Seminole County Chrysler Dodge Jeep RAM

Worst management! The staff is clueless. I've been in 6+ times in the 7 months that I've had the car. It's a 2014 Jeep Grand Cherokee Limited. It's sad when you have to get corporate involved. I've sp 6+ times in the 7 months that I've had the car. It's a 2014 Jeep Grand Cherokee Limited. It's sad when you have to get corporate involved. I've spent more time in the service department being promised the problems will be "fixed" with this month's updates than actually driving my car. Once a month for problems....not off to a good start. Giving terrible rentals and being rude to customers makes matters worse. Wish I would have gone with a different brand. More

Such a beautiful dealership but unfortunately that is as far as it goes. The salesman was very pleasant but I drove a very long way to purchase this vehicle. There was never an offer of "we will bring it far as it goes. The salesman was very pleasant but I drove a very long way to purchase this vehicle. There was never an offer of "we will bring it to you" after the price was agreed!? I bought this vehicle as a surprise X-mas present for my husband and all I requested was a big red bow for X-mas morning. The manager told me NO WAY! Seriously?? Every car on your showroom floor has a big red bow on it thus making it seem like the perfect X-mas gift and I just spent $33K with your dealership. I was baffled. Then, when I got to the car they only had 10 gallons of fuel in the tank for me and told me that was all that was allowed. I have never been to a more chintzy place. Fields Chrysler in Sanford, Fl is cheap and lacks what it takes to keep customers happy. Like i said, my experience is ALL LOOKS, NO CLASS! I would surely not recommend doing business with them if you enjoy being treated like you matter!! More

Made an internet inquiry. Was contacted within 24 hours of the inquiry. Tom Horton, Sales Associate, followed up and answered all my questions. Together and over the phone we were able to put a deal toge of the inquiry. Tom Horton, Sales Associate, followed up and answered all my questions. Together and over the phone we were able to put a deal together involving their used car and my trade-in. Mr. Horton came in on his day off to show the vehicle to me and finalize the deal. This was the 3rd vehicle purchased in 6 months for my business. The experience exceeded my expectations. The no pressure, high quality philosophy of this dealership is refreshing. Very nice facility, very nice and helpful associates. I will recommend and purchase more vehicles from Tom Horton and Fields Chrysler Jeep Dodge. More

Fields dealership in Sanford Fl, has the best customer service, they really make you feel comfortable about your purchase. The atmosphere is beautiful, clean, and welcoming. The sales associate Tom Horton service, they really make you feel comfortable about your purchase. The atmosphere is beautiful, clean, and welcoming. The sales associate Tom Horton is the best, he makes you feel like you knew him for years, he is very knowledgeable about vehicles and what you are getting yourself into. I would recommend him to anyone who is looking for a new or used car. You will not regret your experience or your purchase by going to Fields Chrysler Jeep Dodge Ram! I am a very happy customer! More

This dealership is a very clean, well laid out This dealership is a very clean, well laid out showroom, with an abundance of vehicles on display . The sales staff is not pushy or overly ag This dealership is a very clean, well laid out showroom, with an abundance of vehicles on display . The sales staff is not pushy or overly aggressive, but rather very friendly, informative, and professional. They strive to make your car purchase a pleasurable experience. They made us a good deal based on market values of both the new car and our trade in. I would recommend Fields Chrysler Dodge to anyone who is in the market for a new or used car , and wants to be dealt with fairly, and with respect. Ask for Tom Horton , tell him I sent you ! More

John made the experience easy and pleasant - I've already suggested this dealership to friends, and will continue to do so in the future. Thanks! already suggested this dealership to friends, and will continue to do so in the future. Thanks! More

My experience was very positivem as it has always been at Fields Dodge. I managed to lock my key fob in my car, and Steve was kind enough to have a spare key made for me. The staff is very friendly and accom Fields Dodge. I managed to lock my key fob in my car, and Steve was kind enough to have a spare key made for me. The staff is very friendly and accomodating, and it is an enjoyable experience every time I visit. More

I think this is the nicest dealership service dept I have ever visited. My service guy Steve was very friendly and polite. The service was top notch! Highly recommended to all. ever visited. My service guy Steve was very friendly and polite. The service was top notch! Highly recommended to all. More

Excellent service and a beautiful clean dealership. Follow up service after purchase is outstanding. I would not hesitate to recommend to a friend and to purchase from them in the future. Best dealer f Follow up service after purchase is outstanding. I would not hesitate to recommend to a friend and to purchase from them in the future. Best dealer for service!!! More

This dealership is always friendly. They know me by name and make the experience enjoyable. I would recommend any friend or family member to purchase and service their vehicles here. My vehicle was last in and make the experience enjoyable. I would recommend any friend or family member to purchase and service their vehicles here. My vehicle was last in for service for a oil change. It was in and out within in the time expected and vehicle was kept in clean condition. Service is always very helpful to all my needs. More