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Seminole County Chrysler Dodge Jeep RAM

Sanford, FL

2.8
608 Reviews

750 Towne Center Blvd

Sanford, FL

32771

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Showing 608 reviews

April 30, 2016

Great! These people are great! Kerry ,my service rep, always takes good care of my Jeep grand Cherokee, and makes me feel at home, I wouldn't take it anywhe More

by Baslady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Kearney
May 10, 2016 -

Seminole County Chrysler Dodge Jeep RAM responded

Thanks so much for your helpful remarks and your business! Be assured knowing that we will do whatever it takes to make us suitable of your trustworthiness on each and every visit. Best Wishes, David Simoni, General Manager.

December 15, 2015

Seamless car buying experience!!! Thank you Captain Dave for making this buying experience the best ever. From the test drive to the final paperwork, everything went pretty smooth. Lov More

by HaydenG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Rogers
Dec 29, 2015 -

Seminole County Chrysler Dodge Jeep RAM responded

Thanks to you, HaydenG, and congratulations on your new Chrysler 300S! It's certainly our pleasure to serve you. Please don’t hesitate to contact us if there is anything we can help you with moving forward. We look forward to serving your automotive needs in the future. Warm Regards, David Simoni, General Manager.

November 05, 2015

Started Great, Now we are just a Past SALE. We bought a Mercedes Benz C Class less than 2 weeks ago. On the test drive our salesman Captain Dave assured my husband he will fix the horrible back More

by arunaisingh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Captain Dave
Nov 10, 2015 -

Seminole County Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. I am very sorry to hear that your visit did not meet your expectations and I apologize for any inconvenience. I would appreciate the opportunity to discuss this in more detail with you and hopefully, restore your faith in our dealership. Please contact me at your earliest convenience, so that I may personally address your issues and concerns. You may reach me by phone at (407) 878-7710, or, via email at dsimoni@fieldsauto.com. Thank you and I look forward to hearing from you. Sincerely, David Simoni, General Manager.

August 26, 2015

Excellent Customer Service Guy My Jeep needed a software update and a wheel speed sensor replaced. Don Boone was very professional in answering questions, explaining everything, and More

by MyJeep123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Boone
Sep 01, 2015 -

Seminole County Chrysler Dodge Jeep RAM responded

That's fantastic, MyJeep123! That's the kind of experience we strive for every day. I will make sure to pass along the kudos to Don and our team. I'm also happy to hear that you're enjoying the free snack bar, waiting area and kid's play area! Thank you for your pleasant remarks and for your continued business. Warmest Regards, David Simoni, General Manager.

August 09, 2015

Rename your "service" dept Bought my brand new van there in April of 2014. They messed up the title paperwork twice. They did finally correct it. I noticed the air conditioni More

by l1sarenee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Simoni, multiple service techs
Sep 01, 2015 -

Seminole County Chrysler Dodge Jeep RAM responded

I apologize that you had this experience and this is not something we're used to hearing. Thank you for taking the time to leave feedback about your experience at our store and more importantly, bringing this to my attention. Our main priority at Fields is to ensure all of our customers receive only the highest level of service on every visit. I apologize that this did not happen for you. I would appreciate the opportunity to speak with you in order to address the situation more accurately, and hopefully restore your faith in our dealership. Please give me a call at (407) 878-7710, or, if you prefer you may reach out to me via email at dsimoni@fieldsauto.com. Thank you and again, my apologies for the situation, and I look forward to speaking with you. Sincerely, David Simoni, General Manager.

July 28, 2015

Great Buying Experience on My Patriot! Went to Field's a week ago planning to buy a used Patriot. Test drove it and was on the fence about it because of a couple minor, typical used car is More

by Dmanofwindermere
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Capn" Dave Rogers, Riley Eiland
Sep 01, 2015 -

Seminole County Chrysler Dodge Jeep RAM responded

That's wonderful to hear, Dmanofwindermere, and certainly the type of experience we strive for on every visit! I will be sure to share your kind words with "Captain Dave" and if there is any way we may further elevate the quality of your ownership, please let me know. Thank you for your kind words and for your business! Sincerely, David Simoni, General Manager.

June 10, 2015

Certified nightmare We bought a 'certified' vehicle that had bad tires, squeaky brakes, bad alignment among other issues. It even needed new windshield wipers. I brou More

by Ang123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John, service manager and the GM
Jun 22, 2015 -

Seminole County Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave feedback about your experience at our store and more importantly, bringing this to my attention. Customer service is our top priority and I would appreciate the opportunity to speak with you in order to address the situation more accurately, and hopefully restore your faith in our dealership. Please give me a call at (407) 778-7710. Again, my apologies for the situation, and I look forward to speaking with you. Sincerely, David Simoni, General Manager.

April 20, 2015

Very good I left and my engine light was on, came back to dealership, they turned it off, later it went on again, going in again to have it checked on 4/23 More

by Marley madness
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob
Apr 30, 2015 -

Seminole County Chrysler Dodge Jeep RAM responded

Thank you for your feedback and for your continued business. We strive for one-and-done resolution and if there is anything we may do to further enhance your ownership experience, or, if you need additional assistance resolving this matter, please let me know. Warm Regards, David Simoni, General Manager.

April 19, 2015

OLF and a Recall I went to Fields for my usual oil change and was informed I had a recall on the heated mirrors on my 2011 Jeep Wrangler. Chris the Service Manager sai More

by JeepDawg
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Chris and Rob
Apr 20, 2015 -

Seminole County Chrysler Dodge Jeep RAM responded

Thank you and it's because we do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we did just that for you. Sincerely, David Simoni, General Manager.

April 19, 2015

Maintenance/Service Excellent service as always. Have been going to Fields CDJR since they opened. Very close to home and the best dealership in my 40+ years of vehicle o More

by An0122lr0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David@FIELDS CDJR
Apr 20, 2015 -

Seminole County Chrysler Dodge Jeep RAM responded

Thank you! Your continued business and loyalty is greatly appreciated. We are happy to have you as a part of the Fields' family. Thank you for taking the time to share your recommendations. I will make sure to pass along your positive assessments to our team. Best Regards, David Simoni, General Manager.

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