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Seminole County Chrysler Dodge Jeep RAM
Sanford, FL
602 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 602 reviews
April 21, 2022
I purchased a used vehicle on 4/4/22. A 2014 Ford Flex. During the test drive, the sales guy, Justin Bittenbender, provided the Carfax report and explained that the vehicle had the engine A 2014 Ford Flex. During the test drive, the sales guy, Justin Bittenbender, provided the Carfax report and explained that the vehicle had the engine light on but that their service department solved the problem and that “I didn't have to worry about it.” Engine light was off at the time of the test drive. After driving 15 miles to bring the car home, the light came on. I took the vehicle to Ford and after completing the inspection; the vehicle needs a new catalityc converter. $1500 is the cost of the repair and the part is on national back order. So now we are not able to drive the vehicle as needed because this could affect the engine performance or even damage it. I called Justin to let him know and of course, very kindly, he said, “please send me the Ford invoice and I will send it to my used vehicle sales director to see if there is anything we can do. “ Needless to say, the two of them, Ventura Lozano (used vehicle sales director) and Justin Bittenbender, have disappeared. They don't answer my calls or text messages. I have purchased 3 other vehicles with Jeep dealerships before and I can say that Seminole Jeep has been the worst. I understand that I purchased a vehicle “as is” but it is the dealers responsibility to tell us how the vehicle actually IS. “As-is” without ALL the information is a sale based on a lie. I went to see at least 10 vehicles at smaller independent shops but decided to go with a bigger dealership because I thought they were tied to certain guidelines and standards but I was wrong. The dealer should tell you everything about an “as-is” vehicle so the consumer can make a proper an informed decision. Lying to customers only to make the sale is not the right way to do business. Justin lied to me. If you go to this place, be careful with him. He is working for his commission and not for his customers. More
by daquitu27
Employees Worked With
Justin Bittenbender
April 07, 2022
Great experience. Diego was superfantastic. management made things so easy Did everything online from start to finish 4 hours. The Truck was delivered to my house Diego was superfantastic. management made things so easy Did everything online from start to finish 4 hours. The Truck was delivered to my house . Full of Gas, clean and ready to go. I would rate them a 10. Thank you I will recommend anyone I know to purchase at seminole Ram. Chris Watt. More
by cwattblinds1
Employees Worked With
Chad sales mana
March 24, 2022
Brayant was amazing. he was very patient and understanding of my situation. what I really appreciate about him it wasn't the typical annoying feeling someone trying to pu he was very patient and understanding of my situation. what I really appreciate about him it wasn't the typical annoying feeling someone trying to push the sale on you if you dont do it right away you are made to feel you're wasting their time. he was very honest very upfront very helpful which I really appreciate it. I actually enjoyed my time at dealership my wife and daughter came as well and they even enjoyed their time. he even made it a point to feed and entertain my 6 year old daughter. Ricky Wan the finance manager was also awesome. he is a very down to earth and funny guy as is Brayant. Ricky also gave me very wise advise to help me improve my credit. both of them was very personable it wasn't only about selling the car to me but we all got to know each other on a personal level. I will only purchase from here for now on More
by freshprince0369
Employees Worked With
Brayant Hernandez
March 14, 2022
Stephen Fisher set me up with a Nice used 2019 Dodge Challenger. I was in and out with ease and with expertise I was able get what I wanted with no hassle. I would recommend this dealership to anyone wh Challenger. I was in and out with ease and with expertise I was able get what I wanted with no hassle. I would recommend this dealership to anyone who wants professional service and sales team to assist you with your vehicle of choice or services. Thumbs up More
by t1one1
Employees Worked With
Stephen Fisher
February 25, 2022
I have two grand Cherokee and this new owner is horrible. No support, no time consideration and we are short on staff is not an acceptable excuse when in your view are four service writers No support, no time consideration and we are short on staff is not an acceptable excuse when in your view are four service writers More
by Light55
Employees Worked With
Never got that far
February 15, 2022
Fantastic customer service from Matthew S. Very professional and honest. Repairs done on Ram truck quickly and for a reasonable price. Would highly recommend getting service from this dealersh Very professional and honest. Repairs done on Ram truck quickly and for a reasonable price. Would highly recommend getting service from this dealership. We’ll be buying our next new vehicle there because service after the sale is everything. More
by kbras1107
Employees Worked With
Matthew Shrivalle
February 01, 2022
Great people at this dealership. Everyone was very professional and helpful. I would 100% recommend buying here. I will for sure in the future purchase here again . professional and helpful. I would 100% recommend buying here. I will for sure in the future purchase here again . More
by robkadle
Employees Worked With
Troy D'Allaird, John Pelinski, David Simoni, John Murphy, Lee Smith, John Kottke, Brian Cayce
January 28, 2022
Great experience in buying out my lease! Love those guys over there. Diego was my salesperson and he is the best! Noah in finance was awesome and gave me the very Best experience in finance. over there. Diego was my salesperson and he is the best! Noah in finance was awesome and gave me the very Best experience in finance. More
by BABS14K
Employees Worked With
Brian Williams, Lee Smith
January 27, 2022
My husband and I worked with Brayant Hernandez to purchase our new Jeep Grand Cherokee. He was awesome!! Thank you Brayant!!!great experience all around from beginning to end. purchase our new Jeep Grand Cherokee. He was awesome!! Thank you Brayant!!!great experience all around from beginning to end. More
by Diane.sitzer
Employees Worked With
John Murphy
