Seminole County Chrysler Dodge Jeep RAM
Sanford, FL
Filter Reviews by Keyword
By Type
Showing 604 reviews
Great purchase and service experience Earlier this month I was reading the Orlando Weekly and saw that the Fields Auto Group was the top rated dealership in the Orlando Area. Just so happe Earlier this month I was reading the Orlando Weekly and saw that the Fields Auto Group was the top rated dealership in the Orlando Area. Just so happens at the time I was looking to purchase a used vehicle and this dealership had exactly the vehicle I was looking for. I went that afternoon to test drive the car. My salesman Kevin was very knowledgeable and helped to engineer a good deal on the car. They were very fair on the trade in and I had a great buying experience. There was one issue with the tires on the used car that I mentioned at time of purchase. On the way home I noticed there was an issue at highway speeds which I decided most likely was due to tire wear on the vehicle. A quick trip to my local mechanic confirmed the issue. I went home and immediately called the service department to explain my concerns. I spoke to Kerry Kearney on the phone. He set an appointment for me and seemed to grasp the issues I was speaking of. When I showed up for my appointment there was no wait time as an appointment should be but not always the case at car dealerships. Kerry was very helpful and immediately saw what the problem was. After speaking with his manager for a couple of minutes he came out to let me know they were going to take care of the issue at no cost to me due to the fact I had recently purchased the car. Keep in mind this is a used car with no warranty. Overall my experience with Fields in Sanford was very positive and I can see why they rank very high. More
Great Service if you go to Rich Hylton I have taken my 2008 Dodge Ram to two different dealerships over the lifetime of my truck. Rich has by far been the best service advisor that I have e I have taken my 2008 Dodge Ram to two different dealerships over the lifetime of my truck. Rich has by far been the best service advisor that I have ever had. Service advisors always try to push useless things you don't need to put more money in their pockets. Then they look at you and treat you like your stupid when you do turn these services or parts down. Rich on the other hand, listens to your problems finds a great solution and respects you if you turn down a service. I have used one other person at Fields since I started going there, and I will never use anyone but Rich. Thanks Rich for all your patience, and great attitude! More
Excellent Service Excellent service. Steve Shore was very informative and very knowledgeable. Easy to deal with and cordial. Car was delivered on time with all service Excellent service. Steve Shore was very informative and very knowledgeable. Easy to deal with and cordial. Car was delivered on time with all service performed as promised. More
Brilliant Staff and Service I purchsed my vehicle used from this Fields location and have been returning for maintenance and service ever since. Rich is great work work with and I purchsed my vehicle used from this Fields location and have been returning for maintenance and service ever since. Rich is great work work with and never tries to sell or push services I do not need. He is honest about what needs to be done right now and what can wait. I never thought i would buy tires from a car dealer but Rich asked to earn my business for the tires. After comparing prices Rich came in lower than the other tire stores so he did get my business. The few times Rich has not been there when I came in for service his colleagues, Kerry and Sean, have filled in for him and also provided great customer service. I have not taken my car anywhere else for parts, maintenance or service and expect he will be taking care of me until as long as I am on the roads. More
very good my. service advisor Richard Hylton has taken care of my service for the last 5 visits and is always very professional and courteous I would highly r my. service advisor Richard Hylton has taken care of my service for the last 5 visits and is always very professional and courteous I would highly recommend this dealership. More
Best Service Work I've been taking my Vipers to Fields for years, the service dept is the best I've ever been to. From the time I arrive they have addressed my needs qu I've been taking my Vipers to Fields for years, the service dept is the best I've ever been to. From the time I arrive they have addressed my needs quickly and professionally, and have kept my car in perfect condition. Because of the outstanding service I will never go anywhere else for work on my cars except for Fields. More
Great Customer Service Jeep service performed was exceptional. Appointment went smooth and efficient. Everything was done in less than one hour and to the right standard. T Jeep service performed was exceptional. Appointment went smooth and efficient. Everything was done in less than one hour and to the right standard. Thank You More
Great customer service! Fields Chrysler & Dodge is very thorough, fair and quick! It's like visiting old friends! I feel like they are taking good care of my vehicle as wel Fields Chrysler & Dodge is very thorough, fair and quick! It's like visiting old friends! I feel like they are taking good care of my vehicle as well as me! More
Perfect Like the way I am always treated, excellent customer service, very, very impressed with this dealer ship. I would recommend Field Chrysler Jeep of San Like the way I am always treated, excellent customer service, very, very impressed with this dealer ship. I would recommend Field Chrysler Jeep of Sanford to all my friends and family. Maritza Iriarte More
Fantastic Experience Extremely impressed with this dealer. Coffee and snack bar are far ahead of any of the many dealers I have ever been to. Service specials in monthly Extremely impressed with this dealer. Coffee and snack bar are far ahead of any of the many dealers I have ever been to. Service specials in monthly mailings are great and you know you are getting quality products vs the discount chains. (And don't forget the coffee and snack bar!) Great place to buy a car too. More