Seminole County Chrysler Dodge Jeep RAM

Certified nightmare We bought a 'certified' vehicle that had bad tires, squeaky brakes, bad alignment among other issues. It even needed new windshield wipers. I brou We bought a 'certified' vehicle that had bad tires, squeaky brakes, bad alignment among other issues. It even needed new windshield wipers. I brought the Chrysler Minivan back and they told me I was braking incorrectly. The Saint Augustine dealership, who also was braking incorrectly, found that the rotors were rusted on this certified car that had less than 16,000 miles. I spoke with the GM several times and was told that we were driving incorrectly and the service manager, John made several appointments with me but wasn't there when I drive over. I live in Saint Augustine...thankfully we traded the vehicle and will never have to deal with Fields again. More

Very good I left and my engine light was on, came back to dealership, they turned it off, later it went on again, going in again to have it checked on 4/23 I left and my engine light was on, came back to dealership, they turned it off, later it went on again, going in again to have it checked on 4/23 More

OLF and a Recall I went to Fields for my usual oil change and was informed I had a recall on the heated mirrors on my 2011 Jeep Wrangler. Chris the Service Manager sai I went to Fields for my usual oil change and was informed I had a recall on the heated mirrors on my 2011 Jeep Wrangler. Chris the Service Manager said he would work me in and take care of the recall. This saved me a trip and was very much appreciated. In this day and age it is a pleasure to do business with a company that values the customers time when the norm seems to be the opposite. Great job Field's! More

Maintenance/Service Excellent service as always. Have been going to Fields CDJR since they opened. Very close to home and the best dealership in my 40+ years of vehicle o Excellent service as always. Have been going to Fields CDJR since they opened. Very close to home and the best dealership in my 40+ years of vehicle ownership. More

Captain Dave Rogers was great!!! The dealership was friendly. They made the car buying process as simple as possible. We got a great truck for a fantastic deal!!! The dealership was friendly. They made the car buying process as simple as possible. We got a great truck for a fantastic deal!!! More

Great service, awesome people! I came in for service on my Durango as usual, the rep. Andy was extremely polite and very thorough with the details of my service as well as what othe I came in for service on my Durango as usual, the rep. Andy was extremely polite and very thorough with the details of my service as well as what other types of services I might need (recall issues and etc.). After about an hour, I was good to go and out the door. I bought and service my vehicle at this dealership. More

recall I Brought my jeep in for a recall. Everyone was very friendly and helpful. I will be buying my next vehicle from here for sure. I Brought my jeep in for a recall. Everyone was very friendly and helpful. I will be buying my next vehicle from here for sure. More

one of the best visits to a dealer my salesman joe ricklefs was very knowledgeable about the vehicle and went over the details with the car.looking to visit for a second car there soon. my salesman joe ricklefs was very knowledgeable about the vehicle and went over the details with the car.looking to visit for a second car there soon. More

Great Service! Very friendly and helpful staff. The service is implacable. I've been to a few dealerships in the past were I would feel pressured and do not feel tha Very friendly and helpful staff. The service is implacable. I've been to a few dealerships in the past were I would feel pressured and do not feel that here. Would recommend this dealership to anyone. More

Deceptive information during car buying process I just purchased a new Jeep Cherokee Trailhawk from FCJDR a week ago. I very much like the vehicle; however, I am very dissatisfied with how they do I just purchased a new Jeep Cherokee Trailhawk from FCJDR a week ago. I very much like the vehicle; however, I am very dissatisfied with how they do business. Noone would explain details about exterior/interior protection plans, lifetime warranty, and maintenance contracts. All this got rolled in to the deal. I asked for all the specific paperwork so I understand all these things...and got nothing from salesman or finance representative. In fact, I was very distinctly lied to about coverage and value. I had to do my own research after the fact to get the printed details of all these items. Once I reviewed the specifics, I canceled all these coverages. I feel the FCJDR was very deceptive in making this sale happen. Therefore, I have lost trust and confidence in their business and will most certainly not do business there in the future. More