANT FIX.THANK YOU WAYNE ANDREWS More

I was the proud owner of a 1988 toyota celica for 25 years so you can imagine how I was NOT experienced at buying cars. But Peter Williams was so easy to work with and so were his managers. I was like years so you can imagine how I was NOT experienced at buying cars. But Peter Williams was so easy to work with and so were his managers. I was like a "dumb blonde" when it came to even knowing what I wanted. Pete helped me set up my blue tooth and was so NOT in a hurry. I was so pleased to see that I was just as important AFTER I purchased the car as I was while I was in the process of buying it. I have since been in for service, car washs, etc and it is always a pleasant experience. Thank you so much to the whole team at Fields Chrysler--I would highly recommend you!! More

So far beyond anything they were expected to do. My sister needed a car and I was 500 miles away. After finding the car I wanted her to look at, I contacted the internet sales department. I was called sister needed a car and I was 500 miles away. After finding the car I wanted her to look at, I contacted the internet sales department. I was called back after a few minutes and given an exact to the penny price on the car. At that time I spoke to Steve and John, the sales managers, both contacted me personally to help me work out all of the details. I sent my sister down to make sure she wanted the car and who was there to greet her? A salesman? No! It was Steve, the sales manager. He personally took care of everything for my sister and stayed in contact with me through the whole time to keep me up to date on the progress of the deal. Keep in mind that this was New Year's Eve. Steve and his son, the finance manager, stayed late to make nearly nothing on the deal to help someone who needed it. I will never forget the way they helped my sister and subsequently helped me. More

We purchased a new 2012 Jeep Wrangler Unlimited from Orlando Chrysler Dodge Jeep on Colonial Dr. in Orlando. On the way home from the dealership, we noticed a very pronounced wind noise on the passenge Orlando Chrysler Dodge Jeep on Colonial Dr. in Orlando. On the way home from the dealership, we noticed a very pronounced wind noise on the passenger side of the windshield. I scheduled an appointment with their service department and after two days, they had us come get the jeep and they stated there was nothing they could do, it was a design issue. Supposedly the Chrysler representative agreed with their assessment. Needless to say I was very angry about the way we were treated and opened a case with Chrysler Corporation headquarters and also scheduled an appointment with Fields Chrysler Jeep Dodge in Sanford to get a second opinion. What a difference! Even though I did not purchase my vehicle at Fields, John Kottke and Shaun Debose immediately took ownership of the situation. Within one hour, they verified that this was not a design issue, but an area of about 4” under the passenger side windshield was missing the adhesive. These guys are honest, competent, and most of all professional. I will only go to this dealer in the future, thanks Fields! More